64,481 research outputs found
TINJAUAN KETERSEDIAAN JALUR EVAKUASI BENCANA PADA BANGUNAN GEDUNG REKTORAT UNIVERSITAS TEUKU UMAR
No full textTerjadi bencana adalah peristiwa atau musibah yang mengancam atau mengganggu kenyamanan masyarakat dalam beraktifitas, bencana disebabkan faktor alamiah atau faktor manusiawi. Bencana dapat mengakibatkan terjadi korban jiwa, harta dan benda serta rusak lingkungan, kerugian harta benda, dan dampak trauma pada manusia. Bencana dikategorikan ada 3 (tiga), yaitu bencana alam, bencana sosial dan bencana non alam. Tujuan dari penelitian ini yaitu mengetahui ketersediaan dan kelengkapan, kondisi serta kesesuaian antara penggunaan dan fungsi jalur penyelamatan pada Bangunan Gedung Rektorat Universitas Teuku Umar berdasarkan peraturan yang berlaku. Metode penelitian yang digunakan ialah metode kuantitatife. Data yang dipakai berupa data primer dan sekundere, yang diambil dengan cara penyebaran kuisioner, observasi dan pengamatan secara langsung. Pertanyaan melalui kuisioner diolah menggunakan software SPSS-23. Sedangkan data dari hasil observasi dan pengamatan secara langsung, diolah melalui analisa deskripsi sesuai hasil lapangan. Semua pertanyaan valid memiliki nilai korelasi lebih besar dari nilai product moment/r tabel 0,361. Hasil penelitian menunjukkan bahwa ketersediaan dan kelengkapan jalur penyelamatan pada Gedung Rektorat Universitas Teuku Umar belum terpenuhi untuk fungsi sosial sebagai gedung kampus. Kondisi penyelamatan pada Gedung Rektorat Universitas Teuku Umar masih sangat minim, dan faktor penyebab terkendala karena kurangnya pemahaman tentang kebijakan pemerintah berdasarkan Permen PU No 26/RPT/M/2008 tentang Teknis Sistem Sarana Penyelamatan pada Bangunan Gedung dan Lingkungannya.
Employee emotional competence and service recovery satisfaction: the mediating role of consumer forgiveness
No full textPurpose: Employees' emotional competence (EEC) is gaining increasing attention in service failure and recovery research. This study investigates the mediating role of consumer forgiveness between perceived EEC and recovery satisfaction among casual dining consumers. Additionally, this study examines the effect of perceived EEC on recovery satisfaction across process failure vs outcome failure. Design/methodology/approach: A critical incident technique (CIT) in conjunction with a self-administered online survey was carried out. Using the snowball sampling technique, a total of 204 useable responses were collected. To test the hypotheses, this study used partial least squares structural equation modeling (PLS-SEM). Findings: The study finds that perceived EEC influences service recovery satisfaction. Additionally, the study identifies the mediating role of consumer forgiveness in the relationship between perceived EEC and recovery satisfaction. Multi-group moderation analysis shows that the relationship between perceived EEC and recovery satisfaction is weaker in process failures as compared to outcome failures. Practical implications: Based on obtained results, this study recommends that after service failure consumer forgiveness and subsequent recovery satisfaction can be obtained with perceived EEC. To do so, managers need to incorporate emotional competence while recruiting and training the employees. Moreover, managers need to train employees on failure types and respective recovery strategies. Lastly, the study suggests that in emerging markets managers should pay greater emphasis on process failure, because such failure decreases customer satisfaction greatly than outcome failure. Originality/value: To the authors' knowledge, this is the first study that investigates the impact of perceived EEC on consumer forgiveness which subsequently determines the recovery satisfaction in the emerging markets. It extends the application of the emotional contagion and affect infusion theories by exposing the effect of perceived EEC on recovery satisfaction through consumer forgiveness. In addition, the study provides insights that the influence of perceived ECC on recovery satisfaction significantly varies across service failure types
Effect of employee emotional competence on customer emotional attachment: the roles of service recovery satisfaction and service failure severity
No full textPurpose: This study aims to enhance our understanding of employee emotional competence (EEC) in the context of service failure and recovery. Accordingly, the present study investigates the relationship between perceived EEC and customer emotional attachment (CEA) through the mediating role of service recovery satisfaction (RES). Furthermore, the study examines the moderating impact of service failure severity (SFS) on the relationship between perceived EEC and RES. Design/methodology/approach: A self-administered online survey was carried out to collect data. Using a convenience sampling technique, 195 US consumers were recruited from Prolific Academic. To test the hypotheses, this study employed partial least squares structural equation modeling (PLS-SEM). Findings: According to the analysis, perceived EEC impacts CEA directly and indirectly via RES. Additionally, the study finds that consumers reported feeling more emotionally connected to the restaurant when they were satisfied with service recovery. Finally, the study identified that the connection between perceived EEC and RES increases with service failure severity. Practical implications: This study emphasizes enhancing EEC through organization-wide training to increase customer satisfaction and emotional attachment to the service organization. Furthermore, it underscores the need for comprehensive employee training to categorize service failure severity and formulate appropriate recovery strategies. Originality/value: The authors believe this is the first RES study to examine perceived EEC’s effect on CEA. By combining the affect infusion and cognitive appraisal theories to examine recovery satisfaction, this study contributes to the existing body of research on service recovery by shedding light on the relationship between perceived EEC and CEA. Furthermore, the study offers preliminary findings indicating an increase in the impact of perceived EEC on RES during high failure severity (SFS)
UMAR theory & user manual: version 1.0
No full textProgram UMAR, which stands for Unified Method of Analysis for Rehabilitation, is a general-purpose finite element program for rehabilitation analysis and design of various structural and building components. UMAR solves for the static response of linear and non-linear two- and three-dimensional structural systems under the action of mechanical loads. The computer program can include time-dependent phenomena such as creep, shrinkage and cyclic loading. UMAR also offers transient analysis capabilities for parabolic initial-value problems in fluid mechanics, and it can couple this type of analysis with that due to mechanical loads. Some features which are available in the program include:Multi-field/physics analysis capabilities to couple heat-mass transfer problems with stress problems;Element options to model addition or removal of elements (material) in the physical system to simulate construction/rehabilitation processes;Six basic elements for structural analysis: a space truss element, a shear connector element, a quadrilateral membrane element, a quadrilateral plate-bending element, a quadrilateral shell element, and a layered-solid element. All the quadrilateral elements can be layered in the out-of-plane direction. The membrane and solid elements can also be used for transient analysis;Prescribed nodal displacements and/or surface traction options for structural analysis;Prescribed nodal values and/or surface flux options for transient analysis;Prescribed arbitrary load-time functions (both mechanical and environmental);Comprehensive library of material models: isotropic linear-elastic, orthotropic linear-elastic, transversely-isotropic linear-elastic, orthotropic hypo-elastic, elasto-(plastic)-damage, and a family of multi-yield elasto(-visco)-plastic;Several symmetric and non-symmetric matrix equation solvers: LU decomposition solvers for banded and full matrices, a sky-line solver for banded matrices, a domain decomposition solver, a symmetric frontal solver, and a Gauss-Seidel iterative solver;ASCII input file, where data is organised into recognisable blocks. Program UMAR is written in Fortran 90, and the executable is available for PC computing platforms by compiling and linking the code with the Compaq Visual Fortran 6.1a compiler.Le programme UMAR, m\ue9thode unifi\ue9e d?analyse pour fin de r\ue9habilitation, est un programme de mod\ue9lisation par \ue9l\ue9ments finis pour usage g\ue9n\ue9ral, utilis\ue9 pour l?analyse de la r\ue9habilitation et la conception de divers \ue9l\ue9ments fonctionnels et structuraux de construction. UMAR r\ue9sout les probl\ue8mes de r\ue9ponse statique des syst\ue8mes structuraux bi- et tri-dimensionnels, lin\ue9aires et non lin\ue9aires, en charges m\ue9caniques. Le programme peut inclure des ph\ue9nom\ue8nes variant en fonction du temps tels que le fluage, le retrait et les charges cycliques. UMAR procure \ue9galement des capacit\ue9s d?analyses transitoires des probl\ue8mes de valeur initiale parabolique dans la m\ue9canique des fluides et peut coupler ce type d?analyse \ue0 celui d\ue9coulant des charges m\ue9caniques. Voici certaines des caract\ue9ristiques qui sont offertes par le programme :Capacit\ue9s d?analyse pluridisciplinaire / multiphysique permettant de corr\ue9ler des probl\ue8mes de transfert de chaleur et de masse et des probl\ue8mes de contrainte.Options d?\ue9l\ue9ment pour mod\ue9liser l?ajout ou l?enl\ue8vement d?\ue9l\ue9ments (mat\ue9riaux) dans le syst\ue8me physique, afin de simuler les processus de construction / r\ue9habilitation.Six (6) \ue9l\ue9ments de base pour l?analyse structurale: un \ue9l\ue9ment d?espacement de poutrelle ou de ferme; un \ue9l\ue9ment de connecteur; un \ue9l\ue9ment de membrane quadrilat\ue9ral; un \ue9l\ue9ment de cintrage de t\uf4le quadrilat\ue9ral; un \ue9l\ue9ment d?enveloppe quadrilat\ue9ral; et un \ue9l\ue9ment solide en couches. Tous les \ue9l\ue9ments quadrilat\ue9raux peuvent \ueatre organis\ue9s en couches dans la direction hors du plan. Les \ue9l\ue9ments de membrane et les \ue9l\ue9ments solides peuvent \ue9galement \ueatre utilis\ue9s aux fins de l?analyse transitoire.D\ue9placements nodaux prescrits et/ou options de traction de surface pour fin d?analyse structurale.Valeurs nodales prescrites et/ou options de flux de surface pour fin d?analyse transitoire; fonctions arbitraires des dur\ue9es de charge prescrites (tant m\ue9caniques qu?environnementales).Biblioth\ue8que de mod\ue8les de mat\ue9riau exhaustive: isotrope \ue9lastique lin\ue9aire; orthotrope \ue9lastique lin\ue9aire; isotrope transversal \ue9lastique lin\ue9aire; orthotrope hypo-\ue9lastique; dommage, \ue9lasto(-plastique); ainsi qu?une famille de mod\ue8les \ue0 rendements multiples \ue9lasto(-visco)-plastiques.Plusieurs r\ue9solveurs d?\ue9quations matricielles sym\ue9triques et non sym\ue9triques: r\ue9solveurs de d\ue9composition d?unit\ue9 logique pour matrices bandes et matrices denses; un r\ue9solveur de ligne d?horizon pour matrices bandes; un r\ue9solveur de d\ue9composition de domaine; un r\ue9solveur frontal sym\ue9trique; et un r\ue9solveur it\ue9ratif Gauss-Seidel.Fichier d?entr\ue9e ASCII, dans lequel les donn\ue9es sont organis\ue9es dans des blocs reconnaissables. Le programme UMAR est \ue9crit en langage Fortran 90, et l?on acc\ue8de \ue0 l?ex\ue9cutable pour syst\ue8mes d?exploitation sur PC en compilant et en liant le code avec le compilateur Compaq Visual Fortran 6.1a.Peer reviewed: NoNRC publication: Ye
Role of theory of consumption values in consumer consumption behavior: a review and Agenda
No full textThe theory of consumption values (TCV) as marketing theory provides insights related to consumer consumption behavior through consumption values. This study reviews the last 30 years’ literature (120 articles) from 1991 to 2022 through content analysis and bibliometrics citation analysis. Additionally, the seven research streams are identified in the literature: (1) TCV and consumer behavior toward digital consumer products and services, (2) TCV and consumer behavior toward brands, (3) TCV and consumer behavior toward information technology, (4) TCV and consumer behavior towards green products and sustainable development, (5) TCV and consumer behavior towards tourism and hospitality industry, (6) TCV and consumer behavior towards durable and non-durable goods, and (7) TCV and consumer behavior toward educational industry. This review presents the taxonomy of TCV in marketing research, influential aspects of literature, and future research agenda
Thermal expansion anomalies of R(Fe, M)(12) (R=Y, Nd; M=Mo and Si)
No full textStructural and thermal-expansion anomaly studies on R(Fe,M)(12) (R=Nd and and Y, M=Mo and Si) compounds were performed by x-ray diffraction. Mo atoms occupy the 8i site. While Si atoms occupy the 8f and 8j sites but not the 8i site. Thermal-expansion anomaly shows only in ab plane in the Mo compounds, while becomes very weak and along with only the c axis in the Si compounds. The anomaly was attributed to the contribution of the interactions of short Fe-Fe distances similar to the previous explanation on other R-Fe intermetallics and that of other strongly positive interactions such as 8j-8j. (c) 2005 American Institute of Physics.http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:000230168300025&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=8e1609b174ce4e31116a60747a720701Physics, AppliedSCI(E)EICPCI-S(ISTP)
Letter from Thomas R. Bodine, American Friends Service Committee Seattle office, to Mary M. Kimber, May 25, 1942
No full textLetter from Thomas R. Bodine to Mary M. Kimber, asking Kimber to visit individuals from the Puget Sound area incarcerated at Pinedale Assembly Center: Rev. Daisuke Kitigawa, Waichi Oyanagi, Chisako Higuchi, Mutsuo Hasiguchi and Mrs. Matsuoka, Makato Kobukata, the Hirabayashi family, and Violet Yokoyama. A note in pencil at the top of the page: "Burcham." A response letter from Grace and Calvin Coke to Thomas R. Bodine is found in item: chs_ms840_0306.Personal correspondence, organizational records, government documents, publications, and other papers created or collected by Joseph R. Goodman documenting the forced removal and incarceration of Japanese Americans during World War II, as well as organized resistance to incarceration. Included in the collection are records of the Japanese Young Men's Christian Association and the Japanese American Citizens' League in San Francisco, including papers of the Japanese YMCA's executive secretary Lincoln Kanai; Sakai family papers; Goodman's correspondence to and from Japanese American incarcerees, organizations opposing forced removal and incarceration of Japanese Americans, the War Relocation Authority, and others; publications, photographs, and ephemera from the Topaz Relocation Center, where Goodman taught high school; War Relocation Authority records and publications; and newspaper clippings, pamphlets, and reports about forced removal and incarceration created by various government, religious, and civic organizations, in California and nationwide
A 2 h periodic variation in the low-mass X-ray binary Ser X-1
No full textSpectroscopy of the low-mass X-ray binary Ser X-1 using the Gran Telescopio Canarias have revealed a ?2 h periodic variability that is present in the three strongest emission lines. We tentatively interpret this variability as due to orbital motion, making it the first indication of the orbital period of Ser X-1. Together with the fact that the emission lines are remarkably narrow, but still resolved, we show that a main-sequence K dwarf together with a canonical 1.4 M? neutron star gives a good description of the system. In this scenario, the most likely place for the emission lines to arise is the accretion disc, instead of a localized region in the binary (such as the irradiated surface or the stream-impact point), and their narrowness is due instead to the low inclination (?10°) of Ser X-1
Craig R. Nethercott & David M. Eisenberg (eds): Islamic finance: law and practice
No full textWith the phenomenal growth in Sharī‘ah compliant products across the world, the application of Islamic law in commercial transactions has now transcended the natural borders of the Muslim world. Islamic finance has continued to grow in an amazing manner with the latest data on Sharī‘ah compliant assets put at $USD 1.3 trillion by the end of 2011. As a consequence of the tremendous growth witnessed in the Islamic finance industry within the past two decades, scholars have continued to provide the conceptual framework to guide current practices in the industry. Therefore, this book is one of the most detailed analyses of different aspects of Islamic finance from the legal and regulatory perspectives. More often than not, the legal dynamics of Islamic finance products have been a neglected field in Islamic finance. Though scholarship on Islamic finance has mushroomed within the past decade, there is a subtle neglect of this area of research, which in the final analysis has far-reaching implications on the future of the entire industry.
Craig R. Nethercott and David M. Eisenberg, two prominent Islamic finance legal practitioners, edited this book—a first of its kind on the law and practice of Islamic finance in the past decade. The work is presented in twelve chapters written by leading scholars in the field who represent a diverse array of Islamic finance experts, legal practitioners, and scholars from the academia. In order to pre-empt the critical review of the volume, the editors observe in the Preface to the book, “that certain areas of current learning, practice, and debate are either missed entirely or oversimplified” (p. viii). Despite this humble acknowledgement on the part of the editors, the book touches on significant areas, which are often neglected, downplayed, or understated in books, and academic and professional conferences on Islamic finance. For instance, the chapter on Dispute Resolution and Specialized ADR for Islamic Finance (chapter 12) adds significant value to the book, as it is presented as a preliminary overview of current trends and the enumeration of future directions in such a specialized field in Islamic finance. More often than not, this indispensable aspect of the continuum of transactions in a typical Islamic finance contract has been inadvertently left out in related works. Essentially, the idea of emphasising the relevance of law and practice of Islamic finance is worth acknowledging in an industry that is dominated by Islamic economists who set the tone for the conceptual foundations of the modern practice of Islamic finance
"Closing the R&D Gap, Evaluating the Sources of R&D Spending"
No full textBoth spending and tax policies have been implemented in the United States with the goal of stimulating private sector research and development (R&D). Karier questions whether current R&D policy, especially the research and experimentation tax credit, can contribute to closing the gap between nondefense expenditures on R&D in the United States and such expenditures in other countries, such as Japan and Germany. He also explores possible changes to our current R&D policy to make it more effective.
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