1,721,089 research outputs found
Development of cultural and creative industries in China
No full textThis paper focuses on the development of cultural and creative industries in China. The concept of this industry is much later origin than in the Western countries, but it has raised high attention from the central government recently. It developed very rapidly during past decade when China is experiencing the economy transition from 'manufacturing' to 'services'. Our study aims to distinguish China's specific concepts and characteristics, to learn current situational factors and drivers, and to target the challenges and future trend of cultural and creative industries in China. In addition to the established Western literature, we utilize a number of studies, including literature and documentary materials in both English and Chinese, carried out by Chinese scholars. Our empirical study is mainly based on the experience of a Western 3D company which is actively looking for business opportunities in the cultural and creative industries in China. This experience has been illustrated through interviews in the company and among its partners and potential clients
Service Ecosystems Innovation in Systemic Perspective:Transitions and Coevolutions
No full textService ecosystems refer to such complex service systems that are self-adjusting systems of resource-integrating actors, connected by shared institutional logics and mutual value creation through service exchange with an emphasis on dynamic features like adaptation, viability, and sustainability. In this chapter, focusing especially on social innovation, we first analyze service ecosystems by adopting Panarchy and Transition Management Theory in a systemic perspective. Panarchy is a framework for analyzing ecosystems developed to account for the dual, often conflicting, characteristics of all complex systems, i.e., stability and change. Transition Management Theory has attracted attention as a framework to study the governance of social systems for sustainability. Based on the analysis, we identify adaptive transitions, phase transitions, and coevolution in service ecosystems innovation and derive a Systemic Innovation Model of Service Ecosystem. It describes dynamic behavior of service ecosystems innovation in a comprehensive way. Finally, we illustrate our model by applying it to the paradigmatic changes concerning the nature of the public sector
Ihmiskeskeistä digitalisaatiota ja palvelua etsimässä
Get PDFKirja-arvostelu teoksesta Toivonen, Marja & Saari, Eveliina (toim.): Human Centered Digitalization and Services. Translational Systems Sciences vol 19. Singapore, Springer, 2019, 323 sivua.nonPeerReviewe
An exploration of the applicability of Service dominant logic in mental healthcare based on a case study of Care Programme Approach documentation in a UK Learning Disability Trust
No full textRecent literature has suggested that Service Dominant Logic (SDL) can usefully be applied to healthcare, but further refinement and empirical work is needed. In the UK, ‘Care Programme Approach’ (CPA) case management is an interesting object of study. A Networked Service Dominant Logic (NSDL) model is proposed and used as a practical starting template for a qualitative exploration of a series of 8 CPA case reviews within a UK Learning Disability healthcare provider. It was found that the NSDL perspective was useful in capturing the CPA review process and in making suggestions for service improvement. The need for more research to confirm findings and to further develop the applicability of the model is subsequently discussed
An exploration of the applicability of Service dominant logic in mental healthcare based on a case study of Care Programme Approach documentation in a UK Learning Disability Trust
No full textRecent literature has suggested that Service Dominant Logic (SDL) can usefully be applied to healthcare, but further refinement and empirical work is needed. In the UK, ‘Care Programme Approach’ (CPA) case management is an interesting object of study. A Networked Service Dominant Logic (NSDL) model is proposed and used as a practical starting template for a qualitative exploration of a series of 8 CPA case reviews within a UK Learning Disability healthcare provider. It was found that the NSDL perspective was useful in capturing the CPA review process and in making suggestions for service improvement. The need for more research to confirm findings and to further develop the applicability of the model is subsequently discussed
Measurement of service innovation project success:A practical tool and theoretical implications
Get PDFChina as an opportunity and a challenge for Western service providers
Get PDFServices represent a large and growing share of the global economy, and the internationalization of services is increasingly important in the globalization process of production, distribution and innovation. Business activities between the West and the East are a crucial part of this process. China, as a huge emerging market, attracts more and more Western service providers. This dissertation examines specificities and new phenomena of business-to-business (B2B) services in China. It investigates the opportunities and challenges that Western service providers meet in this country, characterized by a mix of Confucian culture and centralized socio-political system.
The dissertation explores both specific sectors and topical issues. Regarding the former, it focuses on industrial services and knowledge-intensive business services (KIBS). Regarding the latter, it analyzes the development of creative industries and sustainability efforts in China. The interaction between the West and the East is studied in the light of experience of Nordic companies conducting business in China or entering this market. Qualitative case studies have been used to gain understanding on service business in China. Five manufacturing and three KIBS companies from Finland and Sweden participated in the study. Primary data were mainly collected via the interviews of service providers, their partners and customers, and experts. Governmental and company documents have been used as supplementary data. The theoretical reviews include topical phenomena of the service economy, internationalization of services and cultural differences.
The results indicate that the emphasis on human relationships ("guanxi") as a central element of the Chinese culture still impacts on customer behavior, even though there is a variety according to regions and the ownership of companies. Service culture in a tacit form is involved in the philosophical heritage, but services as offerings are gaining ground only gradually. The appreciation of tangibles over pure services has been a traditional phenomenon. In industrial services, spare parts and integrated product-service solutions are popular because tangible elements are delivered. In the KIBS business, there are multiple roles for the Western service providers: a KIBS company can act as an integrator, a concept developer, or a multi-stage actor in the value chain. Creative industries are growing rapidly in China and provide business possibilities for Western companies – a case example in this research is 3D solutions for digital media. Also the Chinese sustainability policy is an opportunity: the participation of Western technological KIBS in the huge eco-city projects illustrates it
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