172 research outputs found
Enterprise Architectures between agility and traditional methodologies
No full textFor this year’s workshop on Enterpirse Architecture in Research and Practice we have received eight submissions from which four have passed the rigorous peer-review. The acceptance quote of 50% assures that only advancements in the field are included in our
workshop
A Reference Architecture for Pharma, Healthcare & Life Sciences
No full textThis paper contributes to the digitalization research by proposing a digitalization reference architecture (RA) for the pharma, healthcare and the life sciences domain in the context of the overall healthcare landscape from a business and information technology (IT) perspective. The RA fills the gap created by the existing siloed, non-interoperable standards. The RA comprises three main components – therapeutic segments, pharma-specific functions, and generic functions. Horizontal slices – following the widespread TOGAF framework layers – characterize the RA to support a seamless view from capability to technology. The paper aims to provide a holistic RA along examples of how this architecture can be used in general and in the oncology sector – one of the largest pharma markets. The proposed RA can help companies interested in evaluating the value of digital technologies, their alignment with business models, or the impacts of regulations or other legal requirements in light of these digital technologie
Desktop Activity Mining - A new level of detail in mining business processes
No full textNew analysis and automation technologies are significantly changing the way how business process
management is performed. Especially Robotic ProcessAutomation (RPA) is rapidly gaining importance as a method to automate office processes. An efficient automation of office processes however requires detailed information about all user activities related to the process. While process mining techniques can in principle be used to discover processes in a data-driven way, the existing approaches are not able to gather information in a level of detail required for automation purposes. That is why in particular the configuration of RPA systems is a labor and knowledge-intensive task that is based on a human expert, modeling all process variations in detail. In this paper, we present Desktop Activity Mining as a new approach to mine detailed process activity data. The concept is to record the detailed desktop activities of all users performing an office process and consolidate the process variations with process mining techniques to discover an integrated process model. As a proof of concept, we realized a
prototypical implementation. Our findings suggest that Desktop Activity Mining holds the potential to optimize not only process automation but also to derive a new level of detail in mining and analyzing business processes
Improving Environmentally Relevant Aspects of Internal Company Processes by Blended Learning and Ticketing System at the Workplace
No full textAnalyse aktueller Softwareanwendungen zur Durchführung einer Materialflusskostenrechnung (MFCA)
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Real World Awareness in Distributed Organizations: A View on Informal Processes
No full textGeographically distributed development has consistently had to deal with the challenge of intense awareness extensively more than locally concentrated development. Awareness marks the state of being informed incorporated with an understanding of project-related activities, states or relationships of each individual employee within a given group as a whole. In multifarious offices, where social interaction is necessary in order to distribute and locate information together with experts, awareness becomes a concurrent process which amplifies the exigency of easy routes for staff to be able to access this information, deferred or decentralized, in a formalized and problem-oriented way. Although the subject of Awareness has immensely increased in importance, there is extensive disagreement about how this transparency can be conceptually and technically implemented [1]. This paper introduces a model in order to visualize and navigate this information in three tiers using semantic networks, GIS and Web3D
Towards an Integrated Approach for Modelling Product-Service Systems: Status Quo and Future Challenges
No full textProduct-Service Systems (PSS) are a well-established approach that holds great promises for sustainable business success. However, continuous changes such as technological innovations constitute novel challenges for the development and the offering of PSS. As these challenges become more and more diverse and complex, single companies, especially SME, are often not able to handle this level of complexity and involve further multidisciplinary expertise in PSS design. While prior research mostly focuses on a tighter integration of the product and service domain, there is a lack of integrated approaches that consider even further disciplines like software, mechanical or electrical engineering. Accordingly, this study aims to explore how conceptual models such as process models can be applied as a basis for combining various domains to contribute to the development of new PSS. Therefore, we specified corresponding problems and challenges that motivate our work and report first results of our research project
Folding Marked Generalized Stochastic Petri Nets for Time Prediction in Business Processes
No full textGeneralized Stochastic Petri Nets (GSPNs) can be used for performance analysis of
business processes. Recently, it was shown that foldings of a GSPN, i.e., a set of model reduction rules, help to avoid over-fitting of the model with respect to the performance characteristics of a process. Yet, these foldings ignore the marking of a GSPN and, thus, are applicable solely for steady-state analysis. In this paper, we discuss how foldings may be lifted to marked nets and provide an assessment of stateful foldings for sequential GSPNs
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