948 research outputs found

    Auto-Erecting Virtual Office Walls: Constructing a Virtual Office for Global Software Engineers

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    Due to the globalization of business and the rising popularity of working from home, global software engineering is becoming increasingly common. In such a distributed environment, team members no longer share a physical work environment and should be provided with information they need to collaborate remotely. The goal of this dissertation is to support global software engineers with technological support for aiding them to relatively passively and unobtrusively acquire a sufficient level of awareness for their work activities. To reach this goal three important aspects of the design, implementation and evaluation of such technological support are studied, namely: constructing a virtual office, communicating in a virtual office, and information needs in a virtual office. The results of these empirical studies, conducted in close collaboration with industry, provide valuable insights on how best to design and implement a virtual office, empirical evidence that overhearing conversations of colleagues is valuable, empirical evidence that a mood-based microblogging solution increases team-connectedness, and empirical evidence that virtual office walls increase the speed of coordination and the perception on overall performance. Finally, based on these studies, a set of requirements a virtual office should fulfill is derived. This set of requirements provides important guidelines on how best to provide global software engineers with the information they need.Software TechnolgyElectrical Engineering, Mathematics and Computer Scienc

    Getting Projects Done today: A mobile cross platform project planning app

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    During this project, a highly user friendly planning app that is focused on enterprise users was developed. The project has been done as an assignment by Progressive Planning BV, an IT company that developed the Progressive Planning web application, which was the foundation of the developed mobile app. The main challenge during this project was not only creating the application, but making it work on all modern day mobile operating systems. In addition, a large focus of the project in terms of research was incorporating Getting Projects Done, which is a mentality derived from Getting Things Done, which in turn is focussed on getting control and perspective in your life. Elements of this mentality are evident in many of the user interactions that are present in the application. The process of development was spread out over 10 weeks, during which the team worked 8 hours a day in unison on location in the EWI faculty. The final product has been deployed on both the Android Play store and the iOS app store and is now available to all users of Progressive Planning.Electrical Engineering, Mathematics and Computer ScienceSoftware TechnologyTI380

    Capturing and Predicting the Integration Process of an Embedded Software Company

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    In 2009 TomTom developed a model, called the MFM-model, which should reflect the maturity, feasibility and progression of a Personal Navigation Device software integration project. However, this model did not reflect all required aspects of the integration project and therefore was unable to correctly reflect the maturity, feasibility or progression. Furthermore, creating and maintaining this model proved to be too time-consuming. In this thesis we identify the problems of this model, propose a number of improvements to eliminate this problems and explain how these improvements have been implemented. In addition, we discuss how the model can be automatically generated from Jira and Perforce in order to reduce the required effort for creating and maintaining it. As an end result, this thesis will deliver a MFM 2.0 prototype which is an automated and improved version of the initial model. We will review this prototype by comparing survey-results taken at the initial situation and the improved situation. To further inspect this prototype, a small case-study is performed to analyze the accuracy, usage and importance of it.Software EngineeringSoftware TechnologyElectrical Engineering, Mathematics and Computer Scienc

    Supporting Collaboration in Global Software Engineering

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    More and more, software engineering projects are no longer carried out in a single office building, but instead in multiple dislocated office buildings or even from home. When the development process is distributed between several geographically dispersed locations this is known as Global Software Engineering or GSE. The team members working on the project are separated geographically, temporally and/or socio-culturally and the existence of these three distances makes coordination, communication and cooperation much harder. This brings us to the main goal of this dissertation which is: “To understand which technological support is needed for Global Software Engineering teams to be able to collaborate effectively”. More specifically, we investigated what types of information that are readily available in the co-located setting but not in a distributed setting, are potentially most valuable and how these can be made available to GSE teams as well. To reach this goal we have divided the dissertation in two parts. In the first part, we zoomed in on one specific shortcoming of the distributed setting: it is impossible to overhear conversations of non-collocated colleagues. We investigated the problem itself (RQ1) but also what general consequences introducing such a solution has in a distributed setting (RQ2). Subsequently, keeping what we have learned in the back of our minds, we zoomed out and investigated both the information needs of distributed software engineers (RQ3) and how to leverage the main contributions of this dissertation in practice (RQ4). The main conclusion of this dissertation is: (i) that in order to truly support distributed software engineering teams, support environments for them should consider collaboration a first-class citizen and (ii) the most important information needs of such teams are project related communication with the customer and the happiness of team members.Electrical Engineering, Mathematics and Computer ScienceDelft University of Technolog

    Continuous quality improvement based on Lean Six Sigma in manufacturing small and medium sized enterprises

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    Kleine en middelgrote bedrijven uit de maakindustrie ervaren toenemende eisen met betrekking tot de kwaliteit van producten en processen. Om in competitie te blijven is voortdurend verbeteren van cruciaal belang, en de Lean Six Sigma benadering biedt veelbelovende mogelijkheden om continu verbeteren in praktijk te brengen. Deze dissertatie omvat vier studies over onderwerpen die relevant zijn voor de invoering van continu verbeteren op basis van Lean Six Sigma in kleine en middelgrote bedrijven. In de eerste studie worden tools en technieken geselecteerd en gekoppeld aan de verschillende fasen van een verbeter project. De tweede en de derde studie zijn gericht op de implementatie van Lean Six Sigma in kleine en middelgrote industriёle bedrijven, beginnend met een onderzoek naar de kritische succesfactoren en belemmeringen voor de implementatie, en uiteindelijk leidend tot een voorstel voor een raamwerk voor de implementatie. De vierde studie is uitgevoerd in een klein kunststofspuitgietbedrijf en presenteert een casus waarin de toepassing van statistische technieken in het kader van de optimalisatie van een spuitgietproces voor nieuw ontwikkelde producten centraal staat

    Technological support for distributed agile development

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    Because of the distance between the dispersed development locations, Global Software Development (GSD) is confronted with challenges regarding communication, coordination and control of the development work. At the same time, agile software development is strongly built upon communication between engineers and has proven its benefits, although, mostly on one single site. As such, it might be advantageous to combine GSD with agile development. This blend however is not straightforward since the distributed and agile development approaches might have conflicting convictions. In this thesis we will discuss the advantages and challenges of combining GSD with agile development based on a literature-based research. The main results presented in the theoretical part of this thesis (Part I through V), are: (i) aspects of agile software development, (ii) benefits and challenges associated with these in relation to GSD, (iii) categories of technological support for agile GSD, (iv) a framework depicting the mutual relations among them and (v) a discussion regarding specific technologies that support collaborative development in relation to this framework. Based on one of the recommendations we make in the theoretical part of this thesis we also perform practical research (Part VI) in which we define a list of requirements for an Integrated Collaborative Development Environment (ICDE) and show the technical feasibility of a number of concepts which realize these.Software TechnologyElectrical Engineering, Mathematics and Computer Scienc

    A follow-up reflection on software process improvement ROI

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    Our discipline must shift toward value-based software engineering, because we're obliged to prove our contributions to the financial bottom line. In the May/June 2004 IEEE Software special issue on return on investment (ROI), the author presented measurement results for the ROI of software process improvement (SPI). This article made three main contributions. First, provided a detailed overview of publications containing real-life measurement results from practical applications of SPI, in which the author measured the ROI. My study included 20 cases, with an average ROI of 7 and a median of 6.6. This indicates that SPI's net profit seems to be approximately US$7 for every dollar invested. However, I found no published cases in which SPI investments resulted in a measurable loss; furthermore, the ROI bandwidth was large (between 1.5 and 19). This indicates that the actual ROI of an SPI investment seems hard to really guarantee up front. Second, I showed that benefits are just as easy to quantify as costs. Cost measurements are always based on an agreement about how to measure and quantify costs. Such an agreement can also serve as the basis for measuring benefits. My article contained data from two real-life projects that had made such cost and benefit measurements and calculated ROI. Finally, I concluded that expressing "value" is crucial. Software engineering and its improvement are often major investments for organizations. Investments must be profitable. Because different people in different roles share one generic term for value-money, I recommended expressing any software engineering effort and its benefits in financial terms.Software TechnologyElectrical Engineering, Mathematics and Computer Scienc

    KlimaatPlusWonen, te mooi om waar te zijn: Studie naar het energetisch gedrag van kaswoningen met nieuwe innovatieve warmtewisselaars

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    In dit rapport is het gebruik van de nieuwe innovatieve warmtewisselaars Fiwihex en Smart Skin in combinatie met warmteopslag bij individuele kaswoningen onderzocht. Door het combineren van deze warmtewisselaars, een kas en bodemopslag kan zonnewarmte worden gewonnen voor ruimteverwarming. In de zomer wordt de kasruimte met koud water gekoeld, waarbij het water opwarmt en wordt opgeslagen. In de winter wordt dit opgeslagen warme water gebruikt om de kas en de woning te verwarmen. Het water dat gebruikt wordt om de kas te verwarmen koelt af en kan in de zomer weer worden gebruikt om de kas te koelen. Hiermee herhaalt de cyclus zich. Op deze wijze moet het gebruik van fossiele brandstoffen voor ruimteverwarming worden teruggebracht. Het ontwerp voor de KlimaatPlusWoningen in Amsterdam is de aanleiding van dit onderzoek. Men wil dit systeem van warmtewinning toepassen om het gebruik van fossiele brandstoffen voor ruimteverwarming aanzienlijk terug te brengen. Door dit concept te combineren met opwekking van duurzame elektrische energie wil men woningen realiseren die netto elektrische energie produceren. Dit ontwerp is de aanleiding van dit onderzoek, dat zich richt op kaswoningen met Fiwihex en Smart Skin in het algemeen. Er is in dit rapport een formule afgeleid om het vermogen dat de Fiwihex levert te berekenen. Vergeleken met andere warmtewisselaars is de Fiwihex niet efficiënter. Wel is de verhouding tussen de hoeveelheid geleverde hulpenergie en het geleverde vermogen redelijk gunstig. Het geringe geluidsniveau, kostenoverwegingen en comfort kunnen redenen om toch te kiezen voor de Fiwihex. Deze aspecten zijn in dit rapport echter niet nader onderzocht. De Smart Skin is nog in ontwikkeling. Uit de beschikbare meetgegevens is het gedrag van de Smart Skin lastig te analyseren. Ook is het lastig om parameters af te leiden voor simulatie, de Smart Skin is dan ook niet opgenomen in de simulaties. De vermogens die dit systeem aan de ruimte levert zijn in de beschouwde meetsituatie behoorlijk. Ook de energie die wordt gewonnen door middel het water in de leidingen is substantieel. Het is lastig te bepalen hoe dit is op andere momenten. Wel moet opgemerkt worden dat de temperatuur van het water in de buisjes maar een beperkte invloedslengte heeft over het glas. De warmteoverdracht tussen het water en de lucht wordt effectiever als men de tussenafstand kleiner maakt. Het optreden van oppervlaktecondensatie op het glas is zeer waarschijnlijk. Als er geen warmtewisselaars in de kas worden ingezet worden er bij grote instraling relatief hoge temperaturen bereikt. In de winter kunnen de temperaturen relatief laag worden. Als warmtewisselaars in de kas worden geplaatst kan de kastemperatuur beter beheerst worden, toch blijven er in de onderzochte situatie incidentele pieken en dalen in de kastemperatuur. De periode dat de kas gebruikt kan worden als verblijfsruimte is beperkt. Uit analyse van de warmtestromen blijkt dat bij de uitgangspunten en aannames van dit onderzoek met twee warmtewisselaars in de kas kan worden voorzien in de warmtevraag van de woning. Het temperatuurverschil dat het water in de Fiwihex ondergaat is relatief klein. Als er meer warmtewisselaars worden ingezet wordt het temperatuurverschil kleiner.Design and ConstructionCivil Engineering and Geoscience

    Evidence-Based Software Portfolio Management

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    Based on the large amounts spent by software companies to develop new and existing software systems, we argue that an evidence-based approach that focuses on a software portfolio as a whole should be in place to support decision-making. We developed EBSPM as an evidence-based, practical model to support software companies to actively steer at optimization of their software delivery portfolio. We evaluated the model in case studies and surveys in industry, to demonstrate its strengths and limitations in practice. This lead to the following results:• We analyzed - from a portfolio point of view - the characteristics of best performers and worst performers, in a dataset of 352 software projects, resulting in 7 success factors and 9 failure factors. • We found that a release process that performs above average on cost and duration, satisfies stakeholders through fast response and direct value, even when the reliability and availability of the actual system are weak. • A statistical, evidence-based pricing approach for software engineering, as a single instrument, can be used in the subject companies to create cost transparency and performance management.• We found significant differences between the EBSPM-repository and an ISBSG-subset. Practitioners and researchers alike should be cautious when drawing conclusions from a single repository.• We found that a focus on shortening overall project duration and improving communication and team collaboration on intermediate progress is likely to have a positive impact on stakeholder satisfaction and perceived value.Based on the findings, we conclude that it is wise for software companies to collect and analyze their own historic software portfolio data because cross-company large differences in performance are found. We obtained a better understanding of the differences and equalities between effort and cost of software deliveries. Additionally, we studied the effects of pricing of software deliveries, giving us a better insight into ways to support decision-making. Based on the results of ongoing research, we expect that automation of the measurement and analysis process, based on statistics to calculate strong relationships, is a direction in which the analysis of software portfolio (software analytics) is the to develop strongly in the coming years.Software Engineerin

    Transparency in actions on requirements

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    The combination between agile software engineering and distributed engineering is gaining a growing interest. Combining these however creates an interesting paradox. Where agile clearly states that documentation is not the most important thing, from the field of globally distributed engineering a higher focus on documentation is observed. In this thesis the field of requirements engineering is also taken into the mix. Combining these three a user-story model is defined to take advantage of the, on first sight, downside of working distributed. The fact that face-to-face communication is not possible means that all the communication has to be done using technological support and thus that this communication can be saved. This premise gives an interesting opportunity to keep track of the actions that are taken on user-stories as a result of a conversation. By saving the conversation and coupling the action to parts of that conversation.Software EngineeringComputer ScienceElectrical Engineering, Mathematics and Computer Scienc
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