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Paradox And Transformation - Toward A Theory Of Change In Organization And Management - Quinn,Re, Cameron,Ks
No full textManagemen
The Building Blocks of Authentic Leadership: Being Consistent and Being Seen
No full textIn recent years, leadership research has focused on the concept of “authentic leaders” who act consistently with their values, make balanced decisions, are self-aware, and are transparent in their relationships (Walumbwa, Avolio, Gardner, Wernsing and Peterson, 2008). Authentic leaders have the dual tasks of remaining true to their own values and beliefs (in order to be perceived as authentic) and simultaneously projecting an expressive persona (in order to be perceived as a leader). In this research, personality (extraversion and conscientiousness) and impression management (self-monitoring) constructs are used to capture the aspects of authentic leadership that reflect authenticity (expressiveness and other-directedness) and are shown to predict authentic leadership using ratings of followers. The analysis also includes the different dimensions of the self-monitoring scale, using mini-scales that reflect expressiveness (public-performing) and consistency (other-directedness or self-directedness), and show that they predict authenticity in leaders using self-ratings of leaders. The studies help to explain which leaders meet the challenge of being themselves and projecting their persona. Finally, there is evidence that authentic leadership is a mediator of the relationship between previously studied personality variables (extraversion and conscientiousness) and job satisfaction.</p
Institutions and Trust
No full textConsiderable parts of trust research have not shown too much interest in the role of institutions when analysing the development, maintenance or repair of trust. In the disciplinary perspective, institutions are usually neither viewed as objects of trust nor as constitutive parts of a relationship between two actors. Significant methodological problems emerge when empirical research is supposed to include a given institutional order as the object of trust or systematically account for the various institutional influences that can deeply affect trust processes in social relationships. The term "institutional(-based) trust" refers to the trustworthiness of systemic patterns of collective action or organizational structures, such as for example the legal system, or the system of higher education and academic research. Institutional(-based) trust, as trust created between two actors in the face of strong and reliable in stitutional arrangements, is a form of trust which differs from inter-personal trust in that institutions play a constitutive role in the trust process
Individual trust and the internet
Full text linkThe emergence of Web 2.0 technologies and associated services heralded a second\ud
generation of the Internet emphasising collaboration and sharing amongst users. This resulted\ud
in a seismic shift in the relationship between individual consumers and firms but also\ud
between individual consumers and the Internet as a system. Consumers, not firms, became\ud
an emerging locus of value production and through the ability to publish and connect with\ud
known and unknown others, an emerging locus of power (Berthon, Pitt, Plangger, & Shapiro,\ud
2012). Powered by broadband telecommunications and device connectivity, the intensity of\ud
these changes was further deepened by being freed from the desktop to the mobile web. We\ud
are more connected now than ever before. The high levels of societal interconnectedness\ud
encouraged by the internet have made trust an even more vital ingredient in today’s society\ud
(Hardin, 2006). The more recent development of Web 3.0 technology emphasises ubiquitous\ud
connectivity and a machine-facilitated understanding of information that may once more\ud
change the locus of activity, value production and control. In order to keep pace with the\ud
issues of contemporary society, trust researchers must consider the how trust relationships\ud
and perceptions operate and are influenced by the online environment.\ud
This chapter will discuss how traditional trust concepts translate to the online context\ud
and will examine empirical literature on online trust at three different levels. Interpersonal\ud
trust between individuals using the internet as a medium for communication is particularly\ud
relevant in a world where personal and professional relationships are increasingly mediated\ud
by technology. We will also discuss the role of the internet in relationships between\ud
individuals and organisations with particular attention to the provision of e-services. Finally,\ud
we discuss trust in the system of the internet itself as a distributed connected infrastructure\ud
made up of indirect system service providers which are often nameless or in the background. \ud
Our focus in the chapter is on individual trust in other individuals, organisations and the\ud
system of the internet itself. Trust from the perspective of the organisation may also be of\ud
interest to trust scholars. This includes issues relating to organisational trust in individuals,\ud
inter-organisational trust, and organisational trust in the system of the Internet itself however\ud
these topics are outside of the scope of this chapter (see Perks & Halliday, 2003;\ud
Ratnasingam, 2005)
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