1,720,986 research outputs found
PENGARUH KINERIA KEUANGAN TERHADAP HARGA SAHAM PADA PERUSAHAAN PERKEBUNAN YANG TERDAFTAR DI BURSA EFEK INDONESIA
Full text linkIndonesia country has a comparative advantage in producing oil, so the master sizeable international market for many commodities such as cocoa, rubber, tea, coflee, pepper, vanilla, copra, crude palm oil, essential oils, tobacco and areca nut. In 2008, the stock price of the entire plantation companies listed on the Indonesia Stock Exchange (IDX) down. In 2009, there is one company that its stock price fell, while in 2010 there were two companies that share price fell. So the research problem is: "Is the ï¬nancial performance (current ratio, debt ratio, total asset turnover, and return on equity) have a signiï¬cant effect on the stock prices of plantation companies listed on the Stock Exchange?". The research hypothesis is "ï¬nancial performance (current ratio, debt ratio, total asset turnover, and return on equity) have a signiï¬cant eï¬ct on the stock prices of plantation companies listed on the Stock Exchange".
This study aims to identify and analyze the effect of the ï¬nancial performance of the stock price on the plantation company listed on the Stock Exchange. Beneï¬ts of the research is to add insight and knowledge of the author about the impact the ï¬nancial performance of the stock price. Population were all plantation companies listed on the Stock Exchange in 2007 - 2010 by 7 companies. This population as well as sample. Data collected through the techniques required documentation. The data analysis technique used is multiple linear regression. From the analysis, it was concluded that the value of 12.5314-4 Fhitung with probability 0.000015, so H0 is rejected. That is, ï¬nancial performance (current ratio, debt ratio, total asset turnover, and return on equity) to simultaneously have a signiï¬cant ejfect on stock prices on the plantation company listed on the Stock Exchange, may be accepted at a signiï¬cance level of 5 percent. judging from the t test, it was concluded that the current ratio, total asset turnover, and return on equity signiï¬cantly partial to the stock price. the debt ratio is partially signiï¬cant efl%ct on stock prices, can be accepted at a signiï¬cance level of5 percent. The diversity of the dependent variable, ie stock prices can be explained by a variety of independent variables, namely ï¬nancial performance (current ratio, debt ratio, total asset turnover and return on equity) of 68.5473 per cent, while 31.4527 percent is explained by other factors. Judging from the regression coeflicient values, it is known that thecurrent ratio, total asset turnover and return on equity have a positive ejfect on stock prices. Iudging from the regression coeflicient values, it is known that the debt ratio negatively aï¬ect the stock price. Iudgingfrorn the regression coeflicient values, it is known that the debt ratio contributed most to the stock price. Advice given consi. on to the investors and other researchers are better, investors or prospective investors to consider th rent ratio, debt ratio, total asset turnover and return on equity ï¬rms in investing in plantation companies listed on the Stock Exchange, making proï¬table investment decisions made
PENGARUH PERSEPSI KUALITAS DAN KEPUASAN TERHADAP LOYALITAS PELANGGAN PADA KOPERASI KREDIT (CREDIT UNION) MANDIRI CABANG MEDAN (Studi Kasus : Pelanggan Koperasi Kredit (Credit Union) Mandiri Cabang Medan)
Full text linkTujuan penelitian ini menganalisis pengaruh persepsi kualitas dan kepuasan
terhadap loyalitas pelanggan pada Koperasi Kredit (Credit Union) Mandiri Cabang
Medan. Manfaat penelitian, memberikan bukti empiris mengenai pengaruh variabel yang
dapat mempengaruhi persepsi kualitas dan loyalitas pelanggan. Jumlah sampel 96
nasabah, metode pengumpulan data melalui koesioner dan dokumentasi, metode analisis
data digunakan regresi linier dan berganda dan untuk menguji hipotesis digunakan uji t
dan uji F.
Hasil penelitian menunjukkan variabel harga berpengaruh signifikan terhadap
persepsi kualitas, variabel reputasi perusahaan berpengaruh signifikan terhadap persepsi
kualitas, variabel persepsi kualitas berpengaruh signifikan terhadap variabel loyalitas
pelanggan. variabel kepuasan pelanggan berpengaruh signifikan terhadap variabel
loyalitas pelanggan, variabel harga dan reputasi perusahaan mempunyai pengaruh yang
positif terhadap persepsi kualitas dan variabel persepsi kualitas dan kepuasan Pelanggan
mempunyai pengaruh yang positif terhadap loyalitas pelanggan.
Berdasarkan hasil penelitian, sebaiknya pihak Koperasi Kredit (Credit Union)
Mandiri Cabang Medan memperhatikan variabel harga yang terkait dengan konsumen sasaran maupun pesaing, variabel reputasi perusahaan yang terkait dengan pengalaman perusahaan, kompetensi perusahaan dan keunggulan perusahaan, variabel persepsi kualitas yang terkait dengan keandalan (Reliability), ketanggapan (Responsiveness), keyakinan (Assurance), empati (Empathy) dan Tangibles. variabel kepuasan pelanggan supaya tetap dipertahankan yang terkait dengan kesesuaian harapan , persepsi kinerja dan penilaian pelanggan dan mempertahankan variabel loyalitas pelanggan yang terkait
dengan Repeat Purchase, Retention dan Referalls
PENGARUH PERSEPSI KUALITAS DAN KEPUASAN TERHADAP LOYALITAS NASABAH (STUDI KASUS : NASABAH KOPERASI KREDIT (CREDIT
Full text linkTujuan penelitian ini menganalisis pengaruh persepsi kualitas dan kepuasan terhadap loyalitas nasabah Koperasi Kredit (Credit Union) Mandiri ( Kopdit CU Mandiri). Manfaat penelitian, memberikan bukti empiris mengenai pengaruh variabel yang dapat mempengaruhi persepsi kualitas dan loyalitas nasabah. Jumlah sampel 96 nasabah, metode pengumpulan data dengan koesioner dan dokumentasi, metode analisis data digunakan regresi linier dan berganda dan untuk menguji hipotesis digunakan uji t dan uji
F. Hasil penelitian menunjukkan bahwa variabel harga berpengaruh signifikan terhadap persepsi kualitas, variabel reputasi perusahaan berpengaruh signifikan terhadap persepsi kualitas, variabel persepsi kualitas berpengaruh signifikan terhadap variabel loyalitas
nasabah, variabel kepuasan nasabah berpengaruh signifikan terhadap variabel loyalitas nasabah, variabel harga dan reputasi perusahaan mempunyai pengaruh yang positif terhadap persepsi kualitas dan variabel persepsi kualitas dan kepuasan nasabah mempunyai pengaruh yang positif terhadap loyalitas nasabah. Berdasarkan hasil penelitian, sebaiknya pihak Kopdit CU Mandiri memperhatikan variabel harga yang terkait dengan konsumen sasaran maupun pesaing, variabel reputasi perusahaan yang terkait dengan pengalaman, kompetensi dan keunggulan Kopdit CU Mandiri, variabel persepsi kualitas yang terkait dengan keandalan (Reliability), ketanggapan (Responsiveness), keyakinan (Assurance), empati (Empathy) dan Tangibles. variabel kepuasan nasabah supaya tetap dipertahankan yang terkait dengan kesesuaian harapan , persepsi kinerja dan penilaian nasabah dan mempertahankan variabel loyalitas nasabah yang terkait dengan Repeat Purchase, Retention dan Referalls
EFFECT OF PERCEPTION OF QUALITY, PRICE, ITS REPUTATION AND CUSTOMER SATISFACTION ON PURCHASE DECISION AVIATION SERVICES (Case Study: Customer Services Flights PT. Lion Air)
Full text linkThe purpose of this study to analyze the influence of perceived quality, price, the company's reputation and customer satisfaction partially and simultaneously to the purchase decision-making aviation services. Benefits Research, provide empirical evidence about the influence of the variables that can influence the purchasing decision of customers, and provide a solution in the form of advice to the management of these variables. For the community. providing knowledge to the community, especially for those who want to engage in the world of business and relating to the maintenance of the brand as well as maintaining the presence of the customer. For education, contributing to the academic community about the importance of managing the variables that can influence the purchasing decision of the consumer through the perception of quality, price, the company's reputation and customer satisfaction.
Total sample of 96 respondents, the method of collecting data through questioner and documentation, methods of data analysis by regression. The results of the regression equation: PKP = 10.034 + .018 + PK 0,873H 0,17RP + .705KP. meaning that the variable perception of quality, price, the company's reputation and customer satisfaction has a positive influence on the purchase decision aviation services. Of the four variables that have more influence on the purchase decision is the variable price of aviation services. The correlation coefficient variable perception of quality, price, the company's reputation and customer satisfaction to the purchase decision aviation services have a very strong relationship with the value of r = .743. The coefficient of determination of r2 = .552049, meaning that the variable perception of quality, price, reputation and customer satisfaction Company was able to explain 55.2% of the purchase decision-making airline, while 44.8% are influenced by other factors. Based on t test, t value (Price and Customer Satisfaction)> t table means in partial, price and customer satisfaction has a significant influence on the purchase decision-making aviation services. While the t (perception of the quality and reputation of the company) ≤ t partial table does not have a significant influence on the purchase decision-making aviation services. By F test, F count (variable perception of quality, price, the company's reputation and customer satisfaction)> F table, meaning that simultaneous variables has a significant influence on the purchase decision aviation services.
Based on the results of the study should the company need to increase the perception of quality through improved service quality and reputation of the company through increased attributes offered through its products. Customer satisfaction and price becomes the center of attention of the customer, then the management should still be able to maintain it so that it has a very high competitivenes
APLIKASI THEORY OF REASONED ACTION UNTUK MEMPREDIKSI PERILAKU KONSUMEN UNTUK PEMBELIAN SEPEDA MOTOR HONDA VARIO (Studi Kasus : Mahasiswa Fakultas Ekonomi Unika Santo Thomas Medan)
No full textThis study analyzes the Consumer Behaviour In Buying Motorcycles Honda Vario. Objective to investigate the influence of consumer confidence and the evaluation will result in a partial and simultaneous on consumer attitudes, to determine the effect of normative beliefs and motivations of consumers and simultaneously to partially subjective norms, to determine the effect of consumer attitudes and subjective norms, and simultaneous partial to behave interests . The benefits of research to provide inputs for the company in formulating and developing marketing strategies. to contribute to other researchers in the development of the theory of consumer behavior developed by I. Ajzen and M. Fishbein. Total sample of 125 respondents, the type of data used primary and secondary data and data collection tools and documentation koesioner. Data analysis tools used multiple regression..
The results showed consumer confidence coefficient and evaluation will have nalai positive effect on consumer attitudes, normative beliefs and motivation variables consumers have a positive value on subjective norms, as well as variables in consumer attitudes and subjective norms have positive value to the interest behave. Based on t test and F test showed that consumer confidence and the evaluation will have a significant effect partially and simultaneously on consumer attitudes, normative beliefs and motivations of consumers having a significant effect on partial and simultaneous subjective norms, consumer attitudes and subjective norms have an influence significant and simultaneous partial to behave interest to buy a motorcycle Handa Vario
ANALISIS SISTEM ANTRIAN DAN HUBUNGANNYA DENGAN PELAYANAN KASSA PADA PT. CARREFOUR CITRA GARDEN MEDAN
No full textPT. Carrefour Citra Garden Medan engaged in the retail market various products, such as fresh, bazaar, textile, and grocery applane. The number of customers who shop from January to December 2010 fluctuates every month and long lines occurred in August when the feast of Eid al-Fitr and December when the Christmas and New Year's Eve. From the description, formulated the following research problem: "Why is the gap between the queuing system raises expectations with actual service time at the PT. Carrefour Citra Garden Field ".The research objective was to determine and analyze the queuing system on PT. Carrefour Citra Garden Medan. Benefits of the research is to provide information material to the company in the form of advice regarding the analysis of queuing systems. The study population is the number of customers of PT. Carrefour Citra Garden Field from 2009 until 2010. The samples taken months from January to December 2010. Required data are collected through observation and documentation techniques.
Data analysis technique used is descriptive method. From the results of the discussion was concluded that the long queues at the PT. Carrefour Citra Garden Medan often occur on Saturday at 17.00 pm - 20.00 pm, and on a Sunday or holiday queues at 12.00 am - 14.00 pm and at 17.00 pm - 20.00 pm. Standard service time for each customer at the PT. Carrefour Citra Garden Medan maximum of 1 minute, yet customers have to wait up to 20 minutes at the feast of Eid al-Fitr and Christmas Day at 9 minutes. Customer arrival rate at PT. Carrefour Citra Garden Medan is not constant, the time required to serve every customer is different, Kassa served on a first come, first served basis and unlimited customer population. The probability of unemployed workers pads reach 4%. The number of customers in the queuing system at 43 people. The probability of the whole staff busy pads reach 94.91%. Customer in the queue system to 33 people.
The time spent waiting and served customers to reach 26 minutes. Time spent waiting for customers to be served up to 20 minutes. This shows that the waiting time to be served is still too high. Suggestions are given for consideration to the management company is the best, firms pay more attention to the system queue by adding pads officers to serve customers at the time of school entry, the feast of Eid al-Fitr and Christmas celebrations and other holidays to reduce the long queues . To avoid the presence of officers who are unemployed pads, the company should provide to an officer other duties such as checking and making gauze packi
PENGARUH PROMOSI, HARGA DAN DESAIN PRODUK TERHADAP KEPUTUSAN PEMBELIAN SEPEDA MOTOR HONDA BEAT (Studi Kasus: Pengguna Sepeda Motor Honda Beat Pada Masyarakat Kecamatan Medan Tembung)
Full text linkThe purpose of the study was to analyze the effect of promotion, price and product design partially and simultaneously on purchasing decisions and analyze the dominant influence of the three variables on the purchase decisions of Honda Beat motorbikes. Benefits of Research, for companies providing empirical evidence regarding the effect of promotion, price and design on purchasing decisions and providing solutions in the form of suggestions on the management of these variables. The number of samples is 96 respondents, questionnaire data collection methods and documentation, Techniques of multiple linear regression data analysis. The results showed: Y = 2,711 + 0,268X1 + 0,227X2 + 0,335X3, meaning that promotion, price and product design had a positive influence on purchasing decisions of Honda Beat motorbikes in Medan Tembung Subdistrict. With the t test and the F test the three independent variables have a positive and significant influence partially and simultaneously on purchasing decisions. Based on the magnitude of the regression coefficients, it turns out that the three variables that have the dominant influence on purchasing decisions are product design variables. So it is hoped that the Company will be able to maintain and improve the competitiveness of its products, affordable prices, innovative Honda product designs
FAKTOR- FAKT OR YANG MEMPENGARUHI KEPUASAN PELANGGAN PADA PT. PLN (Persero) WILAYAH SUMUT CABANG LUBUK PAKAM RANTING MEDAN DENAI
Full text link.ABSTRAK
One of the State Electricity Company Owned Enterprises as the manager of the electricity transmission to provide a service that can meet the expectations of stakeholders and to contribute improvement of community welfare. One form of services provided by Payment Online Point Bank (PPOB). Aim to provide convenience to customers as well as healthy competition among service providers. But on the other hand also often cause dissatisfaction for customers such as online payment Qf electricity bills. Formulated the research problem: What factors influence customer satisfaction in the dominant PT. PLN (Persero) Region North Sumatra Medan Branch Branches Lubuk Pakam Denai.
This study aims to determine and analyze the factors that aï¬bct customer satisfaction. Benqits of the research is to provide input to the PLN in order to provide a quality service. The study population was all PT customers. PLN (Persero) Region North Sumatra Medan Branch Branches Lubuk Pakam Denai. Sample of 125 respondents. Data collection techniques with questionnaires and documentation. Techniques of data analysis with factor analysis.
The results and discussion show from the 25 variables obsemed prior to rotation there are 15 variables that have a correlation coejjficient above 0.5 setelahrotasi to 23 variables as the dominant factor affecting customer satisfaction. Of the 23 variables are grouped into eight factors: FACTOR 1 Understanding the customer needs, prompt service, friendliness of employees, Employee Attitude, a safe place of service and a sympathetic attitude. FACTOR 2: a genuine concern, timeliness of service and employee appearance. FACTOR 3: The equipment used and the speed of service, FACTOR 4: Response to complaints and handling problems, FACTOR 5: Caring stajji Presedur application and employee competence, FACTOR 6: I/Villingness to help employees, and recency of Conformity implementation tools, FACTOR 7: Information clear_ and the sense of security during the deal and FACTOR 8: Attention Patience qï¬icers and employees.
Conclusion there are 23 variables as the dominant factor affecting customer satisfaction, namely: understanding customer needs, fast service, friendly staff, the attitude of employees, a safe place of service, a sympathetic attitude, genuine concern, timeliness of service, appearance of employees, equipment used , speed if service, responsiveness to complaints, deal with, caring stafli Presedur application and competence of employees, employee willingness to help, Compliance execution, currency of‘ equipment, clear information, sense of security during the deal, the attention of officers and employees Patience. While suggestions to improve the quality of service that quickly and accurately through training and employee development, disseminating a manual system with computerized equipment online payment of electricity bills to provide greater convenience for customers and establishing mutually beneï¬cia
A PENGARUH PERSEPSI KUALITAS, HARGA, REPUTASI PERUSAHAAN DAN KEPUASAN PELANGGAN TERHADAP KEPUTUSAN PEMBELIAN TIKET PESAWAT SUPER AIR JET: pemasaran
No full text The purpose of this study analyzed the influence of perceptions of quality, price, corporate reputation and customer satisfaction partially and simultaneously to the decision to purchase airline services. Benefits Research, provide empirical evidence on the influence of variables that can influence purchasing decisions from consumers and provide solutions in the form of suggestions on the management of these variables. For the community. provide knowledge to the public especially for those who want to be involved in the business world and related to the business of maintaining the brand and maintain the existence of customers. For education, it gives academic contribution to the importance of managing variables that can influence consumer purchasing decisions through the perception of quality, price, company reputation and customer satisfaction.
Number of sample 96 respondents, data collection method through questioner and documentation, method of data analysis with multiple regression.
Result of regression equation: PKP = 12,034 + .624 PK 0,873H + 0,505RP + .705KP. . meaning that the perception variable of quality, price, reputation of company and customer satisfaction have positive influence to decision of purchasing service of flight. Of the four variables that are more influential on the decision to purchase airline services are price variables and customer satisfaction. The correlation coefficient of perception variable of quality, price, reputation of company and customer satisfaction to decision of purchasing service of aviation have very strong relation with value value r = 0,843. The determinant coefficient of r2 = 0,710629, meaning variable variable of perception of quality, price, company reputation and customer satisfaction can explain 71,06% to decision of purchasing service of flight, while 28,94% influenced by other factors. Based on t test, the value of t count the fourth variable> t table means partially the four independent variables have a significant influence on the decision to purchase airline services. With the F test, the value of F arithmetic (Variable perception of quality, price, company reputation and customer satisfaction)> F table, meaning that simultaneously the variable has a significant influence on the decision to purchase airline services.
Based on the results of research, the company should improve the perception of quality through improving the quality of service and reputation of the company through the improvement of the attributes offered through its products. Customer satisfaction and price become the center of attention from customers, then the management should still be able to maintain it for the sake of the survival of PT. Vina Tour & Travel Medan in the future.
Keywords: Perception Quality, Price, Reputation Company, Customer Satisfaction and Buying decisio
FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUTUSAN MAHASISWA BARU TAHUN AJARAN 2022/2023 PROGRAM STUDI MANAJEMEN FAKULTAS EKONOMI UNIVERSITAS KATOLIK SANTO THOMAS MEDAN
Full text linkThe aim of the research is to analyze the factors that influence the decisions of new students for the 2022/2023 academic year of the lecture management study program at the Faculty of Economics, Catholic University of Santo Thomas Medan. Total sample of 189 respondents, data collection with questionnaires and documentation, method of analysis with factor analysis. The results showed that of the 36 factors that most dominantly influenced the decision of new students T.A 2022/2023 to study at the Catholic University of Economics, Santo Thomas Medan, it turned out that the most dominant were: Factor 1: Compatibility of subjects with a variety of courses, accreditation status, having student dormitory Image, quality of education and reputation. Factor 2 : Opportunity to get a scholarship , Public transportation, Has sports facilities and curriculum. Factor 3: Guaranteed future income, graduate quality and interest. Factor 4: Ease of getting a job, strategic campus location and complete facilities. Factor 5: More affordable tuition fees and expected job suitability. Factor 6: Family encouragement and tuition fees can be paid in stages. Factor 7 : Improving the social status of the family and Improving the economic situation of the family. Factor 8: Lecture time is more flexible and educational staff. Factor 9: Number of teaching staff, parental encouragement and recommendations from schools. Factor 10: Environmental security and the expected work in accordance with the choice of major. Factor 11: Quality of teaching staff and encouragement of friends. Factor 12: Greater job opportunities are accepted and alumni success. Factor 13: Having a commitment to learn, Creating a better future and Alumni recommendations. Researchers who only examined 36 factors, it is hoped that researchers will add further research indicators that are considered to influence prospective students in choosing a college study program. This research can be used as a reference for consideration in improving further research as well as for higher education management. For further research, it is hoped that the researcher will be able to increase the number of respondents who are sampled for potential student candidates
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