1,720,971 research outputs found
RESEARCH AND ANALYSIS OF THE SUPPLY OF LUZNAVA MANOR OF REZEKNE DISTRICT
Get PDFThe author research main criteria which impact tourist decision. Tourism offer can characterize from hospitality management aspect – it’s mean that important role in competition among tourism companies has supply. This article show results of diploma paper where was research offer of Luznava’s Manor (Rezekne district). It’s a new tourism object in this region and for successful development it’s necessary to make clear development strategy. This research focused on discovering existing situation. Because author organize survey among Luznava Mannor visitors to know their reason about Manor, offers etc.questions. The main results show that manager of Luznava Manor must pay attention how visitors receive information, what kind of offers they would like to see etc. Within the results obtained through research analysis the author summarizes views of respondents in regard to formation of a multifunctional offer Luznava manor and evaluates the furthering of the current supply offers towards the market
DEVELOPMENT OF PROFESSIONAL COMPETENCIES OF HOSPITALITY INDUSTRY SPECIALISTS WITHIN THE FRAMEWORK OF ACQUISITION OF EDUCATIONAL MODULE “ORGANIZATION OF HOSPITALITY SERVICES”
Get PDFAccording to the SWOT analysis on the Latvian Tourism Marketing Strategy 2010-2015 carried out by the Tourism Development Agency in 2010, the lack of skilled labour force in tourism and hospitality industry, as well as the low level of professional qualifications are mentioned as one of the potential threats. The aim of the research is to examine and analyse the development of professional competencies of hospitality industry specialists within the framework of completion of the interactive educational module “Organization of Hospitality Services”. The tasks of the research are: to examine the theoretical aspects of formation, application and significance of interactive educational modules; to determine requirements, aim, structure and position of the interactive educational module in the education process. In the paper, the theoretical aspects of formation of interactive educational modules are examined; the content of the interactive educational module “Organization of Hospitality Services”, which is implemented within the framework of the study programme “Hospitality Management”, is offered; requirements, aim, structure and position of interactive educational module in the education process are determined. The opportunities of application of the interactive educational module “Organization of Hospitality Services” are wide enough: it may be applied not only in the training process of hospitality industry specialists, but also in order to raise the qualification level of managers at the intermediate level. A pilot research study concluded that completion of theoretical studies is not sufficient enough in order to acquire professional competencies at the highest level. The authors of the paper suggest acquiring practical skills, which is extremely important. The research methods: the logical and constructive methods, the scientific induction method, synthesis, document analysis, the monographic method, the graphic method
EVALUATION OF LOCAL IDENTITY FOOD IN THE DEVELOPMENT OF GASTRONOMIC TOURISM IN REZEKNE CITY AND COUNTY
Get PDFThe number of tourists increases every year, and it is necessary to improve the quality and quantity of tourism products. The importance of gastronomic tourism in today’s society and the necessity of its development in regions are determined by the market rules and principles. Developing gastronomic tourism in Latgale region will introduce competitive products in the border area of Latvia and will decrease the effect of being a remote part of the country; also, infrastructure will be improved in its counties that would contribute to the development of the region in the future. The aim of this paper: to evaluate local identity food in the development of gastronomic tourism in Rezekne city and county.
RESEARCH AND ANALYSIS OF GASTRONOMIC TOURISM IN LATGALE REGION
Get PDFThe importance of gastronomic tourism in today’s society and the necessity of its development in regions is determined by the market conditions and principles. Developing the gastronomic tourism in the regions of Latvia (especially in Latgale) will introduce competitive products in the border area of Latvia and will decrease the effect of being a remote part of the country, additionally the infrastructure will be improved in the districts that contribute to the development of the region in the future. Including the feeling of delight when enjoying specialties from Latgale, the tourism offer can also contribute greatly to the diversification, originality of tourism offers, thus increasing competitiveness of the elaborated tourism offer
Theoretical Aspects of the Building Professional Competences of the Hospitality Industry Specialists
Get PDFThe theoretical aspects of the concept of the professional competences of future hospitality industry specialists are examined and analysed in the paper. The study is carried out within the framework of development of the doctoral thesis “Interrelation of the professional competence theories and the practice in the hospitality industry”. The components and constituent elements of the professional competences of the hospitality industry specialists are defined in the research; the concepts “professional independence” and “professional mobility” are defined.
RESEARCH INTO CATERING ENTERPRISE SERVICE AND ITS QUALITY ANALYSIS IN REZEKNE
Get PDFA major feature of improved quality of the European hospitality is to satisfy customer needs, increase competition in the hospitality industry and ensure sustainable development of the industry. Quality exists only to the extent that a product or service meets customer needs and expectations. According to the individual elements that make up quality, standards-based strategy must be based on a complete understanding of a customer. Customer satisfaction gained from the stopover destination is not only dependent on the specific service of hospitality experience, but also from other, more general factors, such as hospitality and security, hygienic conditions, healthy climate, customer management. A great number of different stuff in the hotel and catering businesses affect the way customers perceive their destination. They affect his/her satisfaction and customer willingness to repeatedly go back or recommend this place to other potential guests. Destination success in the meaning of client satisfaction is an action that consists of many interconnected components. They reveal the need for strategic and integrated planning of customers’ aim together with the use of different methods to promote integrated quality management (including quality control)
COMPETENCES THAT SHAPE SERVICE QUALITY AT HOSPITALITY ENTERPRISES
No full textThe paper discusses professional key competencies in catering and accommodation, where the level of service depends on the professionalism of personnel. One of the main assessment criteria of professionalism in the hospitality area is acommunicative competence
SUSTAINABLE DEVELOPMENT OF RURAL TOURISM IN LATGALE
Get PDFThe article discusses theoretical aspects of rural tourism and its sustainable development, as well as focuses on rural tourism development issues and the socio-economic situation. The present article critically reviews the development of rural tourism in Europe, the meaning of various national eco-labels in the development of rural tourism, and the tools of sustainable development of Latvia, their nature and the role in the development of .rural tourism. The authors have also explored the range of “environmentally friendly” rural tourism offers in Latgale region and developed a new offer
CLUSTER APPROACH IN THE TOURISM BUSINESS
Get PDFOne of the approaches to development of the tourism industry at the regional level, based of market rules and principles are creation and development of tourism clusters. Clusters span numerous different companies, contribute to more efficient solution of socio–economic problems in the country as a whole, and in certain regions. Clusters centre around different companies, which have not cooperated in the past, to encourage their development. The cluster approach should make radical changes to content of the tourism development policy; it means that there is a need to promote and develop the system of relationships between economic operators and the national authorities rather to support individual companies or industries. Practically it enables creation and implementation of large trans–sectoral and interregional investment and innovation projects
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