1,721,057 research outputs found
ITALIAN VERSION OF THE VICTIM INCIVILITY SCALE: FIRST PSYCHOMETRIC EVALUATIONS IN A SAMPLE OF EMERGENCY WORKERS
No full textAlthough the impact of outsider incivility on customer-contact employees’ well-being has been well-documented, victim incivility toward emergency workers is still understudied. This is partly due to the lack of context-specific incivility instruments. Thus, this study aimed to provide a preliminary Italian version of the Victim Incivility Scale (Sliter & Boyd, 2015). To this end, the factor structure of the Italian scale was checked through exploratory (EFA) and confirmatory (CFA) factor analyses involving 304 firefighters and emergency health workers. The EFA revealed a single-factor structure, which was con-firmed by the CFA. Partial scalar invariance between occupations was found. Victim incivility was pos-itively associated with burnout and psycho-physical malaise and negatively related to job satisfaction. Women and less experienced workers reported greater victim incivility. The Italian version of the Victim Incivility Scale is a context-specific reliable instrument to evaluate emergency workers’ perceptions of victim incivility readily usable by both researchers and practitioners
Lo stress lavoro-correlato presso l’Università degli Studi di Pavia: valutazione oggettiva e soggettiva
No full textPrimo contributo alla validazione italiana della scala CSS (Customer-Related Social Stressors)
No full textThe Mediating Role Of Cross Cultural Adjustment In The Relationship Between Cultural Intelligence And Job Performance. A Research On A Sample Of Expatriate Workers.
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Enhancing expatriates’ assignments success: the relationships between cultural intelligence, cross-cultural adaptation and performance
No full textToday’s increasingly global marketplace is resulting in more organizations sending employees to work outside their home countries as expatriates. Consequently, identifying factors influencing expatriates’ cross-cultural adjustment at work and performance has become an increasingly important issue for both researchers and firms. Drawing on Kim et al. (2008), this study examines the critical elements to expatriate success, which are the relationships between cultural intelligence, cross-cultural adjustment at work, and assignment-specific performance. One-hundred and fifty-one expatriates working within the energy sector, who were mainly located in the Middle East completed questionnaires, investigating: cultural intelligence (Cultural Intelligence Scale), cross-cultural adjustment (Expatriate Adjustment Scale), performance (Expatriate Contextual/Managerial Performance Skills), cultural distance (Kogut and Singh’ index), length of staying in the host country and international work experience. Findings indicated that the four cultural intelligence components were directly and indirectly (through cross-cultural adjustment at work) associated with performance. The positive relationship between motivational cultural intelligence and cross-cultural adjustment at work was stronger when cultural distance was low, when expatriates were at the beginning of a new international assignment, and when they had lower experience. Organizations can greatly benefit from hiring cross-culturally intelligent expatriates for international assignments, providing their employees with pre-departure training programs aimed at increasing cultural intelligence, and giving them organizational resources and logistical help to support them
Enhancing expatriates’ assignments success: the relationships between cultural intelligence, cross-cultural adaptation and performance
No full textToday’s increasingly global marketplace is resulting in more organizations sending employees to work outside their home countries as expatriates. Consequently, identifying factors influencing expatriates’ cross-cultural adjustment at work and performance has become an increasingly important issue for both researchers and firms. Drawing on Kim et al. (2008), this study examines the critical elements to expatriate success, which are the relationships between cultural intelligence, cross-cultural adjustment at work, and assignment-specific performance. One-hundred and fifty-one expatriates working within the energy sector, who were mainly located in the Middle East completed questionnaires, investigating: cultural intelligence (Cultural Intelligence Scale), cross-cultural adjustment (Expatriate Adjustment Scale), performance (Expatriate Contextual/Managerial Performance Skills), cultural distance (Kogut and Singh’ index), length of staying in the host country and international work experience. Findings indicated that the four cultural intelligence components were directly and indirectly (through cross-cultural adjustment at work) associated with performance. The positive relationship between motivational cultural intelligence and cross-cultural adjustment at work was stronger when cultural distance was low, when expatriates were at the beginning of a new international assignment, and when they had lower experience. Organizations can greatly benefit from hiring cross-culturally intelligent expatriates for international assignments, providing their employees with pre-departure training programs aimed at increasing cultural intelligence, and giving them organizational resources and logistical help to support them
Non solo stress e malessere per i soccorritori: le risorse psicologiche come fattore di benessere
No full textThe Influence Of Family And Social Factors On Expatriates’ Performance: The Mediating Effect Of Cross-Cultural Adjustment.
No full textNavigating Uncertainty: the importance of mindfulness for the mental health of volunteer rescuers involved in the Ukrainian humanitarian emergency
No full textVolunteer rescuers provide a crucial support to the population during emergencies. Previous literature demonstrated that the involvement in humanitarian crises, such as the one arising from Russia’s invasion of Ukraine, exposes individuals to emotional and cognitive stressors, leading to detrimental effects on their mental health. Hence, it is of the utmost importance to identify factors that can shield them from developing adverse health-related outcomes. Accordingly, the aim of this study is to investigate whether mindfulness would be related to emotional exhaustion and post-traumatic stress and whether this relationship would be mediated by intolerance of uncertainty. A total of 210 volunteers engaged in the Ukrainian humanitarian crisis completed questionnaires measuring mindfulness, intolerance of uncertainty, emotional exhaustion, and post-traumatic stress. Mediation analyses revealed that mindfulness was negatively related to emotional exhaustion and post-traumatic stress, both directly and indirectly through the mediation of intolerance of uncertainty. By uncovering the protective role of mindfulness, this study makes a valuable contribution to the extant literature on the psychological well-being of volunteers. From a practical standpoint, volunteering associations should provide their volunteers with training, including mindfulness sessions, in addition to offering psychological support services and debriefing sessions following their involvement in emergencies
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