3 research outputs found
Impact of Knowledge Management on Security of Information and its Strategic Outcomes
Full text linkSecurity of Information plays an important role in the progress of any organization. This research finds out that Information Security can be achieved through proper Knowledge Management in organizations especially in Telecommunication Sector. Not only the literature supports the theme of the research but it was also proved by the analysis and results of the respondents responses. Knowledge Management was found to have positive and significant influence over Security of Information. A framework was also developed for studying the relationship among Knowledge Management, Security of Information, Information Governance, Information Risk Management and Safety to Organizational Knowledge; which was tested through correlation and regression. Though the research was carried out in Telecommunication Sector organizations, yet it is equally valuable for and implementable in any other sector
Role of Knowledge Management in Achieving Customer Relationship and its Strategic Outcomes
Full text linkThe aim of this research is to find out the role of Knowledge Management in getting relationship with customers. It investigates the problem to asses the Knowledge Management importance and to ascertain how to ensure good Customer Relationship. A questionnaire survey was conducted in telecommunication sector organizations like Warid, Telenor, Ufone, Zong and PTCL for finding the concept of Knowledge Management among the managers and to determine whether through Knowledge Management, Customer Relationship are achieved or not. The research data was analyzed through SPSS tools. Based on our results some broad recommendations are made achieving Customer Relationship and other important business elements through Knowledge Management
Critical Success Factors for IT Projects in the Telecom Sector
Full text linkThis research is undertaken to address the critical issue of the high failure rate in IT Projects. The study is focused on the IT Projects in the Telecom Sector. The main reasons for the failure of the IT Projects are studied and then the corresponding success factors analyzed. After in depth study and analysis certain Critical Success Factors for the success of IT Projects in the Telecom Sector are proposed. A theoretical framework model has been developed to test the effect of the various variables on the successful completion of IT Projects in the Telecom Industry. The results and findings from the research will greatly benefit the Telecom industry in successfully completing their IT Projects and deploying their IT infrastructure. Keywords: Project Scope (PS), Top Management Support (TMS), Skilled & Competent Project Team (SCPT), Project Manager’s Leadership Qualities (PMLQ) and Information Technology Project Success (ITPS)
