446 research outputs found

    Improvement of the company's sales system by introducing CRM (for example, LLC" ADIS-Auto ")

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    У роботі розглядаються теоретичні аспекти «збуту», «збутової діяльності», «CRM-системи». Проаналізовано динаміку витрат, структуру витрат, показники фінансової стійкості підприємства, техніко-економічні показники діяльності ТОВ «АДІС-Авто», динаміку власних оборотних коштів, показники ефективності необоротного капіталу та проблеми пов’язані із збутовою системою. Запропоновано декілька шляхів удосконалення системи збуту, основним з яких є впровадження CRM-системи. Двома іншими є проведення акцій та розіграшів і тест-драйвів з презентаціями автомобілів.The work deals with the theoretical aspects "Sales", "marketing activities", "CRM-systems". Author analysis the dynamics of expenses, the structure of expenses, indicators of financial sustainability of the enterprise, technical and economic indicators of LLC ADIS-Auto, the dynamics of their working capital, indicators of the efficiency of non-working capital and problems associated with the marketing system. Several ways to improve the sales system are proposed, the main of which is the introduction of the CRM-system. The other two are holding promotions and drawings and test drives with car presentations

    Ranking Factors for Supplier Selection with Application of the Ftopsis Method

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    The first step in starting each production is the choice of suppliers. The choice of suppliers is influenced by many factors that differ depending on whether it is the first relationship with suppliers or it is about establishing partnerships with suppliers. Factors influencing selection are different and depend on business cooperation with suppliers themselves. Unlike other works, this paper applies expert judgment in the rankings of supplier selection factors. Experts include those scientists who published scientific papers on this subject by the prestigious Elsevier publishing house. Experts were assigned a survey questionnaire containing 39 factors for supplier selection to which they gave their opinion on which of these factors is important for establishing new cooperation or establishing partnerships with suppliers. The answers received were processed and the factors were ranked using the fuzzy TOPSIS method. The results showed that various factors are used in this cooperation with suppliers

    Student Feedback as a Guideline for Higher Education Quality Enhancement

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    Increasing competition present in the higher education in B&H has conditioned the trend that institutions need to “fight” for each student via quality development at higher education institutions. This paper deals with means of enhancing quality at eMPIRICA College through continual investigation of students’ satisfaction. For the purpose of this research, we used a quality questionnaire related to quality, satisfaction and loyalty of students. The research was carried out at the start and end of the academic year. This approach ascertained a gap with respect to quality, satisfaction and loyalty of students of eMPIRICA College. Using factor analysis the statements were grouped in 3 quality dimensions. The results of multivariate analysis of variance (MANOVA) showed that there is a significant statistical difference between expected and perceived quality, satisfaction and loyalty on the part of the students. Based on that, a gap between expectations and perceptions was ascertained. The use of t-test revealed that some statements have significant statistical difference in the area of expected and perceived quality, satisfaction and loyalty of students

    Multivariate Money: A statistical analysis of Roman Republican coin hoards with special reference to material from Romania

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    The aim of this thesis is assess the usefulness of the statistical analysis of coin hoards for the examination of aspects of ancient societies including coin use and exchange. Special attention was paid to various aspects of ‘formation processes.’ The thesis was divided into three parts. Part I — Background. This Part initially reviews the history of the project and then goes on to examine the concept of money in the light of anthropological and economic work. A brief discussion of types of exchange (gift, barter, commodity exchange) in societies is offered. The Part is concluded with a review of previous statistical analyses of coin assemblages. Part II—Analysing Hoards A large database of Roman Republican coin hoards was collected for this project. The problems with this type of data, its storage and retrieval are discussed. The database is then analysed in great detail in order to answer a series of numismatic, archaeological and statistical questions. Correspondence analysis was used on twenty-two subsets of the data to reveal patterning in the data-set which is discussed. A new variant of cluster analysis was developed to subdivide the data set whilst minimising the time series element. The results are compared to principal coordinates and detrended correspondence analyses. The analyses reveal aspects of the use and supply of Roman coinage over Europe and show clearly the unique nature of the Romanian data. An attempt is made to estimate the speed of circulation of coin in Italy. It is shown that the nature of coin supply leads to variation between periods which is the result of simple probability and sampling theory, not changes in the speed of circulation of coin as has been suggested by other authors. Simulation studies are used to examine the validity of estimates of coin production and annual coin loss. The results are summarised. The usefulness of the techniques used is discussed. In the light of the formation processes examined, the patterns in coin hoard data are tentatively interpreted. Part III — Romania. It is argued that to attempt a detailed interpretation of the patterns revealed above the material must be seen in its archaeological context. This case study is offered as one such attempt. Romania was chosen for two reasons: 1) the exceptional quantity of hoards found in an area outside Roman control; 2) the unique evidence for the copying of coins. After reviewing various aspects of Romanian archaeology, a detailed analysis of the problem of copies is offered including the results of a large scale archaeometallurgical study conducted under the direction of the author. Estimates of the quantities of coins copied are given. A brief review of the settlement evidence in the counties of Sibiu, Alba and Hunedoara, of special settlement and structure types, and of hoards of silverware is presented. The thesis concludes by discussing the nature of Dacian society and its use of coin in the light of the theoretical discussions in Part I, the evidence for coin supply discussed in Part II and the results of the analyses in Part III in the context of the wider archaeological evidence

    Improvement techniques of an enterprise commercial activity based on the case of LLC «ADIS-Avto»

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    У роботі розглядаються теоретичні аспекти комерційної діяльності підприємства, диверсифікації та факторного аналізу. Проаналізовано динаміку витрат, структуру витрат, показники фінансової стійкості підприємства, техніко-економічні показники діяльності ТОВ «АДІС-Авто», динаміку власних оборотних коштів, динаміку оборотних та необоротних активів підприємства, динаміку та структуру персоналу, показники ефективності необоротного капіталу, фактори, що мають вплив на прибуток підприємства, динаміку прибутку та комерційну діяльності підприємства. Запропоновано два шляхи удосконалення комерційної діяльності підприємства: диверсифікація підприємства та проведення маркетингових заходів.Diploma thesis deals with theoretical aspects of commercial activity of the enterprise, diversification and factor analysis. Author analysis the dynamics of costs, cost structure, indicators of financial stability of the enterprise, technical and economic indicators of ADIS-Auto LLC, dynamics of own working capital, dynamics of current and non-current assets of the enterprise, dynamics and structure of personnel, indicators of non-working capital efficiency, factors impact on the company's profit, profit dynamics and commercial activity of the enterprise. Two ways to improve the commercial activity of the enterprise are proposed: diversification of the enterprise and marketing activities

    PENEGAKAN HUKUMAN MATI TERHADAP PELAKU PEMBUNUHAN BERENCANA DENGAN MUTILASI DALAM PERSFEKTIF HAM: PENEGAKAN HUKUMAN MATI TERHADAP PELAKU PEMBUNUHAN BERENCANA DENGAN MUTILASI DALAM PERSFEKTIF HAM

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    This research aims to find out briefly and simply about the enforcement of the death penalty against perpetrators of murder by mutilation. The research used in this research is: normative legal research. Which essentially means that there has been a gap between das sollen and das sein at the level of norms or legal rules that apply in society. So the law that we aspire to cannot function as it should. From this research we can conclude that enforcement of the death penalty is mandatory and must be enforced and given to perpetrators of murder by mutilation because of the actions they carried out by deliberately killing and mutilating, cutting up part by part of the victim\u27s body..penelitian ini bertujuan untuk mengetahui secara singkat dan sederhana mengenai penegakan hukuman mati terhadap pelaku pembunuhan dengan mutilasi. Penelitian yang di gunakan dalam penelitian ini yaitu: penelitian hukum normatif. Yang pada hakikatnya dapat diartikan bahwa telah terjadinya kesenjangan antara das sollen  dan das sein pada tataran norma atau kaidah hukum yang berlaku di masyarakat. Sehingga hukum yang kita cita-citakan tidak dapat fungsi sebagaimana mestinya. Dari penelitian ini dapat kita simpulkan bahwa Penegakan hukuman mati wajib dan harus diberlakukan serta diberikan kepada Pelaku Pembunhan dengan Mutilasi dikarenakan perbuatan yang dilakukannya dengan sengaja membunuh dan melakukan mutilasi, memotong-motong bagian demi bagian dari tubuh korbanny

    From Education to Technology Commercialization

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    Report published in the Proceedings of the National Conference on "Education and Research in the Information Society", Plovdiv, May, 2016Purpose – to present the state of the art of a technology commercialization and the experience of the authors. Design/methodology/approach – based on a deep literature review, analysis and syntheses and the long experience in education and mentoring of the author the big picture of the technology commercialization is described. Practical implications – the strategy can facilitate stakeholders to formulate and implement a technology commercialization. Originality/value – the value of the paper is in survey and practical presentation of the leading theories and practices.Association for the Development of the Information Society, Institute of Mathematics and Informatics Bulgarian Academy of Sciences, Plovdiv University "Paisii Hilendarski

    Dynamic Determination of Personalized Educational Paths

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    Report published in the Proceedings of the National Conference on "Education and Research in the Information Society", Plovdiv, May, 2014In this paper a software application, which provides personalized and adaptive elearning is presented. The application stores and supports data for each educational plan – examples for its execution (especially the paths for completion of educative goals by various students). A specific educated person is proposed a specific path in order to achieve more effective learning, based on a discovery of a similarity within the data of those who already graduated. The implementation makes use of a developed by the author Graph Database Management System.Association for the Development of the Information Society, Institute of Mathematics and Informatics Bulgarian Academy of Sciences, Plovdiv University "Paisii Hilendarski

    A hybrid framework for assessing Pakistani commercial bank performance using multi-criteria decision-making

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    Abstract Overall bank performance in a particular year or period is important to all banking industry stakeholders, as it indicates their success or failure relative to predetermined targets. Due to conflicting criteria and uncertainties, assessing bank performance is a complicated decision-making problem. The current paper proposes the Fuzzy Level Based Weight Assessment (F-LBWA), the Fuzzy Logarithm Methodology of Additive Weights (F-LMAW), and the Measurement Alternatives and Ranking according to the Compromise Solution (MARCOS) combination as a practical and robust decision-making tool to cope with many complex ambiguities. In the first phase, the suggested hybrid Multi-Criteria Decision-Making (MCDM) approach estimates the weight coefficients of the performance criteria with the aid of a combined version of the F-LBWA and F-LMAW methods. In the second phase, the MARCOS method determines the ranking performance of the decision alternatives. The introduced model is tested and validated on a case study assessing publicly traded bank performance in Pakistan. The findings obtained from the sensitivity analysis revealed that the presented F-LBWA-F-LMAW-MARCOS approach produces consistent solutions and is a reliable and effective procedure in rational decision-making
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