1,721,019 research outputs found

    The role of culture in mobile application adoption amongst diabetes patients in previously disadvantaged communities in the Western Cape

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    Magister Commercii - MComIntroduction: Diabetes mellitus is a global health problem with a high mortality rate. Self-management is an essential part of diabetes management and it includes self-care behaviour tasks such as healthy eating, being active and taking prescribed medication. In the current digital age, the use of technology for self- management of the disease is an important consideration. As a first step towards this, individuals have to first accept and use the technology. However, the literature indicates low levels of technology use amongst diabetic patients in environments with low socio- economic indicators and amongst minority groups. Previous studies suggest that there are many factors that influence technology acceptance such as economic, social and cultural factors. Mobile health (m-health) received recognition in healthcare literature in recent years and are known for delivering effective and efficient interventions to patients with chronic conditions such as diabetes. An investigation into m-health acceptance for diabetes management is vital as it impacts the achievement of development goals, including the United Nations’ SDG 3. This research posits that the culture of patients is a possible reason for the low acceptance and use of technology. Research based on the proliferation of culture as a determinant for diabetes self-management at an individual level is limited, especially in the South African context. The main research question pursued in the study reported in this thesis is How does culture influence m-health acceptance of diabetic patients in disadvantaged communities? Research design and methodology: Using an interpretivist paradigm, a case study research design provided the basis to collect data from 20 diabetes patients in Mitchells Plain and Strandfontein. The theoretical model that was used as a lens for investigation comprised a juxtaposition of Hofstede’s cultural dimensions and Unified- Theory of Acceptance and Use of Technology 2 (UTAUT2). The analysis of the qualitative data was undertaken with Atlas Ti, using a thematic content analysis process. Results: Eight themes emerged from the data and key results of the study indicate that opinions towards medical practitioners, which reflects power distance has a positive impact on users and non-users. Diabetic patients comply with the opinions of their doctors as they fear disagreeing with them. As such, this may result in having a positive influence on a participant’s ability to adopt and use mobile applications. Caregiver influence, which reflects femininity, has a negative influence on users as a result of diabetic patients being responsible for taking care of their family and others are both home carers and providers for their families. This indicates that patients are more concerned with the quality of their life and family than with the adoption mobile applications. Future work: It is recommended that research should be conducted in other areas in the Western Cape, specifically in the Cape flats to see whether the same sorts of results will be achieved in different communities. This could help policymakers and application developers tailor mobile applications for this target population

    Optimising business architecture maturity for enhanced alignment of business and IT

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    Magister Commercii (Information Management) - MCom(IM)There are several inputs from industry observers of the continued plight of aligning Business with IT. Alignment today is regarded by numerous as one of the most important aspects for successful businesses. It is noted that in the world of business the organisation’s vision does not always successfully translate into executable objectives which are suitably supported by IT. This indicates a lack of Business/IT Alignment, and alignment with business models which results in underutilized potential to improve the value of IT to the organization if the organization is agile and adaptive to change. The alignment of an organization's business strategy and operating models with its business architecture will impact positively on Business/IT Alignment. Such an alignment has a downstream effect on the organization in respect of its ability to make sound decisions regarding IT expenditure. However, the result from this study indicates that the prevailing low level of maturity of the business architecture practice, and the lack of effective application of business architecture artefacts during operating model design, are negatively impacting the alignment of Business and IT

    Mobile technology adoption for improved maternal healthcare in Sudan

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    Magister Commercii (Information Management) - MCom(IM)Mobile health applications are becoming increasingly prominent worldwide as it is known for delivering effective interventions in healthcare. Moreover, mobile health technologies are vital in achieving SDG 3 (Good Health and Well-being) by 2030, with targets 3.1 and 3.2 having specific relevance to this study. Target 3.1 seeks to “reduce the global maternal mortality ratio to less than 70 per 100,000 live births”. Target 3.2 seeks to “end preventable deaths of new-borns and children under five years of age, with all countries aiming to reduce neonatal mortality to at least as low as 12 per 1,000 live births and under-5 mortality to at least as low as 25 per 1,000 live births”

    A conceptual framework for the adoption of e-logistics technologies: Towards improved data analytics practice in the Western Cape fishing industry

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    Doctor EducationisE-logistics technologies to enhance supply chain efficiencies and improve data analytics across nations and industries continue to be developed. These provide the capacity and capability to enable timely, accurate and readily accessible data analytics at low cost and greater efficiencies. The abundance of these technologies has not translated to increased e-logistics technology adoption in the local fishing industry. Instead, the industry continues to use, as part of its operations, outdated methods of data collection resulting in frequently inaccurate and incoherent analyses. While quantitative fisheries management has significantly improved, data analytics has remained a challenge. Consequently, there have been numerous calls for the adoption and implementation of e-logistics technologies which would improve data analytics capabilities, complementing quantitative fisheries management interventions

    Organisational readiness for the adoption of smart delivery management systems for last mile delivery

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    Magister Commercii (Information Management) - MCom(IM)Last mile delivery is one of the most expensive and challenging processes within the supply chain for organisations. The last mile delivery component of logistics has also become a very competitive space within the supply chain industry due to the significant rise in e-commerce adoption. Given the advancements in networking and digital solution development, many organisations now have, at their disposal various hardware and software options to improve business processes and associated supply chain efficiencies. However, there is a relatively low level of adoption of smart delivery management systems to date. This study aimed to understand what the readiness factors are that underpin the successful adoption and integration of such systems into the last mile delivery processes

    Evaluating user satisfaction of university administration systems in the South African context

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    Magister Commercii - MComnformation Systems evaluation (ISE) is an area of research that has been conducted in depth across various contexts in relation to all phases of the systems development life cycle. In practice though, ISE is an often-overlooked dimension in the management of technology. Outcomes from carefully planned ISE exercises can potentially add value to an organization especially from a knowledge management context. Data derived from ISE can provide the managers of organizations with insights into users’ knowledge about systems operations and the efficiency thereof

    The role of culture in mobile application adoption amongst diabetes patients in previously disadvantaged communities in the Western Cape

    No full text
    Magister Commercii - MComIntroduction: Diabetes mellitus is a global health problem with a high mortality rate. Self-management is an essential part of diabetes management and it includes self-care behaviour tasks such as healthy eating, being active and taking prescribed medication. In the current digital age, the use of technology for self- management of the disease is an important consideration. As a first step towards this, individuals have to first accept and use the technology. However, the literature indicates low levels of technology use amongst diabetic patients in environments with low socio- economic indicators and amongst minority groups. Previous studies suggest that there are many factors that influence technology acceptance such as economic, social and cultural factors. Mobile health (m-health) received recognition in healthcare literature in recent years and are known for delivering effective and efficient interventions to patients with chronic conditions such as diabetes. An investigation into m-health acceptance for diabetes management is vital as it impacts the achievement of development goals, including the United Nations’ SDG 3. This research posits that the culture of patients is a possible reason for the low acceptance and use of technology. Research based on the proliferation of culture as a determinant for diabetes self-management at an individual level is limited, especially in the South African context. The main research question pursued in the study reported in this thesis is How does culture influence m-health acceptance of diabetic patients in disadvantaged communities? Research design and methodology: Using an interpretivist paradigm, a case study research design provided the basis to collect data from 20 diabetes patients in Mitchells Plain and Strandfontein. The theoretical model that was used as a lens for investigation comprised a juxtaposition of Hofstede’s cultural dimensions and Unified- Theory of Acceptance and Use of Technology 2 (UTAUT2). The analysis of the qualitative data was undertaken with Atlas Ti, using a thematic content analysis process. Results: Eight themes emerged from the data and key results of the study indicate that opinions towards medical practitioners, which reflects power distance has a positive impact on users and non-users. Diabetic patients comply with the opinions of their doctors as they fear disagreeing with them. As such, this may result in having a positive influence on a participant’s ability to adopt and use mobile applications. Caregiver influence, which reflects femininity, has a negative influence on users as a result of diabetic patients being responsible for taking care of their family and others are both home carers and providers for their families. This indicates that patients are more concerned with the quality of their life and family than with the adoption mobile applications. Future work: It is recommended that research should be conducted in other areas in the Western Cape, specifically in the Cape flats to see whether the same sorts of results will be achieved in different communities. This could help policymakers and application developers tailor mobile applications for this target population

    Evaluating user satisfaction of university administration systems in the South African context

    Full text link
    Magister Commercii - MComnformation Systems evaluation (ISE) is an area of research that has been conducted in depth across various contexts in relation to all phases of the systems development life cycle. In practice though, ISE is an often-overlooked dimension in the management of technology. Outcomes from carefully planned ISE exercises can potentially add value to an organization especially from a knowledge management context. Data derived from ISE can provide the managers of organizations with insights into users’ knowledge about systems operations and the efficiency thereof

    A framework for developing citizen-centric e-government applications in developing countries: The design-reality gap in Uganda

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    Philosophiae Doctor - PhDE-government should be at the heart of service delivery in developing countries if the life of citizens, especially the socially and economically marginalised, is to be improved. Often in developing contexts, citizens have been treated as recipients of such interventions, in a top-down approach from central governments, resulting in the non-use of such interventions. A situation of non-use of e-services results in wastage of the public fiscus. The extant literature points to a number of underlying causes of the problem. One such problem is the “Design-Reality Gap.

    A framework for developing citizen-centric e-government applications in developing countries: The design-reality gap in Uganda

    No full text
    Philosophiae Doctor - PhDE-government should be at the heart of service delivery in developing countries if the life of citizens, especially the socially and economically marginalised, is to be improved. Often in developing contexts, citizens have been treated as recipients of such interventions, in a top-down approach from central governments, resulting in the non-use of such interventions. A situation of non-use of e-services results in wastage of the public fiscus. The extant literature points to a number of underlying causes of the problem. One such problem is the “Design-Reality Gap.
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