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End of life: Professional care providers’ narrations
The present research aims to explore the experiences of health professionals dealing with the
end of life. A qualitative study involving 37 health professionals of surgical, medical, intensive
care units, hospice and home services of Northern Italy was conducted using focus groups
to collect data and Grounded Theory to analyse them. A lack of organisation and
communication with the dying persons and their families emerged from the discussion within
the four groups. A difficulty emerged in defining a good death underlying the ethical
dilemmas, which involve places to die, palliative care and end-of-life decision making. Care at
the end of life remains a neglected topic within the health care services with a subsequent
sufferance on the part of the health professionals. It needs to be placed at the centre of
research and health system organisation
Strumenti di ricerca qualitativa nelle organizzazioni sanitarie: docus group, delphi e approccio narrativo
"L’organizzazione e i processi di senso” in Niero M. “L’analisi dei bisogni formativi fra attore sociale e sistema"
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