1,720,998 research outputs found
Knowledge management infrastructure and knowledge sharing: The case of a large fast moving consumer goods distribution centre in the Western Cape
Magister Commercii - MComThe aim of this study is to understand how knowledge is created, shared and used within the fast moving consumer goods distribution centre in the Western Cape (WC). It also aims to understand knowledge sharing between individuals in the organisation. A literature review was conducted, in order to answer the research questions- this covered the background of knowledge management (KM) and KS and its current status with particular reference to SA’s private sector. The study found that technological KM infrastructure, cultural KM infrastructure and organisational KM infrastructure are important enablers of KS. A conceptual model was developed around these concepts. In order to answer the research questions, the study identified a FMCG DC in the WC, where KS is practice
Electronic patient record (EPR) system in South Africa : information, storage, retrieval and share amongst clinicians
Philosophiae Doctor - PhDA phenomenological philosophy underlies this research study which attempts to understand clinicians’ perception and understanding of an electronic patient record (EPR) system currently operational at a hospital in the Western Cape Province in South Africa (SA). Healthcare is a human right, thus patient records contain critical data and mostly paper-based in many SA hospitals. Clinicians are the EPR primary users and their attitude in its use is important for its success. This study explores, identifies and determines clinicians’ cognitive attributes towards EPR with a technology use framework developed. An initial quantitative approach was applied but unsuccessful due to low sample size. A pilot study was then conducted using 11 respondents. Purposive sampling was first initiated then snowball introduced later to improve the sample size qualitatively. Interviews were administered to 15 clinicians and tape recorded. Narrative content analysis was used as the preferred analysis technique because of the advantage of gaining direct information from study participants, unobtrusive and a nonreactive way to study the phenomenon of interest. Research findings tested 12 propositions and found high impact relationships between attitude (ATT) and each listed theme namely: perceived usefulness (PU), perceived ease of use (PEOU), complexity (COM), facilitating condition (FC), use behaviour (USE). Use behaviour had high impact relationships with storage (STO) and retrieval (RET). There were moderate impact relationships between PU and USE; PEOU and PU; RA and ATT; job fit (JF) and ATT; USE and share (SHA). The implication here is that any EPR system to be implemented should be tested using this framework to ascertain its usefulness and fit with a hospital's objectives and users expectations. By so doing, anticipated problems can be mitigated against and resolved before implementation. The study contributes to the information system (IS) body of knowledge through the technology use framework. The framework is for adoption by hospital management and its use by clinicians where EPR is operational. Traditional IS frameworks can be adopted for hospitals about to implement EPR because of the relevance of the "intent to use" theme
The role of management support and shared understanding of 20 keys for continuous improvement: an employee perspective
Magister Commercii - MComThis study aimed to assess employee’s responses with regard to the implementation of a new workplace improvement programme. The purpose of this research was to focus on the understanding that could be gained about employee’s responses to organisational change using qualitative researc
Electronic patient record (EPR) system in South Africa : information, storage, retrieval and share amongst clinicians
Philosophiae Doctor - PhDA phenomenological philosophy underlies this research study which attempts to understand clinicians’ perception and understanding of an electronic patient record (EPR) system currently operational at a hospital in the Western Cape Province in South Africa (SA). Healthcare is a human right, thus patient records contain critical data and mostly paper-based in many SA hospitals. Clinicians are the EPR primary users and their attitude in its use is important for its success. This study explores, identifies and determines clinicians’ cognitive attributes towards EPR with a technology use framework developed. An initial quantitative approach was applied but unsuccessful due to low sample size. A pilot study was then conducted using 11 respondents. Purposive sampling was first initiated then snowball introduced later to improve the sample size qualitatively. Interviews were administered to 15 clinicians and tape recorded. Narrative content analysis was used as the preferred analysis technique because of the advantage of gaining direct information from study participants, unobtrusive and a nonreactive way to study the phenomenon of interest. Research findings tested 12 propositions and found high impact relationships between attitude (ATT) and each listed theme namely: perceived usefulness (PU), perceived ease of use (PEOU), complexity (COM), facilitating condition (FC), use behaviour (USE). Use behaviour had high impact relationships with storage (STO) and retrieval (RET). There were moderate impact relationships between PU and USE; PEOU and PU; RA and ATT; job fit (JF) and ATT; USE and share (SHA). The implication here is that any EPR system to be implemented should be tested using this framework to ascertain its usefulness and fit with a hospital's objectives and users expectations. By so doing, anticipated problems can be mitigated against and resolved before implementation. The study contributes to the information system (IS) body of knowledge through the technology use framework. The framework is for adoption by hospital management and its use by clinicians where EPR is operational. Traditional IS frameworks can be adopted for hospitals about to implement EPR because of the relevance of the "intent to use" theme
Electronic patient record (EPR) system in South Africa : information, storage, retrieval and share amongst clinicians
Philosophiae Doctor - PhDA phenomenological philosophy underlies this research study which attempts to understand clinicians’ perception and understanding of an electronic patient record (EPR) system currently operational at a hospital in the Western Cape Province in South Africa (SA). Healthcare is a human right, thus patient records contain critical data and mostly paper-based in many SA hospitals. Clinicians are the EPR primary users and their attitude in its use is important for its success. This study explores, identifies and determines clinicians’ cognitive attributes towards EPR with a technology use framework developed. An initial quantitative approach was applied but unsuccessful due to low sample size. A pilot study was then conducted using 11 respondents. Purposive sampling was first initiated then snowball introduced later to improve the sample size qualitatively. Interviews were administered to 15 clinicians and tape recorded. Narrative content analysis was used as the preferred analysis technique because of the advantage of gaining direct information from study participants, unobtrusive and a nonreactive way to study the phenomenon of interest. Research findings tested 12 propositions and found high impact relationships between attitude (ATT) and each listed theme namely: perceived usefulness (PU), perceived ease of use (PEOU), complexity (COM), facilitating condition (FC), use behaviour (USE). Use behaviour had high impact relationships with storage (STO) and retrieval (RET). There were moderate impact relationships between PU and USE; PEOU and PU; RA and ATT; job fit (JF) and ATT; USE and share (SHA). The implication here is that any EPR system to be implemented should be tested using this framework to ascertain its usefulness and fit with a hospital's objectives and users expectations. By so doing, anticipated problems can be mitigated against and resolved before implementation. The study contributes to the information system (IS) body of knowledge through the technology use framework. The framework is for adoption by hospital management and its use by clinicians where EPR is operational. Traditional IS frameworks can be adopted for hospitals about to implement EPR because of the relevance of the "intent to use" theme
The role of information, communication and technology in promoting gender equality in the workplace: a study of a University in the Western Cape
Thesis (MTech (Business and Information Administration))--Cape Peninsula University of Technology, 2019Various efforts have been made to address the issue of gender equality at the workplace. It can be noted that even though equal opportunities between men and women may exist, the discrimination of women is still immanent in the workplace for example gender bias, unequal opportunities and underrepresentation. Previous research has failed to give a clear picture on the impact of information, communication, and technologies on gender gaps. It is mostly generalised.
This study evaluates the role of Information Communication Technologies (ICTs) in promoting gender equality in the workplace. The research explores different theoretical perspectives namely Gender Glass Ceiling, Equity Theory, Technology Acceptance Model, Gender Inequality and Discrimination, Critical Information Systems Theory and the Feminist Theory. The study used a qualitative research method and a case study design in order to fulfil the study’s objectives and aim. It was carried out at a selected higher education institution in South Africa. Purposive sampling was used and 19 research participants were interviewed both men and women. The data that was collected was transcribed, coded using open coding, analysed and interpreted using thematic analysis to make sense of the findings. Ethical codes of conduct such as truthfulness, confidentiality, anonymity, beneficence and data protection were employed due to the sensitive nature of the study.
Results show that ICTs play a vital role in promoting gender equality. ICTs enable employees to become educated, skilled and knowledgeable becoming aware of their rights and fair practices in the workplace. ICTs also enhance both men and women empowerment in independency, decision making and self-actualisation. Fundamental recommendations are given by the researcher regarding ICTs and the promotion of gender equality in the workplace to enhance organisational performance. Organisations need to view ICTs as an integral part of business and enhance its use to promote gender equality
The e ect of mobile BI on organisational managerial decision-making
Magister Commercii (Information Management) - MCom(IM)Managerial decision-making has always involved the use of numerous distinct information resources. Modern managerial decision-making processes require a wealth of information that is enhanced and transformed into knowledge in order to take effective action. Mobility in business is increasingly exercising influence on core business processes of organisations. The shift to wireless technologies coupled with the rapid growth of mobile devices in business has led to a new era in business computing. Mobile Business Intelligence (Mobile BI) is a system that has been conceived to assist, accelerate and to enhance the managerial decision-making processes. This thesis focuses on the e ect of Mobile BI on managerial decision-making. This thesis was able to answer the research question and to meet the research objectives through an extensive study of literature on the two most important spheres of influence i.e Business Intelligence and Managerial decision-making. Moreover, the objectives were met through the implementation of practical empirical research. The latter was carried
out through a survey research design using questionnaire method of data collection.
This research produced an number of ndings. The results indicated that Mobile BI
played an important influencing role in the way managers make decisions. This study
found that Mobile BI improved the quality of decisions made by managers used it for
decision support subsequently improving performance of the organisation. Overall, four
factors were found to be the predictors of Mobile BI for managerial decision making in
organisations: Perceived Ease of Use of Mobile BI, Attitudes towards Use of Mobile BI,
Perceived Value of Mobile BI with Behavioural Intention to Use of Mobile BI emerging
as the most important predictors of Managerial Organisational decision-making
The e ect of mobile BI on organisational managerial decision-making
Magister Commercii (Information Management) - MCom(IM)Managerial decision-making has always involved the use of numerous distinct information resources. Modern managerial decision-making processes require a wealth of information that is enhanced and transformed into knowledge in order to take effective action. Mobility in business is increasingly exercising influence on core business processes of organisations. The shift to wireless technologies coupled with the rapid growth of mobile devices in business has led to a new era in business computing. Mobile Business Intelligence (Mobile BI) is a system that has been conceived to assist, accelerate and to enhance the managerial decision-making processes. This thesis focuses on the e ect of Mobile BI on managerial decision-making. This thesis was able to answer the research question and to meet the research objectives through an extensive study of literature on the two most important spheres of influence i.e Business Intelligence and Managerial decision-making. Moreover, the objectives were met through the implementation of practical empirical research. The latter was carried
out through a survey research design using questionnaire method of data collection.
This research produced an number of ndings. The results indicated that Mobile BI
played an important influencing role in the way managers make decisions. This study
found that Mobile BI improved the quality of decisions made by managers used it for
decision support subsequently improving performance of the organisation. Overall, four
factors were found to be the predictors of Mobile BI for managerial decision making in
organisations: Perceived Ease of Use of Mobile BI, Attitudes towards Use of Mobile BI,
Perceived Value of Mobile BI with Behavioural Intention to Use of Mobile BI emerging
as the most important predictors of Managerial Organisational decision-making
The use of computers among secondary school educators in the Western Cape Central Metropole
Philosophiae Doctor - PhDThe use of computers in the classroom could allow both educators and learners to achieve new capabilities. There are underlying factors, however, that are obstructing the adoption rate of computer use for instructional purposes in schools. The study focused on these problems with a view to determining which critical success factors promote a higher adoption rate of computer usage in education. This study derived its theoretical framework from various technology adoption and educational models Methodology: The nature of the study required a . Furthermore, it investigated ways in which computer technology could enhance learning. mixed methods approach to be employed, making use of both quantitative and qualitative data. Two questionnaires, one for the educators and one for the principals of the schools were hand-delivered to 60 secondary schools. Exploratory factor analysis and various internal consistency measures were used to assess and analyse the data.Conclusion: Educationists and policy-makers must include all principals and educators when technological innovations are introduced into schools. All these role-players need to be cognisant of the implications if innovations are not appropriately implemented. Including the use of computers in educator training programs is important so that pre-service educators can see the benefits of using the computer in their own teaching.South Afric
Educator's pedagogy influencing the effective use of computers for teaching purposes in classrooms: Lessons learned from secondary schools in South Africa
The use of computers in the classroom could allow both educators and learners to achieve new
capabilities. There are underlying factors, however, that are obstructing the adoption rate of computer
use for instructional purposes in schools. This research focused on these problems with a view to
determining which critical success factors promote a higher adoption rate of computer usage in
education. To investigate the secondary school educator's perceptions of the use of computers for
teaching purposes and to analyse the effect of these strategies on their teaching pedagogies in the
present environment. The nature of the study required a mixed methods approach to be employed,
making use of both quantitative and qualitative data. Two questionnaires, one for the educators and
one for the principals of the schools were hand-delivered to 60 secondary schools. Exploratory factor
analysis and various internal consistency measures were used to assess and analyse the data. The
analyses of the data indicated that educator pedagogies were the highest predictors on the use of
computers in the classroom. Although the quantitative analyses for educator support, training and
attitude were the lowest predictors on the use of computers, the qualitative analysis, nevertheless,
found sufficient support for it. Educationists and policy-makers must include all principals and
educators when technological innovations are introduced into schools. All these role-players need to
be cognisant of the implications if innovations are not appropriately implemented. Including the use of
computers in educator training programs is important so that pre-service educators can see the
benefits of using the computer in their own teaching. Educator pedagogy, theories and beliefs and
access to computers were the highest predictors of using computers, hence a model was developed.
The model aims to strengthen the educators' initiatives to increase the likelihood that would result in
enhanced teaching and learning when using computers
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