1,720,998 research outputs found
CERN Ideasquare Journal of Experimental Innovation
No full textCIJ is a research journal that publishes the results of empirical research on the practice of strategic technology and innovation management. CIJ is a multi-disciplinary, open on-line journal devoted to the latest research and theory development in in-situ innovation experimentation, strategic innovation management, knowledge exchange and management, and innovation policy issues in science, technology, innovation, and business. The intent of CIJ is to be intellectually challenging, providing evidence-based results that guide decision-making in managing innovations
Methodology Development
No full textWe developed the BE(A)ST approach by following a three-phase methodology that intertwines academic research and problem solving. We have iteratively developed and tested the evolving prototypes of Personalized Career Development (PCD) courses in six different international and local programs. First, we designed the BE(A)ST approach (identificationof tools, course structure, and course format). Second, we identified the students’ profiles with student-centered ethnographic research and obtained the BE(A)ST profile matrix, which maps four profiles of students across student career proactivity and student career decidedness, as well as developed and validated a self-assessment questionnaire for student profile identification. Third, we designed the PCD course, matching tools and profiles with a workshop co-designed with experts, and validated the solution in a five day international school with 20 students
Stage-Gate Hybridization Beyond Agile: Conceptual Review, Synthesis, and Research Agenda
Full text linkThis paper addresses the complex implementation of Stage-Gate hybrid models in new product development (NPD) processes. The existing literature provides fragmented insights into the implementation of hybrid models and this systematic literature review offers a more holistic understanding of the Stage-Gate hybridization phenomenon. Our findings (i) reveal three iterative methodologies (Agile, Design Thinking, and Lean Startup) that are integrated into the Stage-Gate process in either a nested or handed-over hybridization form; (ii) identify the stages of the NPD process that are best suited for the integration of these methodologies; (iii) show and describe three types of hybrid models (Agile/Stage-Gate, Design Thinking/Stage-Gate, and Design Thinking and Lean Startup/Stage-Gate); (iv) identify four aggregated dimensions (project type, market, technology, and learning gap) that R&D managers should consider when deciding to activate a hybrid model for a specific project. This study contributes to innovation and project management research by advancing the Stage-Gate hybridization phenomenon’s conceptualization beyond the Agile/Stage-Gate model, addressing the calls for contingency studies in the domain of hybrid models, providing managerial guidance on the activation of these models, and identifying future research directions. The study is supplemented by a description of how and when four manufacturers have successfully employed hybrid models
Tools and techniques
No full textTh is chapter is a catalog presenting the selected tools (all presented in Table 4.1 in Chapter 4), involving an in-depth look at all the tools that a PCD course introduces to students. The tools are ordered alphabetically and presented according to stage (Self-Refl ection, Professional Identity Defi nition, Career Scenarios Exploration, Career Prototyping and Testing). Each tool description is organized around four points: 1) short description; 2) benefi ts for students (what the student gains with a successful application of the tool); 3) usage scenario (how to run the activity from a teacher’s perspective and how to execute it from a student’s perspective); and 4) practical instructions (suggestions for a better implementation of the tool gleaned from the authors’ experience with various tests)
The Interplay between Prototyping and Identity Processes: a Field Study of a Healthcare Team
No full textWhile prototypes are recognized as fundamental boundary objects in that they can favor coordination in multidisciplinary teams, we know little about how team members interpret and interact with different types of prototypes and the implications for knowledge integration. In order to address this gap, we adopted an identity-based perspective and conducted a field study of a multidisciplinary team in an emergency department, composed of doctors, nurses, technicians, and designers, in charge of redesigning the layout of the unit developing four prototypes. Our grounded model shows how team and subgroups identities impact on how prototypes are discussed, defined, and tested. In particular, subgroup identities played a major role in the definition of prototypes characterized by high levels of tangibility, validity, and fidelity, by engendering more conflict and dissent. However, a team identity based on values of innovation and experimentation lead the multidisciplinary team first to discuss openly about possible alternatives and then to converge on a solution that integrated their diverse knowledge. Our analysis contributes to the literature on boundary objects by unraveling how the interpretation of the characteristics of a prototype interacts with team and subgroups identities and offers theoretical and practical implications for designers working in knowledge intensive teams
Tech to Organization. Assessing and designing technology adoption with design thinking
Full text linkThis article explores how design thinking can be tailored to address projects that focus on assessing the value of technology adoption within an organization and designing an appropriate application. We studied seven innovation projects conducted within a European Design Factory. We identified common patterns that define an adapted design thinking process called "Tech to Organization" to address such technology-driven project effectively. Results show how classic design thinking tools are adapted in such a process (e.g., technology abilities, technology problem-framing, technolgoy proof of value) and how the phases and milestones of the process chang
Designing the Future, Engineering Reality: Prototyping in the Emergency Department
Full text linkThis case study covers the implementation of a live prototype aimed at addressing the issue of overcrowding at the emergency department (ED) of the Santa Maria Nuova Hospital (ASMN) in Reggio Emilia (Italy). It was facilitated by a team of service designers and management engineers from the University of Modena and Reggio Emilia (UNIMORE), and a working group of 15 professionals composed of doctors, nurses and auxiliaries. The live prototype involved the 150+ staff of the emergency department and over 3,750 patients over a period of 34 days. The end result of the service was a smoother patient flow that reduced waiting time by 38%, and had a patient satisfaction rating of 94% increased staff-patient communication. The service also carried negative effects on how doctor’s viewed their professional identity, and caused stress due to uncontrollable noise limits
Service design principles for organizational well-being: Improving the employee experience through design thinking
No full textThe aim of this paper is to link Service Design to organizational well-being and propose a set of design principles that can be adopted by both designers and managers responsible for the design of organizational services that aim at improving employees' well-being. Through a qualitative study, we conducted a cross-context analysis of well-being initiatives developed in three companies operating in different industries. By applying a science-based design perspective approach, we were able to derive a set of seven design principles. We highlight the importance of including these principles in the process of designing services in organizational contexts using Design Thinking, in particular services oriented to employees’ well-being, as well as considering their application in broader contexts in which services may play a crucial role
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