3 research outputs found
An analysis of strategic universal accessibility implementation in Zimbabwe’s hotel sector
While the topical areas of hospitality service provision have been systematically investigated for the general travelling public, universal accessibility to include people with disabilities has been widely ignored. This descriptive study, attempts to provide some insights into this phenomenon. An analysis of strategic universal accessibility implementation in Zimbabwe’ hotel sector was done. Self administered questionnaires and personal interviews were used to gather data from the research subjects. This article investigated how 3-5 star hotels in Harare are faring in terms of ensuring that their tourism product and services are universally accessible. The choice of hotels was based on stratified sampling technique, and simple random sampling was applied to hotels in the same strata which regarded all the graded hotels as advanced enough to respond to the global phenomenon of universal access. The choice of key stakeholders was based on purposive sampling technique as there are only limited numbers of primary data sources who are knowledgeable on universal accessibility issues. The study was approached from a pragmatism research philosophy as the research questions were both qualitative and quantitative in nature. A total of 31 hotel managers, 181 employees, and 3 key informants in the hotel sector participated in the study. Descriptive frequencies and inductive thematic data analysis were selected as the data analysis techniques for quantitative and qualitative data respectively. The research findings point to a glaring picture which calls for government intervention and business mind shift by hotel operators
The revised Approved Instructional Resources score: An improved quality evaluation tool for online educational resources
BACKGROUND: Free Open‐Access Medical education (FOAM) use among residents continues to rise. However, it often lacks quality assurance processes and residents receive little guidance on quality assessment. The Academic Life in Emergency Medicine Approved Instructional Resources tool (AAT) was created for FOAM appraisal by and for expert educators and has demonstrated validity in this context. It has yet to be evaluated in other populations. OBJECTIVES: We assessed the AAT’s usability in a diverse population of practicing emergency medicine (EM) physicians, residents, and medical students; solicited feedback; and developed a revised tool. METHODS: As part of the Medical Education Translational Resources: Impact and Quality (METRIQ) study, we recruited medical students, EM residents, and EM attendings to evaluate five FOAM posts with the AAT and provide quantitative and qualitative feedback via an online survey. Two independent analysts performed a qualitative thematic analysis with discrepancies resolved through discussion and negotiated consensus. This analysis informed development of an initial revised AAT, which was then further refined after pilot testing among the author group. The final tool was reassessed for reliability. RESULTS: Of 330 recruited international participants, 309 completed all ratings. The Best Evidence in Emergency Medicine (BEEM) score was the component most frequently reported as difficult to use. Several themes emerged from the qualitative analysis: for ease of use—understandable, logically structured, concise, and aligned with educational value. Limitations include deviation from questionnaire best practices, validity concerns, and challenges assessing evidence‐based medicine. Themes supporting its use include evaluative utility and usability. The author group pilot tested the initial revised AAT, revealing a total score average measure intraclass correlation coefficient (ICC) of moderate reliability (ICC = 0.68, 95% confidence interval [CI] = 0 to 0.962). The final AAT’s average measure ICC was 0.88 (95% CI = 0.77 to 0.95). CONCLUSIONS: We developed the final revised AAT from usability feedback. The new score has significantly increased usability, but will need to be reassessed for reliability in a broad population
The revised Approved Instructional Resources score: An improved quality evaluation tool for online educational resources.
BACKGROUND: Free Open-Access Medical education (FOAM) use among residents continues to rise. However, it often lacks quality assurance processes and residents receive little guidance on quality assessment. The Academic Life in Emergency Medicine Approved Instructional Resources tool (AAT) was created for FOAM appraisal by and for expert educators and has demonstrated validity in this context. It has yet to be evaluated in other populations.
OBJECTIVES: We assessed the AAT\u27s usability in a diverse population of practicing emergency medicine (EM) physicians, residents, and medical students; solicited feedback; and developed a revised tool.
METHODS: As part of the Medical Education Translational Resources: Impact and Quality (METRIQ) study, we recruited medical students, EM residents, and EM attendings to evaluate five FOAM posts with the AAT and provide quantitative and qualitative feedback via an online survey. Two independent analysts performed a qualitative thematic analysis with discrepancies resolved through discussion and negotiated consensus. This analysis informed development of an initial revised AAT, which was then further refined after pilot testing among the author group. The final tool was reassessed for reliability.
RESULTS: Of 330 recruited international participants, 309 completed all ratings. The Best Evidence in Emergency Medicine (BEEM) score was the component most frequently reported as difficult to use. Several themes emerged from the qualitative analysis: for ease of use-understandable, logically structured, concise, and aligned with educational value. Limitations include deviation from questionnaire best practices, validity concerns, and challenges assessing evidence-based medicine. Themes supporting its use include evaluative utility and usability. The author group pilot tested the initial revised AAT, revealing a total score average measure intraclass correlation coefficient (ICC) of moderate reliability (ICC = 0.68, 95% confidence interval [CI] = 0 to 0.962). The final AAT\u27s average measure ICC was 0.88 (95% CI = 0.77 to 0.95).
CONCLUSIONS: We developed the final revised AAT from usability feedback. The new score has significantly increased usability, but will need to be reassessed for reliability in a broad population
