1,722,080 research outputs found

    Managing Sustainability. Perspectives From Retailing and Services

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    Companies and policy makers are prioritizing environmental, social, and governance goals as part of their strategies. Academic research has started to focus on these issues, but many important matters require deeper investigation and reflection, especially in specific sectors. This book focuses on the sustainability issues within the retailing and services sectors. Starting the discussion around research-knowledge on CSR, the authors discuss the strategic aspects of managing sustainability in retailing and service companies and offer recommendations to effectively manage the marketing levers for sustainability. Readers will benefit from an in-depth analysis of the social responsibility practices of major retailers and their strategies. The authors also take an inside view of CSR by studying the angles of employee perception and job satisfaction, financial performance, and the more recent impact of COVID-19. Using this approach, they highlight the system of relationships existing between stakeholder-related concepts and organizational factors and how they affect sustainability strategy

    The Evolution of the Sustainability Mindset in Retailing and Service Management

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    The topic of sustainability is getting increasing importance around the globe since the 1987 Brundtland Report, by the World Commission on Environment and Development, introduced the concept of sustainable development. The need for organizations to answer the call to sustainability has prompted academics to take up the topic to support them, providing interpretations and management models. However, many relevant questions about sustainability remain unanswered, especially with reference to the retail and services companies. Producing a service offer and being the interface between production and consumption, they can influence pro-sustainability behaviors both upstream and downstream, making a major contribution to sustainability dissemination and achievement. This chapter deals with the evolution of the sustainability mindset in retailing and service management through a literature review using SCIMAT. The bibliographic research process led to the identification of 363 papers in the period 2006–2022. While there were few scientific contributions until 2015, it is from that date—the year in which the 2030 Agenda was launched—that the interest of researchers has grown exponentially. The analysis revealed four clusters of themes on sustainability topic: the themes of utmost importance which are well-developed by scholars, the niche or marginal themes, the emerging or declining themes, and, finally, the relevant but still underdeveloped themes. The authors of this book have focused their attention on the latter to provide a structural guide to sustainability in the service industry, with an eye to specific emerging service sectors

    Design in dialogo

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    L'attività di Elio Martinelli e l'attenzione al design nel contesto lucchese degli anni Sessanta/Settanta

    Prefazione

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    prefazione al volume "La riforma dello sport: contributi di diritto ed economia dello sport" a cura di G. Martinelli e M. Rogolin

    Building long-term supplier-retailer relationships in the jewellery sector: antecedents of customer loyalty

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    Purpose of the paper: The paper aims at exploring the antecedents of customer loyalty in supplier-retailer relationships, with the final goal to identify the contribution of technical and relational factors. Methodology: The research consisted in administering a structured questionnaire to a sample of retail customers of a well-known Italian manufacturing company operating in the jewellery sector. Data was processed applying a hierarchical multiple regression. Results: Findings confirm the importance of building trustworthy relationships with retailers in order to maintain and enhance a good long-term relationship with them. Dependence resulted as a crucial factor in determining retailer customer loyalty. Research limitation: The paper focuses on a sole company and sector (Jewellery). No control variables and moderating factors were considered. Next studies should apply the proposed model to other companies and sectors. Practical implications: Given both the costs and risks associated with mismanaging a potentially valuable and loyal business partnership, deeper insights into the factors affecting a long-term supplier-retailer relationship is quite useful both for managers and business practitioners. Originality of the paper: The building of a long-term oriented supplier-retailer relationship results to be less investigated in comparison with the higher attention given to the supplier-customer relationship by the industrial management literature. Moreover, research on supplier-retailer relationships tends to concentrate on the grocery sector, stressing the role of power rather than the impact of relational constructs on the relationship. This work aims at filling in these gaps in a barely investigated sector as the jewellery one

    Marca del Distributore. Premium Private Label, tipicità e fedeltà.

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    L’opera studia il tema della marca del distributore con particolare riferimento allo sviluppo e all'affermazione delle premium private labels (PPL), per comprendere il legame di fedeltà che il consumatore instaura con questi brand e la loro capacità di fidelizzare al retailer. Il contesto di studio è quello della distribuzione commerciale al dettaglio di largo e generale consumo, cosiddetta di tipo grocery. Nello specifico, si vuole comprendere l’influenza di alcune determinanti dell’intenzione di acquistare questa tipologia di prodotti in ottica di fidelizzazione all'insegna e, in particolare, il ruolo svolto dal marchio collettivo DOP e IGP. La PPL genera fedeltà all'insegna? Qual è il ruolo svolto dai prodotti tipici (DOP/IGP) nell’offerta di PPL? Il lavoro risponde a queste domande, verificando l’impatto di alcune determinanti dell’acquisto di PPL: qualità percepita della PPL, garanzia data dai marchi collettivi DOP/IGP, attenzione alle etichette, grado di conformismo dell’acquirente, essendo la tradizione e ricerca di tipicità di tendenza nel settore alimentare.Gli obiettivi enunciati sono perseguiti proponendo un modello teorico sottoposto a verifica tramite modelli di equazioni strutturali (SEM) sulla base di dati raccolti tramite lo svolgimento di una survey impostata sulla somministrazione di un questionario strutturato ad un campione di acquirenti di PPL. le implicazioni teoriche e manageriale sono sviluppate nella parte conclusiva della monografia

    Structural response of FRP-to-concrete joints under cyclic actions: Fracture mechanics and fatigue analysis

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    Fiber-Reinforced Polymers (FRPs) are getting more and more common in structural strengthening of Reinforced Concrete (RC) members, also in seismic areas. However, the current knowledge about their mechanical behaviour and interaction with the existing materials is based on the big deal of research carried out in the last twenty years with almost exclusive reference to the case of monotonic loads. Therefore, in the last years both experimental tests and theoretical studies have been presented in the scientific literature for scrutinising the response under cyclic actions of FRP strips glued to concrete. Based on a model recently proposed by the Authors, this paper aims at unveiling the relationship between fracture-mechanics-related parameters and the resulting fatigue response of FRP-to-concrete adhesive joints. Moreover, it shows the influence of physical quantities and mechanical properties on the resulting fatigue curves

    Entrepreneurs’ resilience to natural disasters: a survey in the retail sector

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    Purpose of the paper: The paper is aimed at studying entrepreneurs’ resilience to natural disasters by verifying the impact of some of the main determinants of the resilience capacity of small retailers who were affected by the 2012 Emilia earthquake. Methodology: The research consisted in administering a structured questionnaire to a sample of small retailers who were affected by the earthquake. Data was processed applying a hierarchical multiple regression. Findings: Findings show that all the investigated constructs exerted a significant and positive effect on the resilience capacity of small retailers. The greatest impact is exerted by market orientation and individual resilience. Control variables like gender, age and education, apart from the possession of a graduate degree, did not exert any effect. Research limits: The paper consists in a preliminary study that is explorative in nature. Future studies should consider additional organizational resilience antecedents such as different configurations of retailers’ resources and competences. Practical implications: A deeper knowledge on organizational resilience antecedents could enable small retailers to better evaluate their investments and understand with which kind of abilities/competences they should be equipped in order to face natural disasters. Managerial implications are complemented by public policy recommendations. Originality of the paper: In the management literature, the study of entrepreneurs’ resilience to natural disasters in small firms, and retailing in particular, is limited. Empirical research is also lacking, apart from a small number of qualitative studies. Our paper aims at filling these gaps by reporting the preliminary findings of a quantitative survey

    NEUROM: a ROM based RNS digital neuron

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    In this work, a fast digital device is defined, which is customized to implement an artificial neuron. Its high computational speed is obtained by mapping data from floating point to integer residue representation, and by computing neuron functions through residue arithmetic operations, with the use of table look-up techniques. Specifically, the logic design of a residue neuron is described and complexity figures of area occupancy and time consumption of the proposed device are derived. The approach was applied to the logic design of a residue neuron with 12 inputs and with a Residue Number System defined in such a way as to attain an accuracy better than or equal to the accuracy of a 20-bit floating point system. The proposed design (NEUROM) exploits the RNS carry independence property to speed up computations, in addition it is very suitable for using look-up tables. The response time of our device is about 8xTACC, where TACC is the ROM access time. With a value of TACC close to the 10 ns allowed by the current ROM technology, the proposed neuron responds within 80 ns, NEUROM is therefore the neuron device proposed in the literature which allows for maximum throughput. Moreover, when a pipeline mode of operation is adopted, the pipeline delay can assume a value as low as about 14 ns. In the case study considered, the total amount of ROM is about 5.55 Mbits. Thus, using current technology, it is possible to integrate several residue neurons into a single VLSI chip, thereby enhancing chip throughput. The paper also discusses how this amount of memory could be reduced, at the expense of the response time

    Numerical simulation of the cyclic response of FRP strips glued to concrete

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    This paper aims at investigating the cyclic response of FRP strips glued to concrete subjected low-cycle fatigue actions, such as those induced by earthquake events. The study starts from a theoretical model capable to simulate the mechanical response of the aforementioned FRP-To-concrete joints. The model is formulated within the general theoretical framework of fracture mechanics under the assumption that debonding occurs as a pure mode II cracking process throughout a zero-Thickness interface between the FRP strip and the concrete substrate. Under the conceptual standpoint, the model proceeds as an incremental analysis and the debonding phenomenon is simulated as a propagating fracture whose local residual stress is described by the decreasing branch of the bond-slip law. Isotropic softening behavior is assumed in the local response of the interface under cyclic loads. A further extension of the interface model is also proposed for taking into account rate-dependent effects by following a classical overstress viscoplastic approach available in the literature. The mechanical response of FRP strips glued to concrete and subjected to cyclic actions is firstly investigated by considering different values of the relevant structural parameters and various cyclic loading protocols characterized by average force levels and load amplitudes. Then, the numerical examples consider the visco-plastic behavior of fiber-reinforced polymer sheets glued on concrete substrates under different strain rates by comparing experimental data against the proposed numerical simulations
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