7,626 research outputs found
Portrait of Hattie Martin
A portrait of Hattie Martin, a Pacific University student in the 1870s.Hattie Martin, Student in seventies -- JW
Vascular endothelial growth factor restores delayed tumor progression in tumors depleted of macrophages
Genetic depletion of macrophages in Polyoma Middle T oncoprotein (PyMT)-induced mammary tumors in mice delayed the angiogenic switch and the progression to malignancy. To determine whether vascular endothelial growth factor A (VEGF-A) produced by tumor-associated macrophages regulated the onset of the angiogenic switch, a genetic approach was used to restore expression of VEGF-A into tumors at the benign stages. This stimulated formation of a high-density vessel network and in macrophage-depleted mice, was followed by accelerated tumor progression. The expression of VEGF-A led to a massive infiltration into the tumor of leukocytes that were mostly macrophages. This study suggests that macrophage-produced VEGF regulates malignant progression through stimulating tumor angiogenesis, leukocytic infiltration and tumor cell invasion
Fidelidad del cliente del Hotel JW Marriott el Convento Cusco -2020
El presente trabajo de investigación se titula “La fidelidad del cliente del hotel JW Marriott El
Convento Cusco-2020”. Teniendo en cuenta que la fidelidad del cliente es un tema que en la
hotelería es uno de los principales intereses y lo vienen desarrollando la mayoría de las cadenas
hoteleras más renombradas, como es Marriott Hotels y específicamente el hotel JW Marriott El
Convento Cusco. En el cual encontramos un problema del cual tratamos en la presente
investigación, la cual se basa en que: si el cliente no pasa satisfactoriamente las fases de
fidelización, no llega a fidelizarse completamente, ello se debe a que existen ciertos aspectos que
impiden una fidelización, es decir que pueden resquebrajar la fidelidad del cliente, por ejemplo los
inconvenientes que puede tener el cliente, ya sea previo al servicio (desde la reserva del servicio
por medio de Online Travel Agency o por otro medio), la entrega o disfrute del servicio (la estadía)
y el post servicio (después del check out del hotel). Por ello, la presente investigación tiene como
objetivo principal describir la fidelidad del cliente del hotel JW Marriott El Convento Cusco-2020.
Como también, los objetivos específicos que describen la fidelidad del cliente en cada una de las
fases de fidelización. La metodología manejada para la elaboración de la presente tesis fue de tipo
cuantitativo, el nivel es descriptivo no experimental.
Se obtuvo datos del autor (Oliver R. , 1999) sobre las fases de la fidelidad del cliente, que son
fidelidad cognitiva, fidelidad afectiva, fidelidad conativa y fidelidad de acción; las cuales se
utilizaron como dimensiones de la variable, describiendo cada una de ellas. Para describir la
fidelidad del cliente del hotel JW Marriott El Convento Cusco-2020 se realizó encuestas vía web
dada la coyuntura actual, con una muestra no probabilística de 102 personas que fueron los clientes
que voluntariamente respondieron el cuestionario.
Según los resultados obtenidos de las encuestas realizadas, se determinó que la fidelidad del cliente
del hotel JW Marriott El Convento Cusco-2020 es muy buena, al igual que sus cuatro fases de
fidelidad del cliente. Debido a que el hotel cumple con todas las expectativas que tiene el cliente y
al final genera una recompra por parte del cliente hacia el hotel JW Marriott El Convento Cusco,
dado por el cumplimiento de las cuatro fases de fidelización del cliente por lo siguiente: El cliente
es inicialmente fiel en un sentido cognitivo basado en la información y creencia que tiene el cliente,
después de las experiencias satisfactorias se genera un sentimiento de compromiso hacia el hotel
siendo fiel afectivamente, para así por medio de intenciones de comportamientos positivos por parte de asociados del hotel siendo fiel conativa, y finalmente el hotel al cumplir con todas las
expectativas del cliente y superar todos los obstáculos posibles se produce un control de la acción
que viene a ser la fidelidad de acción donde se produce la recompra del servicio del hotel JW
Marriott El Convento Cusco y retener al cliente.
Se pudo concluir que, el hotel JW Marriott El Convento Cusco es muy bueno fidelizando a sus
clientes y puede ser mejor incluso, si se siguen las propuestas planteadas. En la investigación, se
ha logrado describir cómo retener a los clientes y generar un compromiso profundo de recompra
del servicio JW Marriott El Convento Cusco por medio de las fases de fidelización.This research is titled “The costumer loyalty of the JW Marriott El Convento Cusco hotel-2020”.
We know that the loyalty in costumers is one of the most important issues for the hospitality
industry and it is been developed by most of the renowned hotel chains in the World, such as
Marriott Hotels and specifically the JW Marriott El Convento Cusco hotel. We found a problem
wich is based on the fact that: if the costumer doesn´t satisfactorily obtain the four loyalty phases,
the client will not become completely loyal to the hotel. This because there are some aspects that
don´t allow the loyalty, for example the pre service (from the reservation of the service through the
Online Travel agency or other method of reservation), the service (the stay) and the post service
(after the check out of the hotel). The main objective of this research is to describe the customer
loyalty of the JW Marriott El Convento Cusco hotel-2020. As well as, the especific objectives, that
describes the customer loyalty in each of the loyalty phases. The methodology used to prepare this
research was quantitative, and the level is descriptive, not experimental.
The data was obtained from the author (Oliver R. , 1999) that explained about the phases of
customer loyalty, which are Cognitive Loyalty, Afective loyalty, Conative loyalty and Action
loyalty; which were used as dimensions, describing each one of them. In order to describe the
costumer loyalty of the JW Marriott El Convento Cusco hotel-2020, we make the surveys via web
because of the current situation, with a non probability sample of 102 people who were the
costumers who voluntarily answered the questionnaire.
The costumer loyalty of the JW Marriott El Convento Cusco hotel -2020 was determined to be very
good, and also the phases of the customer loyalty as well. All that because the hotel meets all the
expectations that the customer has and in the end generates a repurchase by the customer from the
JW Marriott El Convento Cusco hotel, all that with the four phases of the loyalty of the client, and
we can detail that: The cliente initially gets the cognitive loyalty based in the information and
believes that the client has; after the satisfactory experiences, a feeling of commitment to the hotel
is generated, that is the afective loyalty; and for this reason through the intentions of positive
behaviors of the associates of the hotel, that is the conative loyalty; and finally when the hotel
meets all the expectations of the clients and overcoming all the possible obstacles, there is a control
of the action that comes to be the action loyalty, and the repurchase of the service of the JW Marriott
El Convento Cusco hotel occurs and retain more clients. In conclusion, the hotel JW Marriott El Convento Cusco is very good building customers loyalty
and can be better if the proposals proposed are followed. In the research, it has been possible to
describe how to retain customers and generate a deep commitment to repurchase the service of the
JW Marriott El Convento Cusco hotel through the loyalty phases
1938-39 First Year RDA
Photocopy of mounted photo with names; Acc 2009/0243.Back - PN Ingoldby, J Rudall, HM Martin, WO Nottage, JA Searson, RM Butterfield, LW Pym; middle - KE Pryor, EJ Snook, DH Morgan, JW Goldney, WT Farmer, WT Dean, WW Mallen, SG Williams; front - JI Wilkinson, RM Feuerheerdt, Mr JW Goulter, Dr AH Callaghan, NP Brookman, AT Hanisch, AH Waters
Applying Multiple-Case Study for Theory Development: Exploring an Interpretive Approach in Information Systems
A Family Affair in the Evolution of Absolutism: Cultural Anxiety, Political Debate and the Nature of Monarchy in Seventeenth-Century France and Britain
Intercollegiate Rifle & Tennis Teams 1938
Mounted black and white photo, with names.Back: JG Rudall, WO Graham, JW Reddin, C Slee, SC Williams; front: JI Wilkinson, JL Hutton, TWC Angove, Mr BC Philp (Manager), WH Jones, HM Martin
The impact of neutralizer-free ignition of a radio frequency ion thruster on the lifetime of the ion optics system
In the initial stage of a radio frequency ion thruster (RIT) ignition, an influx of electrons is required from an external source into the discharge chamber and ionization of the neutral gas propellant. A neutralizer-free method for Townsend breakdown discharge ignition based on Paschen's law was developed in this study. The feasibility of the ignition method was confirmed by performing thousands of ignition experiments. Metallic Molybdenum (Mo), pyrolytic graphite (PG) and Zr41.2Ti13.8Cu12.5Ni10Be22.2 alloy acceleration grids were prepared, and ignition-induced damage on the grids was investigated. A field-emission scanning electron microscope was used to inspect surface damage on the grids after multiple ignitions and to analyze the influence of the ignition method on the lifetime of the ion optical system. Grid materials for space missions that require multiple RIT ignitions (10(3)) should be high-strength blocks that are resistant to sputtering corrosion and high temperature.</p
Role of BMP3 in progression of gastric carcinoma in Chinese people
Author contributions: Chen XR designed the study and wrote the manuscript; Wang JW performed the majority of experiments; Li X and Wang JW provided the vital reagents and analytical tools and were also involved in editing the manuscript; Zhang H and Ye ZY coordinated and provided the collection of all human materials in addition to financial support for this work
A differentiated model for tertiary education: past ideas, contemporary policy and future possibilities
Using history as a policy tool, this report looks back at the binary system as well as its demise with the Dawkins reforms of the late 1980s to uncover the lessons learned.
Summary:
Australia’s education system has undergone many changes over the past 50 years — and it will continue to do so as governments change. The first major reform over this period was the introduction of a binary policy of higher education, which was subsequently replaced by a unified system with the Dawkins reforms. Today, potential changes to the system include the deregulation of student fees and the widening of government-supported university places to cover provision by private providers. The latter would open up the delivery of tertiary education — taken here to mean diploma and above — to traditional vocational education and training (VET) providers to an increased extent.
To enrich the current discussion on changes to tertiary education policy, the author has used history as a policy tool for uncovering trends, explaining institutional cultures and preventing the re-application of ideas already tested. While this particular report is contextualised through a rereading of the Martin Report (the report of the Committee on the Future of Tertiary Education in Australia, published in 1964—65), a companion piece What next for tertiary education? Some preliminary sketches (Beddie 2014) makes a number of somewhat radical suggestions for future directions to tertiary education, with the aim of stimulating discussion in this area
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