1,720,993 research outputs found
Managing across Public-Private Partnerships: A Review of Implementation in China and Australia
Full text linkPublic-private partnership is about governance in the contemporary public service and public interest in public administration with the participation of private sector in the market economy in establishing strategic partnerships in responsible economic management of public services. This article provides an overview of the implementation of public-private partnerships and how these evidences have been managed across China (including Hong Kong SAR) and Australia. It also depicts the key challenges of managing them in both countries given their different stages of maturity in implementation framework of regulation and evaluation
Influence of Intellectual Capital Dimensions on Knowledge Process Capability and Organizational Performance
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From Expectation and Participation to Satisfaction: The Moderating Role of Perceived Government Responsiveness in Digital Government
No full textThis study examines the mechanisms shaping citizen satisfaction in the context of digital government, taking Guangdong Province’s highly centralized “Yue Sheng Shi” platform as a case study. Building on the American Customer Satisfaction Index (ACSI) framework, a structural model was tested with survey data from 647 respondents and variance-based structural equation modeling. The results indicate that digital service expectations and citizen participation both enhance perceptions of service quality, with participation showing the stronger influence. Higher perceived service quality leads to greater citizen satisfaction, while government responsiveness strengthens this relationship. These research findings enrich the theoretical understanding of how satisfaction with e-government services is formed and extend the application of the ACSI framework to the Chinese digital governance context, while offering practical implications for governments on managing expectations, promoting citizen participation, and enhancing responsiveness in building citizen-centered digital platforms
Measuring and enhancing organisational creative climate, knowledge sharing, and innovative work behavior in startups development
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HUMAN RESOURCE MANAGEMENT BEST PRACTICES AND FIRM PERFORMANCE: A UNIVERSALISTIC PERSPECTIVE APPROACH
Full text linkThe universalistic perspective of human resource management practices perceives that a set of
practices can achieve competitive advantage and firm performance. This study sought to investigate
the relationship between best human resource practices and firm performance. A descriptive survey
research design was used to gather primary data using self-administered questionnaire. The study
population (n=312) was comprised of non-executives, executives, managers, and top management
from seven major insurance firms at headquarters in the Klang Valley, Malaysia. The study found that
performance appraisal, internal communication, SHRM alignment in the organization, and career
planning were the human resource management best practices
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