1,720,968 research outputs found

    Verslo modelių komplementarumas atvykstamajame turizme.

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    Scientific problems are solved in the dissertation associated with the business models of complementarity and its determining factors. Objective is formulated in the thesis - to establish complementarity of business models and its determinants in incoming tourism. In order to achieve the objective, four research problems were analysed and aimed at: defining the construct of the business models complementarity; theoretically substantiate traits and characteristics of the business model complementarity and the factors that determine it in the incoming tourism, by preparing the conceptual model; substantiate methodology for the research of the business model complementarity and the factors that determine it in the incoming tourism; empirically identify and evaluate traits and characteristics of the business model complementarity and the factors that determine it in the Klaipeda city incoming tourism. The dissertation is comprised of three sections. The first section of the dissertation is devoted to reveal the concept of the business model and complementarity of the business models, providing a theoretical concept, structure and typology of justification, which helps to develop a conceptual model. The second section of the dissertation is devoted to prepare the research methodology of the complementarity of business models and its determining factors in the incoming tourism. The third section is devoted to present results of the research. Based on the findings, conclusions and recommendations are provided. The results of the research were obtained by using qualitative research methodological approach where complementarity of business models is regarded as an intrinsic Interpretative phenomenological single case study with multiple units of analysis in the same context. Tour operator and its partners are considered as case study units of analysis: a hotel, a restaurant, a carrier, a guide

    Adaptation of social tourism as a branch of alternative tourism in Europe

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    Remiantis moksline literatūra, statistiniais duomenimis bei įstatyminiais dokumentais, straipsnyje analizuojama socialinio turizmo, kaip alternatyvios turizmo formos, adaptacija Europoje ir Lietuvoje. Atskleidžiama socialinio turizmo samprata, apibrėžimo kriterijai, vertinimo aspektai, analizuojamas socialinio turizmo valdymas: dalyviai, sąlygos ir principai. Ypatingas dėmesys skiriamas socialinio turizmo indėlio vertinimui, kuriant nacionalines pajamas ir vystant regioninę plėtrą, socialinio turizmo situacijos analizei bei jo ateities plėtros tendencijoms Europoje ir Lietuvoje. Reikšminiai žodžiai: Alternatyvus turizmas; Darnus turizmas; Dimensija; Regioninė plėtra; Socialinis turizmas; Alternative tourism; Dimension; Regional development; Social tourism; Stable touris

    Strengthening of workers' loyalty in small business enterprises

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    Į lojalumą galima žvelgti kultūrologiniu, vadybiniu, filosofiniu ir psichologiniu aspektais. Vadybiniu aspektu lojalumas suprantamas kaip nuoširdus įsitraukimas, siekiant organizacijos tikslų ir vykdant patikėtas užduotis. Lojalumas gali pasireikšti įvairiomis formomis; skiriamos ne tik lojalumo formos, bet ir lojalumo lygiai. Visiems priimtinų lojalumo skatinimo priemonių nėra: jų poveikį darbuotojams lemia nustatyta įmonės vidaus tvarka, darbuotojų tarpusavio santykiai, jų asmeninės savybės, poreikiai, darbo pobūdis, materialinė padėtis. Vadovas į lojalumą turi žvelgti psichologiniu, kultūrologiniu, vadybiniu aspektais, tik tada bus sudarytas visas požiūrių spektras. Lojalumas, kaip siektinas rezultatas, nėra pastovi būsena, o kintantis reiškinys. Darbuotojų lojalumas suprantamas kaip siektinas rezultatas - motyvavimo, skatinimo ir ugdymo priemonių ir būdų visuma. Būdus ir priemones, kurios taikomos smulkaus verslo įmonėse, stiprinant darbuotojų lojalumą galima skirstyti į dvi grupes: materialinės ir nematerialinės. Darbuotojų lojalumas gali būti traktuojamas kaip konkrečios veiklos modelis ir įgyvendinamas remiantis tam tikrais principais: sistemiškumo, visuotinumo, veiksmingumo, adekvatumo ir kompleksiškumo. Pagrindinės problemos, su kuriomis susiduriama smulkaus verslo įmonėse, stiprinant darbuotojų lojalumą: vadovai labiau susitelkia ties pelno siekimu nei ties nuolatiniu pavaldinių motyvavimu; įmonės augimo procesas, kurio metu buvusios skatinimo priemonės po truputį nyksta, o vadovams nepavyksta jų pakeisti kitomis pripažinimo formomis; sunkiai taikomi arba išvis netaikomi kelių lojalumo stiprinimo priemonių deriniai ir kt. Reikšminiai žodžiai: Lojalumas; Lojalus darbuotojas; Motyvacija; Lojalumo lygiai; Lojalumo modeliai.; Loyalty; Loyal worker; Motivation; Loyalty levels; Loyalty models.; Lojalumo modeliai; Loyalty modelsConcept of workers' loyalty is named and analyzed in the article from cultural, management, philosophic and psychological points of view. Possible forms of display of workers' loyalty are examined, and loyalty levels and models are discussed. Necessity, use and reasons of education of loyalty for small business enterprises are explained from different aspects. Scientific literature and received data of performed applied research on workers' loyalty in Lithuania, which is compared with data of research performed in other countries, are reviewed. Data of performed qualitative research on perception of how important is to strengthen workers' loyalty, on methods and means of strengthenin

    Business models - their semantic form and structure.

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    The concept of business model is the most frequently considered and discussed in different modern scientific and business publications. Business model has been perceived and analyzed as a modern method of competition among business enterprises. The scientists and practicians agree on the common issue, that business model, in general meaning, is logic that enterprise follows creating and presenting value for a consumer and at this moment profit has been made. That is a way how enterprises may commercialize new ideas. Despite wide-ranging discussion, there is no common definition of the concept of business model (George and Bock, 2011). Analysis of various concepts shows that there is no established definition; their semantic explanation and analysis of models structure reveals peculiarity of complexity. [...]

    Factors affecting innovation performance in hotel services

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    Remiantis užsienio moksline literatūra ir atliktais moksliniais tyrimais, straipsnyje teoriniu ir praktiniu aspektu analizuojamas paslaugų naujovių taikymas viešbučių versle. Atskleidžiama naujovių samprata, analizuojami faktoriai, lemiantys naujovių taikymą paslaugų sektoriuje. Ypatingas dėmesys skiriamas sėkmingų paslaugų naujovių taikymo grandinės viešbučiuose ir nepriklausomai veikiančiuose viešbučiuose analizei. Reikšminiai žodžiai: Grandinės viešbučiai ir nepriklausomai veikiantys viešbučiai; Naujas paslaugos plėtojimas; Naujas paslaugos plėtojimas (NPP); Naujas produkto vystymas (NPV); Naujas produkto vystymas, grandinės viešbučiai; Naujovė; Nepriklausomai veikiantys viešbučiai; Chain and independent hotels; Chain hotels; Independent hotels; Innovation; New product development; New product development (NPD); New service development (NSD); New service envelopmentOn the grounds of scientific literature and research, this article analyses new product development in hotel business from both theoretical and practical aspect. It reveals the contemporary concept of innovation, analyse of factors, effecting innovation performance in services sector. The special advertence indicative to analyses successful development of new product in chain and independent hotels

    Business model complementarity in incoming tourism.

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    Scientific problems are solved in the dissertation associated with the business models of complementarity and its determining factors. Objective is formulated in the thesis - to establish complementarity of business models and its determinants in incoming tourism. In order to achieve the objective, four research problems were analysed and aimed at: defining the construct of the business models complementarity; theoretically substantiate traits and characteristics of the business model complementarity and the factors that determine it in the incoming tourism, by preparing the conceptual model; substantiate methodology for the research of the business model complementarity and the factors that determine it in the incoming tourism; empirically identify and evaluate traits and characteristics of the business model complementarity and the factors that determine it in the Klaipeda city incoming tourism. The dissertation is comprised of three sections. The first section of the dissertation is devoted to reveal the concept of the business model and complementarity of the business models, providing a theoretical concept, structure and typology of justification, which helps to develop a conceptual model. The second section of the dissertation is devoted to prepare the research methodology of the complementarity of business models and its determining factors in the incoming tourism. The third section is devoted to present results of the research. Based on the findings, conclusions and recommendations are provided. The results of the research were obtained by using qualitative research methodological approach where complementarity of business models is regarded as an intrinsic Interpretative phenomenological single case study with multiple units of analysis in the same context. Tour operator and its partners are considered as case study units of analysis: a hotel, a restaurant, a carrier, a guide

    BUSINESS MODEL COMPLEMENTARITY AND THE FACTORS THAT DETERMINE IT IN TOURISM BUSINESS FORMATIONS: THE THEORETICAL ASPECT

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    In order to reveal the complementarity of business models, the factors that determine it in incoming tourism, and to prepare the conceptual model, the following discussion questions should be answered (the research problem is formulated by presenting questions in theoretical context): what is a business model and its structure?; what is business model complementarity?; what traits and identification characteristics are characteristic of it?; what factors determine business model complementarity in incoming tourism? The aim of the research – theoretically substantiate the traits and characteristics of business model complementarity and the factors that determine it in incoming tourism by preparing a conceptual model. Research methods: systematic analysis of scientific literature, comparative analysis. The key results of the research: the concepts and structures of a business model, complementarity and business model complementarity are defined by systematising conceptual insights, interorganizational relations and complementarity; according to the systemic point of view that explains the result of the interaction between an incoming tourism company business model and its structural elements, the conceptual model of business model complementarity and the factors that determine it in incoming tourism, are presented

    Expression of tourists' behaviour in choosing services in the context of sustainable development

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    Straipsnyje analizuojama darnaus turizmo ir darnaus vartojimo sąvokos, jų sąsajos su vartotojų (turistų) elgsenos elementais bei veiksniais, lemiančiais turistų elgseną. Tyrimo tikslas - išanalizuoti turistų elgseną renkantis paslaugas darnaus vystymosi kontekste, kuriam pasiekti išsikelti keturi teorinio ir praktinio pobūdžio uždaviniai. Tyrimas atliktas pasitelkus kokybinio ir kiekybinio tyrimo metodologinę prieigą. Empirinėje straipsnio dalyje pateikiama turizmo agentūrų atstovų nuomonės apie darnų vystymąsi ir darnaus vartojimo elgseną apžvalga bei turistų darnaus vartojimo elgsenos aspektai. Straipsnio pabaigoje pateikiamos išvados ir rekomendacijos turizmo paslaugų vartotojams ir teikėjams dėl darnaus vartojimo elgsenos propagavimo. Teorinės medžiagos analizė parodė, jog darnaus turizmo tikslas yra išlaikyti pusiausvyrą tarp turisto ir jį supančios aplinkos, racionaliai naudojant aplinkos išteklius, išlaikant socialinį ir kultūrinį vietovės autentiškumą bei vietos bendruomenės gerovę. Turizme, darnaus vartojimo elgsenos esmę nusako tokie siekiai kaip: išteklių naudojimo mažinimas, aplinkos taršos mažinimas, atsinaujinančių išteklių naudojimo skatinimas, vietinės bendruomenės palaikymas ir kt. Atlikus empirinį tyrimą išryškėjo svarbiausi darnaus vartojimo elgsenos aspektai, respondentams svarbu, jog būtų mažinamas pramonės išmetamų teršalų kiekis, norint stabdyti pasaulio klimato kaitą, bei nepažeisti ir neniokoti kultūrinių / kultūros paveldo objektų turizmo paslaugų teikimo ir vartojimo metu. Daugumos respondentų išreikšta nuomone, darnaus turizmo produkto pasirinkimas, padeda / padėtų tausoti mus supančią aplinką ir žmogų. Pagrindiniai žodžiai: darnus vartojimas, darnus turizmas, darnus vystymasis.The relevance of the research. Irresponsible attitude towards the planet and activities on it led society to global problems: water, air, soil pollution; greenhouse effect; loss of biological diversity; depletion of (non-renewable) natural resources. The most obvious negative impact of tourism was and is on the natural and cultural environment, and on the objects and individuals in it (Lancaster, 2021). The negative impact on the environment occurs due to the insufficiently responsible attitude of the tourism service provider and the consumer (including the tourist) towards consumption habits. Considering the above-mentioned current issues, the authors of this research aimed to determine the attitude of Lithuanian residents who choose trips abroad and the representatives of tourism companies offering those trips to the sustainable development of tourism, sustainable consumption behaviour and habits. The problem of the research. The research tried to find answers to the following problematic questions: what is the approach of tourism companies to the creation of sustainable tourism products and their offer to consumers?; what is the behaviour and habits of Lithuanian tourists when choosing trips abroad in the context of sustainable development?; what factors influence tourists to choose sustainable tourism services, including trips abroad? The object of the research is the interpretation of tourists' behaviour when choosing services in the context of sustainable development. The aim of the research is to analyse the behaviour of tourists when choosing services in the context of sustainable development. The objectives of the research: 1. To analyse the concept of sustainable development in the tourism business. 2. To theoretically examine the factors determining sustainable consumption behaviour. 3. Determine the attitude of tourism service providers towards sustainable development and sustainable consumption behaviour. 4. To study the behaviour and habits of Lithuanian tourists when choosing trips abroad in the context of sustainable development. Research collection and data analysis methods. Analysis of scientific literature, qualitative and quantitative research. Research data were processed and displayed using SPSS and Microsoft Excel programs. The results of the research. The authors present the following research conclusions: 1. Sustainable development is defined as meeting the needs of the present society without posing a threat to meeting the same needs of future generations. Sustainable development is characterized by specific principles: environmental protection, balanced economic growth, social welfare. The goal of sustainable tourism is to maintain a balance between the tourist and the surrounding environment, rationally using environmental resources, maintaining the social and cultural authenticity of the area and the well-being of the local community. 2. Sustainable consumption behaviour in tourism is related to a certain behaviour of a person/tourist, which is characterized by altruism, justice, frugality, and pro-ecology. In tourism, the essence of sustainable consumption behaviour is defined by such aspirations as: reducing the use of resources, reducing environmental pollution, promoting the use of renewable resources, supporting the local community, etc. Sustainable consumption behaviour is influenced by two groups of factors: external and internal. The group of extrinsic factors includes contextual, structural, and social factors, while intrinsic factors are related to the user's personality. Certain researchers in tourism refer to the above-mentioned factors as push and pull factors. Both pull and push factors also influence the decision to consume or not consume a sustainable tourism product. 3. The attitude of travel agencies towards sustainable tourism and services is positive, but, to date, there is no greater supply of sustainable tourism services to customers on the market, and the demand itself is also passive. Travel agencies contribute weakly to the sustainable development of tourism, they only encourage tourists to be interested in and look for environmentally friendly tourism products: to visit historical objects, observe nature or something else. According to the representatives of travel agencies, sustainable tourism is still a new concept in the tourism business, and it is difficult to follow the principles of sustainable tourism, because customers are looking for a price-quality ratio, comfort, etc. It also became clear that the implementation of the concept of sustainable development in the travel business depends to a large extent on advertising, pricing, education (external factors), which influence or could in the future influence consumer decision-making more. 4. After surveying tourists, it was found that women react more sensitively to environmental problems and support sustainable development in tourism more than men. Aspects of sustainable development are important for all age groups, not only in tourism, but also in social life. Persons with higher education show a greater desire to preserve the natural, cultural, and social environment. The size of the price of sustainable tourism services, regardless of the received monthly income, affects all respondents when choosing tourism services. The research revealed the most important aspects of sustainable consumption behaviour, it is important for the respondents to reduce the amount of industrial emissions to stop global climate change, and not to damage or destroy cultural/cultural heritage objects during the provision and consumption of tourism services. [...

    Business model innovations: typologies and dimensions in management theory.

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    The article presents the analysis of business model definition and its construct; different levels of business model are highlighted, and furthermore, the analysis of business model research spheres is presented. The introduction section reveals the problem of the research where the essence is to explain the following: What are the main spheres of business model research?, What business phenomenon may be explained using business model?, What are the basic types and components of the e-business model?, What is business model innovation and what is its typology?, What are stages and essential activity of the process of business model innovation? The research object is business model and its innovation, the main aim is to reveal theoretical typologies and dimensions of business model innovation through the context of business management: 1) reviewing current business model research spheres, to define main approaches to the construct of business model; 2) to reveal dimensions of business model innovation in the different spheres of research; 3) to present and discuss the basic typologies of business model innovation; 4) to describe the main stages of business model innovation implementation. Appropriate research methods that are used for revealing the topic of the article are presented. [...]

    STRATEGIC ALLIANCES – THEIR DEFINITION AND FORMATION

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    The article presents analysis of the definition of strategic alliances, the analysis of alliance and the research of a strategic alliance concept; furthermore, it focuses on the contingent hierarchy of alliances. The motives of strategic alliances formation, their categories, groups and benefit for business have been revealed in this article. Special attention is paid to the process of strategic alliance formation and the analysis of factors that influence the formation of strategic alliances and management success. Finally, the types of strategic alliances analyzed in the scientific literature are reflected and the theoretical insights of alliance formation, acquired through systemic analysis, are also presented in this study
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