1,721,185 research outputs found

    Consumer sales law in Hong Kong

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    This chapter outlines how consumers can enforce their legal rights, and how the compliance with consumer law and enforcement are handled by various public agencies in Hong Kong. Hong Kong has long been known as a shopping paradise. The retail sector is one of the major service sectors in Hong Kong in terms of transaction volumes and persons engaged. Incorporated under the Consumer Council Ordinance, the Consumer Council handles complaints from consumers and mediates between traders and consumers where there is a dispute. The Consumer Council administers the Consumer Council Legal Action Fund. The Financial Dispute Resolution Centre provides consumers with an alternative avenue which is independent and affordable for resolving monetary disputes with the financial institution by way of 'mediation first and arbitration next'. In April 2016, a fitness centre chain, California Fitness, was named and sanctioned by the Consumer Council for deploying intimidating and misleading sales practices to pressure consumers into purchasing membership and high-priced private lessons

    Preventing Consumer Credit Over-Commitment and Irresponsible Lending in Australia

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    Arts, Education & Law Group, School of LawNo Full Tex

    Handbook of Research on International Consumer Law

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    Consumer law and policy has emerged in the last half-century as a major policy concern for all nations. This Handbook of original contributions provides an international and comparative analysis of central issues in consumer law and policy in developed and developing economies. The Handbook encompasses questions of both social policy and effective business regulation. Many of the issues are common to all countries and are becoming increasingly globalised due to the growth in international trade and technological developments such as the Internet. The authors provide a broad coverage of both substantive topics and institutional questions concerning optimal approaches to enforcement and the role of class actions in consumer policy. It also includes comparative insights into the influential EU and US models of consumer law and relates consumer law to contemporary trends in human rights law. Written by a carefully selected group of international experts, this text represents an authoritative resource for understanding contemporary and future developments in consumer law. This Handbook will provide students, researchers and policymakers with an insight to the main policy debates in each context and provide models of legal regulation to assist in the evaluation of laws and the development of consumer law and policy
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