220 research outputs found
The impact of socially responsible human resource management on the organizational citizenship behavior of employees in universities in Ho Chi Minh City
No full textThis study aims to examine the influence of socially responsible human resource management on employees’ organizational citizenship behavior in universities in Ho Chi Minh City, using both qualitative and quantitative research methodologies. The official quantitative research was conducted with a substantial sample size (n = 422) comprising staff members and lecturers at institutions in Ho Chi Minh City, encompassing all relevant content, scope, and subjects. The gathered data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) to evaluate the measurement and structural models and to test the proposed hypotheses. The study’s findings demonstrate that socially responsible human resource management, involving three factors such as legal compliance, employee orientation, and organizational support, has a positive impact on organizational citizenship behavior among personnel in Ho Chi Minh City universities using the mediator element of organizational identification. This research uses two theoretical frameworks: social identity theory, which explains how employees’ alignment with organizational values influences OCB, and social exchange theory, which emphasizes the reciprocal relationship between employees and organizations and motivates OCB through perceived benefits. This study’s findings can benefit state management of education and training in general and higher education in particular by offering ideas to improve human resource management in universities, thereby creating favorable conditions for the development of Vietnam’s education sector
Conducting an online synchronous interview: Implications for online assessment
No full textThis paper highlights key points and practicalities regarding using online interviews using a recently completed undergraduate thesis as a case study. This case entitles “The consumers’ perceptions towards green products in food and beverages sector in Ho Chi Minh City.” Online interviewing using Google Meet has become one of the most common data collection methods in Vietnam as it is reasonably easy to use, provides almost all the required functionalities for online research, and is free of charge. Inspired by the experiences and practices from the case study, this paper is intended for use in online research methods and provides implications for application in online assessment
The emerging legal framework for private sector development in Viet Nam's transitional economy
No full textA major objective of Viet Nam's transition to a market economy has been to reactivate the private sector in a mixed economy. Several new laws have been introduced in the past five years to implement this policy and to create an enabling environment for the private sector. The author reviews some of the more important laws and regulations that affect Viet Nam's private sector activities, including laws on real property, intellectual property, companies, domestic investment, foreign investment, bankruptcy, contracts, and dispute resolution. Anti-monopoly law has not yet been introduced in Viet Nam. The issue of competition is addressed in the context of trade law, the relative roles of the state and private sector, and restrictions in company law. These areas all establish the foundation of a legal framework for a market economy. The author concludes that Viet Nam's legal framework, like China's, is still influenced by ideology, which causes problems in such areas as private ownership of real property and with such fundamental legal concepts as"due process of law."It is noted that the private sector is constrained by the lack of an independent judiciary, the absence of private land ownership, other uncertainties in property law that limit the develpoment of financial markets, and the inherent bias of the system in favor of the state sector (and collective ownership). Also noted is a law-abiding attitude, equally important to development has been slow to develop. The author goes on to point out that the foreign investment process is too complicated, and its company law too restrictive. A first priority should be to strreamline regulations, as well as liberalize trade policy and increase efforts in privatization of state enterprises. In this respect the author notes that export processing zones may be a useful interim instrument to attract foreign investment but should be phased out over time. More important in the long term is a good investment climate resting on a strong legal foundation.Legal Products,Environmental Economics&Policies,Banks&Banking Reform,Municipal Housing and Land,Municipal Financial Management,Environmental Economics&Policies,Banks&Banking Reform,Municipal Housing and Land,Legal Products,Municipal Financial Management
Transformative education as an orientation for sustainable development of higher education in Vietnam: An exploratory study
No full textTransformative education is recognized as a relevant theory for educational development in many countries. Scholars have noted that transformative education can help learners to become more critical, responsible, and autonomous. However, there is no such empirical evidence available in Vietnam to date. There is also a gap between theoretical construct and practical application of transformative education in Vietnam. This study aims to explore the current understanding of transformative education and clarify its impact on learners. To address the gap, the authors assess the status of higher education in Vietnam and propose why transformative education can be a solution to improve the quality of higher education. Our study used a qualitative approach to explore the knowledge and experience of respondents related to transformative education. Data collection used Focus Group Discussion (FGD) and In-Depth Interview (IDI). Two FGDs were performed with students and alumni from universities in Binh Duong Province and Ho Chi Minh City exploring the learning experience in class. Three IDIs were implemented with experts in higher education management and quality assurance exploring the consistency and application of transformative education in Vietnam. The findings indicate that learning activities at several universities in Vietnam are still heavy on theory, and students lack experimental activities. Respondents also reported that transformative education is consistent with the sustainable development of higher education in Vietnam. Our study also provides several suggestions regarding to how to apply transformative education in Vietnam in the long term
Vốn xã hội, sự cam kết với tổ chức và chia sẻ tri thức ẩn: Nghiên cứu cho khu vực công tại Thành phố Hồ Chí Minh
No full textThis paper explores enablers of Tacit Knowledge Sharing (TKS) behavior in the public sector. Surveys were designed by structured questionnaires to collect data using convenience sampling. Respondents are civil servants and officials have been working in state administrative agencies in Ho Chi Minh City. Thanks to leader supports, the author obtained 477 responses. The empirical findings using Structural Equation Modeling (SEM) approach show that three dimensions of structural social capital, relational social capital and cognitive social capital all positively affect Organizational Commitment (OC). In turn, TKS is stimulated by OC. Based on these results, the policies implications of promoting employees to share tacit knowledge are also proposed in this article.Nghiên cứu này khám phá các nhân tố làm tiền đề cho hành vi chia sẻ tri thức ẩn trong khu vực công. Dữ liệu được thu thập bằng bảng hỏi và theo phương pháp lấy mẫu thuận tiện. Đối tượng khảo sát là cán bộ, công chức, viên chức đang làm việc tại các cơ quan hành chính nhà nước ở Thành phố Hồ Chí Minh. Bằng sự hỗ trợ của các lãnh đạo, tác giả thu được 477 bảng trả lời từ các đáp viên. Kết quả kiểm định các giả thuyết nghiên cứu bằng mô hình cấu trúc tuyến tính (SEM) cho thấy 03 chiểu kích vốn xã hội cấu trúc, vốn xã hội quan hệ và vốn xã hội tri nhận đều ảnh hưởng tích cực đến sự cam kết với tổ chức. Đến lượt nó, sự cam kết của nhân viên sẽ thúc đẩy hành vi chia sẻ tri thức ẩn. Dựa vào các kết quả này, các hàm ý chính sách thúc đẩy nhân viên chia sẻ tri thức ẩn cũng được tác giả đề xuất trong bài báo
Celebrity endorsement and purchase intention: The case of Toyota Vios in Vietnam
No full textThis study investigates how celebrity characteristics (including credibility, attractiveness, product-image match), personal characteristics (including self - satisfaction and expression power), and social characteristics (including peer influence) influence consumer purchasing behavior via imitation behavior in the case Toyota Vios brand. A questionnaire-based survey of 306 respondents across Vietnam was conducted using convenience and snowball sampling methods. Online and face-to-face interviews were conducted. A structural equation modelling approach was used to analyze the data. The results show that the three celebrity characteristics, personal characteristics, and social characteristics have a significant impact on the consumer’s intention to purchase through imitation behavior. Practical implications were provided to assist companies in improving their performance
Education and training development: The case of Ho Chi Minh City, Vietnam
No full textToday, countries around the world, including Vietnam, consider investing in education and training as an investment in development not only for today's generation but also for future generations. Education and training development is a leading national policy. Promoting its potential and advantages, Ho Chi Minh City is aiming to become the center of industry, services, education and training, science, and technology of Southeast Asia. To meet that requirement, Ho Chi Minh City identifies education and training as the top national policy that plays a decisive role in achieving sustainable development goals. Within the framework of the article, the author presents the current situation of education and training development in Ho Chi Minh City; thereby offering some appropriate solutions to develop education and training to meet the requirements outlined in the era of industrial revolution 4.0
The impact of customer experience on customer satisfaction and customer loyalty
No full textThis work examines the influence of customer experience on customer satisfaction and loyaltyusing the case of Starbucks Coffee in Ho Chi Minh City, Vietnam. A research model wasdeveloped based on customer experience (including four dimensions: sensory experience,emotional experience, social experience and service quality), customer satisfaction and customerloyalty. Our study adopts a questionnaire-based survey to gather data from 335 respondentsusing a convenience sampling technique. Partial Least Squared-Structural Equation Modelling(PLS-SEM) was applied to analyse the data set.Our empirical results showed that all fourdimensions of customer experience significantly affect customer loyalty via customersatisfaction.Our work offers new insights and suggests several practical ways to help managersenhance customer satisfaction and loyalty in the coffee industry
Citizen participation and citizen satisfaction in the New Rural Development in Nha Be District between 2016-2020
No full textThe ultimate goal of building a New Rural Development (NRD) (similar to the Saemaul Undong Movement in Korea) is to sustainably improve the material and spiritual life of the people. Our study investigates how citizen participation may influence the effectiveness of the NRD program and citizen satisfaction in implementing the NRD in Nha Be District from 2016 to 2020. Our work adopts a questionnaire-based study designed to collect data from 780 participants using the random cluster sampling technique. Our findings reveal that citizen participation significantly affects citizen satisfaction via the mediating role of the NRD program effectiveness but not directly between citizen participation and citizen satisfaction. Finally, our study offers theoretical contributions and policy implications for decision-makers and NRD program managers
Social capital and knowledge sharing in the public sector
No full textThis research proposes and validates a model hypothesizing the relationships between social capital and knowledge sharing in the public sector. We employed a survey design using a questionnaire to collect data utilizing a convenient sampling method. The study gathered 389 questionnaires from civil servants and officials working in departments and agencies in the public sector in Tien Giang province. The research hypotheses were developed and validated using the structural model modeling (SEM) approach. The research results show that all hypothesized relationships were confirmed except the link between structural social capital and tacit knowledge sharing. Our study can be considered a pioneering study to investigate the influence of social capital on both tacit knowledge sharing and explicit knowledge sharing in the public sector. This work also enriches the growing body of knowledge regarding social capital and knowledge sharing in the public sector. Our research also offers suggestions to leaders in the public sector concerning relevant measures and policies that enable employees to share knowledge by promoting social capital
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