1,745,857 research outputs found
Exploring features for digital social interaction between configurator users and their friends
No full textThe increasing popularity of online social network platforms allows people to produce and maintain social relations. By 2011, Facebook was the largest social networking site, producing 35 billion online friendships per year. Previous studies on social recommendation have posited that the potential of social relations can be exploited to complement recommender systems implemented in e-commerce environments by collecting social interactive feedback while users are shopping online (e.g., ratings, clicks, and favorites). Such arguments are based on the likelihood that individuals will seek suggestions from friends before making a purchase decision and that their friends consistently provide good recommendations. In the domain of e-commerce for self-customized products, online sales configurators (OSCs) have become connected to social software (SSW). Complementing a configurator with SSW converts it into a highly social interactive medium able to support users with digital interactions. Prior research in social product customization has not determined the extent to which active social interaction features in a product self-design environment respond to user needs for digital social feedback. By using analytical reasoning to compare results and conclusions from previous research, the present study shall investigate how connected OSC-SSW modalities support users in their digital interactions with friends while they are shopping via an OSC. Results from the present paper will describe current social interaction features in an online sales configurator environment and propose end-user interfaces that connect users with friends (trustworthy recommendation sources) during ongoing product configuration. The paper seeks to further the debate on social product customization systems by providing insight on implementing interactive features that respond properly to configurator user demand for digital social interaction
Prospettive evolutive dei servizi telematici
No full textQuesto lavoro fa parte di una serie di articoli che gli autori dedicano ai servizi telematici per le imprese. Nei precedenti articoli Ź stata proposta una classificazione dei servizi telematici distinguendo in particolare tra servizi di comunicazione e servizi a valore aggiunto. Successivamente sono stati considerati i servizi telematici più rappresentativi e per ciascuno di essi sono stati forniti una descrizione tecnica del servizio, i vantaggi ottenibili ed i campi di applicazione (Forza e Zamuner, 1992a). Sono state poi analizzate alcune fra le società più significative che offrono tali servizi per fornire delle idee guida sull'offerta attualmente presente sul mercato italiano (Forza e Zamuner, 1992b). In quest'ultimo lavoro verranno presentate alcune linee evolutive riguardanti i servizi telematici prendendo in considerazione aspetti tecnologici, normativi e di mercato. In particolare verranno individuati i servizi di prossima introduzione distinguendo fra servizi comunicazionali e servizi a valore aggiunto. Verrà considerato anche l'ingresso di nuovi attori dal lato offerta nel mercato italiano della telematica. Una certa attenzione sarà posta anche all'evoluzione del quadro normativo ed all'analisi dell'integrazione fra le varie reti
Development of mass customization implementation guidelines for small and medium enterprises (SMEs)
No full textMass customization (MC), an organization’s ability to provide customized products and services that fulfil each customer’s idiosyncratic needs without considerable trade-offs in cost, delivery and quality, is gaining importance among companies. To help practitioners on the complex path towards MC, academic research has provided some guidelines for MC implementation. Recent reviews in this research sub-stream underlined the lack of MC implementation guidelines (MC-IGs) specifically developed for small and medium enterprises (SMEs) and also indicated the opportunity to use the design science research (DSR) strategy to develop new MC-IGs. The present research answers call for new MC-IGs by developing maturity grid-based MC implementation guidelines for SMEs that comply with the MC-IG building blocks and the MC-IG properties indicated by Suzić, Forza, et al. The development of such guidelines followed a DSR strategy that included short- and long-term observational evaluations in two SMEs over three years
Il diritto della forza, la forza del diritto
No full textÈ necessario impostare un possibile rapporto tra la forza bruta e il diritto. La forza bruta tende ad accreditarsi come diritto. Infatti, nonostante la sua forza, ha sempre bisogno di un minimo di accreditamento simbolico, cioè persuasivo e coinvolgente. Nessuna forza può durare nel tempo come forza vincente se non si dota di questo minimo accreditamento. Ciò significa almeno due cose. Non solo che il diritto – in quanto espressione della ragione – si pone il problema di porre argini alla forza, ma anche che la stessa forza, per poter durare, ha bisogno di presentarsi nella forma di un plausibile diritto. Il problema, posto da Rousseau nel Contratto sociale, ha bisogno di ulteriore elucidazione critica.
In questo saggio si percorrono analiticamente, da un lato, i modi di intendere il simbolico e, dall’altro lato, i molteplici modi strutturali con cui, nella storia umana, si è cercato di istituire, attraverso la ragione e il diritto, argini alla forza. Si pensi, fra gli altri, allo Stato legislativo, allo Stato di diritto, allo Stato costituzionale. Si pensi alla stessa nozione di diritto. Tutti i descritti tentativi sono stati insufficienti e parziali. Lo stesso dibattito fra Hans Kelsen e Carl Schmitt può rivelare non solo i criteri in cui essi fra loro si oppongono, ma anche i criteri in cui paradossalmente non si oppongono affatto.
Se la forza bruta deve poter essere arginata dalla ragione, d’altra parte, poiché la ragione non basta, la stessa ragione deve poter essere arginata dall’istanza della persona. Si potrebbe, per certi versi, dire: “forza:ragione=ragione:persona”. Si tratta della persona intesa come singolarità esistenzialmente irriducibile, intrinsecamente caratterizzata dai suoi bisogni fondamentali. Ma la stessa contraddizione tra ragione e persona, essendo contraddizione non puramente logica ma esistenziale, non può essere mai – in sede logica – ultimativamente superata. Lo Stato costituzionale fondato sui diritti fondamentali di ogni persona, garantito da una Corte costituzionale dei diritti fondamentali, è uno degli ultimi approcci – neppur esso definitivo – per avvicinarsi all’impostazione corretta della irrisolubile aporia
Preface in Proceedings of the 8th International Conference on Mass Customization and Personalization - Community of Europe (MCP-CE 2018)
No full textPreface of the proceeding
The state of the art of the research in mass customization implementation guidelines
Full text linkInterest for mass customization (MC) is constantly growing in industry and academia. However, a number of failures in adopting MC has been reported. It seems that the academic knowledge accumulated on MC is transferred to practice to a limited extent. MC implementation guidelines is a type of academic research that is specifically designed to transfer this knowledge to practice. However, it is still unclear what MC implementation guidelines characteristics should be. This paper reviews relevant literature in order to identify characteristics of MC implementation guidelines currently available. It also defines directions for the future research on MC implementation guidelines development
Social product configuration: reflecting on the gap between users' motivational drivers and avaiable online sales configurator-socisal software connection.
No full textE-commerce is taking a more social, creative, and collaborative approach with customers in online marketplaces that engender social commerce (SC), an online commercial application that implements social technology features to enhance customer involvement at different levels of the online shopping experience. SC is new but fast growing—it is spreading to the majority of e-commerce activities. Companies that sell customizable products through online-sales configurators (OSCs) can start implementing SC using mass-customization systems that incorporate social features through social product customization systems. Complementing an OSC with social software (SSW) renders the configurator a highly interactive medium that is able to support a user’s digital interactions. Although recent studies have addressed OSC-SSW connections, prior research on social customization systems has not explored to what extent social-interaction features that are currently incorporated into OSCs respond to users’ actual need to engage in human-assisted interactions with their contacts during their configuration experiences. The present paper helps address this gap by adopting a theory-driven approach to compare the findings from the literature on this topic. A multistage analysis was adopted to empirically respond to the research question that the present study addresses—how to implement a product-configuration environment with social interactive features for users and their contacts. Following the analysis, we describe the design of a new connection between OSCs and SSW with the ability to meet user demand for digital social interaction (DSI) with contacts. This paper aims to provide insights to enhance the personalization of customers’ experience via OSCs by allowing users human-assisted interactions with their contacts
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