1,720,968 research outputs found
E-Government for Development: A Thematic Analysis of Zimbabwe's Information and Communication Technology Policy Documents
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From challenge to consensus:pathways for inclusive growth in Africa
Full text linkIn this white paper, Ephias Ruhode and Kingsley O. Omeihe reflect on the conversations and debates that emerged at the inaugural Atlas Global Academic Conference in Victoria Falls in 2025. They show that Africa’s challenge is not a shortage of ideas or innovation, but the difficulty of turning knowledge into action across institutions, sectors, and communities. The paper highlights how closer collaboration, ethical governance and locally grounded innovation can help build a more inclusive and resilient future for the continent
From challenge to consensus:pathways for inclusive growth in Africa
Full text linkIn this white paper, Ephias Ruhode and Kingsley O. Omeihe reflect on the conversations and debates that emerged at the inaugural Atlas Global Academic Conference in Victoria Falls in 2025. They show that Africa’s challenge is not a shortage of ideas or innovation, but the difficulty of turning knowledge into action across institutions, sectors, and communities. The paper highlights how closer collaboration, ethical governance and locally grounded innovation can help build a more inclusive and resilient future for the continent
E-government implementation for inter-organisational information sharing: a holistic information systems approach for developing countries
No full textGovernments throughout the world are increasingly under pressure to transform in response to rapid changes in the global economy. They are faced with new and challenging situations as the social world, the economy, demography and technology keep changing. While literature reports some degree of success towards e-government implementation in the developed world, there is lack of empirical research on successes of e-government and information sharing practices of government agencies in developing countries. Designers of e-government solutions in all countries face challenges that are unique to their specific sociocultural, economic, geographic, environmental, political, and technical context. However, the peculiarity of e-government challenges is more evident in developing countries than in developed ones. This research is motivated by the need to investigate an e-government phenomenon in a developing country context like Zimbabwe which is characterised by complex dynamics rooted in politics, economy and social setting. Emphasis is placed on the political nature and the complex institutional environments in which e-government develops and recognition is given to the key concepts of e-government which involve the technological and social aspects. This study has been scoped empirically to explore e-government implementation efforts at government level then a case study of the Ministry of Tourism and Hospitality’s e-Administration dimension of e-government, with focus on information sharing. Tourism is an example that e-government’s parameters do not stop at the boundaries of the public sector. The research first conducted a document study of all policies and programmes initiated by the government of Zimbabwe towards public sector modernisation using ICTs. Secondly, in order to identify the status of e-government and information sharing as well as government’s vision in the same, interviews were conducted with the Ministry of ICT’s administration. Thirdly, a case study of the Ministry of Tourism and Hospitality was conducted to establish the extent and tools of information sharing between the ministry and other line ministries, departments and other institutions nationally and internationally. Data from the case were analysed using the Activity-Driven Needs Analysis (ADNA). Research findings from all activities have been discussed and further developed in two solutions-oriented focus group meetings with senior managers at both ministries of ICT and tourism in the area of cross-government information sharing, and in feedback sessions with research participants. Literature review, analysis of ICT policy documents and case study analysis were insights which underpinned the development of an e-government framework for developing countries. The emphasis of the framework is for e-government designers to place importance on political and institutional factors ahead of any other determinant. Consistent with ADNA and the critical realist perspective, the aim is not to influence these political and institutional factors, but to understand their modus operandi and hence to construct an e-government solution which recognizes the dictates of all stakeholders
E-government for development: a thematic analysis of Zimbabwe’s information and communication technology policy documents
No full text
Traditionally, governments have been viewed as complex, large bureaucratic
establishments with a set of information silos that erect barriers to the access of information
and make the provision of services cumbersome and frustrating. However with the
emergence of Information and Communication Technologies (ICTs), there is evidence of
improvement in efficiency and effectiveness of internal administration within governments
and the relocation of government services from government offices to locations closer to the
citizens. This paper is motivated by the need to investigate an e-government phenomenon in a
developing country context which is characterised by complex dynamics rooted in politics,
economy and social setting. The paper has been scoped to explore the evolution of e-
government in Zimbabwe as articulated in ICT policy documents. The policy documents are
analysed through the lens of thematic analysis which leads to critical narrative analysis. The
use of thematic analysis as a theoretical foundation and a methodological approach for
analysing text contributes to a better understanding of government publications. This study
has identified that all documents are silent on the political and economic reality in Zimbabwe
which directly influences the implementation of capital projects. The policy documents also
make no reference to other considerations as funding models and execution plans under a
complex political, social and economic environment. As a result, government policy
documents remained only as blueprints without any impact towards the implementation of e-
government in Zimbabwe.
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The adoption and challenges of electronic voting technologies within the South African context
No full textLiterature has shown that countries such as Brazil and India have successfully implemented electronic voting systems and other countries are at various piloting stages to address many challenges associated with manual paper based system such ascosts of physical ballot paper and other overheads, electoral delays, distribution of electoral materials, and general lack of confidence in the electoral process. It is in this context that this study explores how South African can leverage the opportunities that e-voting presents. Manual voting is often tedious, non-secure, and time-consuming, which leads us to think about using electronic facilities to make the process more efficient. This study proposes that the adoption of electronic voting technologies could perhaps mitigate some of these issues and challengesin the process improving the electoral process. The study used an on-line questionnaire which was administered to a broader group of voters and an in-depth semi-structured interview with the Independent Electoral Commission officials. The analysis is based on thematic analysis and diffusion of innovations theory is adopted as a theoretical lens of analysis. The findings reveal that relative advantage, compatibility and complexity would determine the intentions of South African voters and the Electoral Management Bodies (IEC) to adopt e-voting technologies. Moreover, the findings also reveal several other factorsthat could influence the adoption process. The study is limited to only voters in Cape Town and these voters were expected to have some access to the internet. The sample size limits the generalizability of the findings of this study
An awareness model for the use of information technology security policies in the petroleum retail sector in South Africa
No full textEthical clearance reference number: 204126827/2023/4This data contains attributes relevant to the understanding of employee awareness and behavior related to IT security policies. Data was collected using a mono-quantitative method and the data that is uploaded contains a consent form, structured questionnaire and responses from 66 employees in the petroleum retail sector. The data collected assisted to identify areas where the use of IT security policies can be improved to better protect organizational data and systems as well as building an awareness model for the use of information technology security policies in the petroleum retail sector in South Africa. </p
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