1,720,975 research outputs found
Knowledge Management Configurations for Dispersed Workers
No full textPresentazione progetto di ricerca al 1st CINet Research Symposium – Cremona (Italy), 8-10 September 200
Managing Dispersed Workers: First Results of a Survey
No full textIn today’s global economy, much of the economic activity in and between firms is based on dispersed knowledge workers (DW). Therefore, developing tools to support knowledge
management (KM) in distributed environments is becoming a major challenge. This paper discusses a research project aiming at supporting managers in the implementation of
Knowledge Management Systems (KMS) for dispersed workers. The paper carries out a first
measure and characterization of this trend using a survey on large Italian companies in order to identify knowledge management tools adopted by the companies
Technological, organizational and managerial tools for knowledge management supporting dispersed workers
No full textDispersed Workers: Are They a Reality? Characteristics and Management: Results of a Survey
No full textThe paper sheds light on a phenomenon which is not much investigated, but that involves almost half of the Italian large companies, the dispersion of workers. In fact, in today’s global economy, much of the economic activity in and between firms is based on dispersed
knowledge workers (DWs). Therefore, developing tools to support knowledge
management (KM) in distributed environments is becoming a major challenge.
This paper, which is part of a research project aims at supporting managers in the
implementation of Knowledge Management Systems (KMS) for dispersed workers, reports
the results of a survey on large Italian companies. Four configurations of tools for KM - KMS oriented to products/services customization, KMS to standardize processes, to
control and to tacit knowledge - and the relationships between configurations and DW
types (sales force, technicians and responsibles of unit). Case studies, which have been carried out to validate survey results, are also reported
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