1,720,972 research outputs found
Physical activity in the daily life of adolescents: Factors affecting healthy choices from a discrete choice experiment
No full textPhysical activity improves peoples’ well-being and can help in preventing weight gain, obesity, and related non-communicable diseases. Promoting healthy behaviors in the daily travels and transport choices of adolescents is very important in early establishing healthy habits that imply routine physical activity. For designing and developing effective strategies, it is relevant to study adolescents’ preferences for physical activity and what factors in the social and environmental contexts affect their preferences. The paper investigates these aspects by means of a discrete choice experiment, using data from more than 4300 16–17 year-old adolescents in Italy. The results show that adolescents generally prefer walking for long time alone. However, females prefer cycling, while adolescents from lower educated families prefer motorized means of transport. Environmental factors affect the adolescents’ preferences: living nearby a green area is associated with more active and healthier choices in their short daily travels. Conversely, adolescents living closer to an industrial or high traffic area prefer to use motorized vehicles. Such findings have been discussed and policy implications presented, in order to support policymakers in designing cross-sectoral policies to promote healthy choices related to physical activity in adolescence
Using patient-reported measures to drive change in healthcare: the experience of the digital, continuous and systematic PREMs observatory in Italy
Full text linkBACKGROUND: The use of Patient Reported Experience Measures (PREMs) has great potential in healthcare service improvement, but a limited use. This paper presents an empirical case of PREMs innovation in Italy, to foster patient data use up to the ward level, by keeping strengths and addressing weaknesses of previous PREMs survey experiences. The paper reports key lessons learned in this ongoing experience of action research, directly involving practitioners. METHODS: The aim of this paper is to present the results of an ongoing action research, encompassing the innovation of PREMs collection, reporting and use, currently adopted by 21 hospitals of two Italian regions. The continuous and systematic PREMs collection has been implemented between 2017 and 2019 and includes: a continuous web-based administration, using web-services; an augmented and positive questionnaire matching standard closed-ended questions with narrative sections; the inclusion and benchmarking of patient data within a shared performance evaluation system; public disclosure of aggregated anonymized data; a multi-level and real-time web-platform for reporting PREMs to professionals. The action research was carried out with practitioners in a real-life and complex context. The authors used multiple data sources and methods: observations, feedback of practitioners, collected during several workshops and meetings, and analysis of preliminary data on the survey implementation. RESULTS: A continuous and systematic PREMs observatory was developed and adopted in two Italian regions. PREMs participation and response rates tend to increase over time, reaching stable percentages after the first months. Narrative feedback provide a 'positive narration' of episodes and behaviours that made the difference to patients and can inform quality improvement actions. Real-time reporting of quantitative and qualitative data is enabling a gratifying process of service improvement and people management at all the hospitals' levels. CONCLUSIONS: The PREMs presented in this paper has been recognized by healthcare professionals and managers as a strategic and positive tool for improving an actual use of PREMs at system and ward levels, by measuring and highlighting positive deviances, such as compassionate behaviours
Enhancing Learning Systems in Using Patient Experience Data: An Exploratory Mixed-Method Study in Two Italian Regions
Full text linkIn the quest for healthcare systems enhancement, the improvement of patient experience plays a central role. The challenge lies in converting patient-reported experience data into actionable knowledge for quality improvement. This study aims to investigate the use of patient-reported data as knowledge base for actions and to identify and map actions derived from the use of patient-experience data within two Italian regional healthcare systems. Patient Experience Data are systematically collected in both systems, providing real-time updates accessible by professionals and managers through web-based reporting systems and including a collaborative network among practitioners. A sequential exploratory mixed-method study was carried out in several qualitative and quantitative phases. In the first phase, a qualitative method was conducted to discuss the actionability of patient-reported data and to design a tool for collecting the improvement actions based on these data. In the second phase, a quali-quantitative survey was performed to explore the professionals' use of patient-reported information and the types of actions implemented. Finally, a workshop was held to discuss, interpret and validate the results. The initial workshop identified key dimensions for improvement initiatives. After design and distribution of survey, a total of 189 responses was collected, respectively 96 from Region A and 93 from Region B. Both regions ensured widespread use of patient-reported data (89%). The establishment of a collaborative network seemed to reduce the learning curve in using patient-reported data and fostered a culture of using patient feedback effectively. The results reveal a difference between the two regions, with a more extensive patient-reported data use in Region A, attributed to its systematic joining the PREMs Observatory, prior experiences with patient-feedback collection and use, and patient-experience indicators integrated into the performance evaluation system. Regarding practices of data use, four themes emerged, namely, internal actions addressed to hospital staff (35.9%), external actions addressed to users (18.6%), comfort and hospitality aspects (34.7%) and review of processes and procedures (10.8%). The study highlights the importance of effectively using patient-reported data to achieve organisational goals, by combining different managerial strategies. It demonstrates how professionals use such data for improvement actions and underscores the significance of various forms of knowledge dissemination and sharing. It advocates for fostering a culture of continuous learning and improvement within and across healthcare organisations
Creating Value from Purpose-Based Innovation: starting from Frailty
No full textIn recent years, a growing number of firms have implemented the concept of shared value creation and proposed themselves as purpose-driven organisations. It is widely argued that such a dynamic will influence the next wave of innovation and growth in the global economy and contribute to reshape capitalism and its impact on society. In this perspective, the active participation of people, users, consumers, and businesses in social innovation processes is fundamental. This article explores the integration of the seemingly disparate notions of purpose-driven innovation and social innovation. In this vein, we aim at providing a contribution by exploring the creation of value by purpose-driven initiatives which introduce innovations in the field of the care of frail people (more specifically, people with disabilities) with a participative innovation approach and using relatively simple technologies. Drawing on the literature about purpose-driven management concerning social innovation involving people with disabilities, we propose the concept of ‘care-driven innovation’ referring to the care and sense of reciprocity which is shared and extended towards others - in some cases people with similar needs and expectations - as an act of love, gratuity and solidarity, as well as self-empowerment, and not as a strictly medical or healthcare- related care. We highlight the existence of initiatives in the field that do create social value for society and also investigate the facilitating factors and the obstacles they experience in implementing innovations from people with inequitable social power
Value in Healthcare and the Role of the Patient Voice
Full text linkA prevailing feature of recent healthcare delivery and reform initiatives is a focus on increasing the value provided by investment in services, alongside a more nuanced understanding of how such value should be considered. Effective measurement of this value remains an elusive goal for most health system performance assessment (HSPA) systems. A more prominent role for the patient voice can enable a better understanding of value at both patient and population levels. The Tuscan HSPA model has evolved over the past several years by adopting the perspective of service users, including multiple dimensions of performance, and illustrating the interactions of these elements. For the heart failure pathway, this approach has now been further developed to combine these dimensions with the systematic electronic collection of patient-reported outcome measures and patient-reported experience measures - initially in a specialist hospital. This enables a richer understanding of the value delivered by professionals as they operate in reality, as opposed to by organizational boundaries, and more timely and actionable insights into the drivers of that value. This commentary sets out the latest developments in the Tuscan HSPA and the lessons from implementation
The early weeks of the Italian Covid-19 outbreak: sentiment insights from a Twitter analysis
Full text linkPatient-Reported Outcome Measures to Prioritize Surgical Lists during Pandemic Events (PR3)
No full textWhen pandemic events arise, there are complex decisions to take under pressure, such as the prioritization of cases. While there are international examples of using PROMs to organize waiting lists, there are no such experiences in Italy. Italy was the first European country to be hit hard by the COVID-19 outbreak, and a selection of patients was necessary. Could PROMs be used in a prioritization process
Do Patient Preferences Change in a Pandemic? Exploring Italian Patient Reported Experience DATA during the COVID-19 Crisis (PNS245)
Full text linkObjectives
Patient experience is an important metric of hospital performance, both in its own right and due to its association with good processes and a range of positive outcomes. Little is known about the impact of crisis situations on patient experience, such as in the COVID-19 pandemic, where extraordinary measures were necessary to maintain healthcare provision.
Methods
We performed multilevel and multivariate regression to evaluate the differences in hospitalisation experience before and during the COVID-19 outbreak in Tuscany and Veneto, regions differently affected by the pandemic. Experience was measured by continuously collected online Patient-Reported Experience Measures (PREMs), with 8,712 questionnaires collected from January-April 2020.
Results
Almost all PREM scores increased in the COVID-19 period compared to the two months preceding. Multilevel analysis showed very low, nonsignificant variation in overall satisfaction and Willingness-to-Recommend (WOM) between hospitals in the same region, controlling for health status, sex, age, and first incidence of COVID-19 in the region. Multivariate regression models, including demographic factors only, found increased WOM in the worse affected region. By including relevant PREM items, we found the items most predictive of WOM changed during pandemic situations, with a greater effect and significance for items associated with emotional support and communication (e.g. having fears and anxieties addressed by clinicians [0.25, p=0.07; 0.46 p=0.03]) alongside reduced effect sizes and higher p-values for items most affected by pandemic control processes (e.g. ward silence [0.47, p=0.04; 0.14, p=0.45], communication with relatives [0.3, p=0.02; 0.005, p=0.98).
Conclusions
Hospitals in Tuscany and Veneto were able to provide a positive patient experience in the COVID-19 pandemic, despite operating challenges. Patient expectations of their hospitalisation may have changed through awareness of the wider health crisis. The different factors most predictive of WOM during the pandemic may be explained by patient recognition and understanding of the great efforts and professionalism of healthcare professionals
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