1,174 research outputs found
Measuring the effectiveness of information technology management: a comparative study of six UK local authorities
Evaluating and managing the effective delivery of IT services is an issue which has been brought into sharper relief recently. This has been particularly prevalent in the UK public sector where the growing emphasis on formalised client-contractor relationships, outsourcing and benchmarking (both between local authorities and between local authorities and private sector organisations) has meant that the definition of service standards and agreeing performance criteria has attracted considerable practitioner attention. This research is based on 300 interviews conducted in six UK local authorities. The investigation used both gap analysis and perceptual mapping techniques to develop an understanding of the aspects of IT service delivery that users' value most in conjunction with an assessment of how well they perceive their IT department is performing on these criteria. The paper exposes considerable differences in the relative performance of the six local authorities from both the gap analysis and the perceptual mapping elements of the investigation. The methodology is shown to provide an effective way of identifying key performance issues from the user perspective and benchmarking service performance across organisations
Work Arrangements in the Australian Meat Processing Industry
This report examines selected work arrangements and assesses their implications for the performance of meat processing enterprises. The effects on employees are also considered, and the scope to achieve further necessary change is analysed. The study has drawn on information obtained from detailed discussions with industry representatives (including several meat processors), as well as previous industry studies.work arrangements - meat processing - labour market - red meat - consumption - workforce - employment - institutional environment - industrial relations - recruitment - promotion - shiftwork - tallies - tally - labour on-costs - dispute resolution - role of government - awards - workers' compensation - beef - veal - sheep
THE WORLD, ON MERCATOR's PROJECTION
Large amount of distortion near the poles due to the Mercator Projection
A VIEW of the COMPARATIVE LENGTHS of the PRINCIPAL RIVERS, and HEIGHTS of the PRINCIPAL MOUNTAINS in the WORLD
PALESTINE
The map illustrates tribal regions and includes both contemporary (at the time the atlas was printed) and historical place names
MEXICO & GUATIMALA
Covers the southwestern United States and Central America to Costa Rica in addition to Mexico
SOUTHERN GERMANY
With the map in the reading position there is a Roman numeral XVI outside the neat lines upper right perhaps indicating the plate was used in another atlas
VAN DIEMAN'S LAND
Note in the lower left corner of the map: "The estimated average importation of convicts, into Van Diemans Land is 1709 per annum"
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