1,721,043 research outputs found
Tourism crisis management, knowledge management and organisational learning
No full textChristof Pforr and Peter Hosie 200
Crisis Management in the Tourism Industry: Beating the Odds?
No full textAn important challenge facing tourism is the anticipation of the threat of crises precipitated by natural and people-made catastrophes, and being adequately prepared for them. Despite an increase in research on this issue there is still a considerable lack of clarity on the impacts of crises on the tourism industry. Illustrated by a range of international case studies, this book provides a systematic and conceptual approach to questions such as how tourism businesses prepare for and react to crisis, which measures are taken and what impact they have, and which strategies can be employed to overcome them. By discussing, analyzing and synthesizing the literature on crisis management, the authors question how business can become more proactive in preparing and dealing with crises in the tourism industry. Contents - Preface; Introduction: beating the odds?, Christof Pforr and Peter Hosie; Part 1: Crisis management and security: strategise versus improvise in a turbulent environment, Bella Butler; From conception to implementation: towards a crisis management framework, Samir Ranjan Chatterjee and Cecil Arthur Leonard Pearson; Crisis management in tourism: a review of the emergent literature, Christof Pforr; Tourism crisis management, knowledge management and organisational learning, Deborah Blackman and Brent W. Ritchie; Human resource development: proactive preparation to manage crises, Peter Hosie. Part 2: Vulnerability analysis and sustainability in tourism: lessons from Phuket, Alan Nankervis; Terrorism, tourism, wellbeing and sense of security: the case of Australia, Alfred Michael Dockery; Disaster response and tourism recovery strategies in the Maldives, Jack Carlsen; Training for crises responses: a case study of Chinese medical professionals, Cecil Arthur Leonard Pearson and Samir Ranjan Chatterjee; Precautions against future tsunamis: a case study of Galle district, Sri Lanka, Acushla Felix, Ross K. Dowling and Raguragavan Ganeshasundaram; An exploration of risk management strategies in regional tourism businesses: the case of the Eurobodalla region, Tracey J. Dickson; Crisis and post-crisis tourism destination recovery marketing strategies, David Beirman; Conclusion: beating the odds!, Peter Hosie and Christof Pforr; Index
Conclusion: beating the odds!
No full textBy discussing, analyzing and synthesizing the literature on crisis management, the authors question how business can become more proactive in preparing and dealing with crises, both natural and people-made, in the tourism industry
An Examination of the Extent of Collaboration between Major Wellness Tourism Stakeholders in Australia
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Nature-based Wellness Tourism: The case of the Margaret River region in Western Australia
No full textThe perception of health changed during the mid-twentieth century from simply being considered an absence of physical illness to including notions of wellness. As quoted in other chapters in this book, the World Health Organization (2010) states that health is 'a state of complete physical, mental and social wellbeing and not merely the absence of disease or infirmity'. Good health and wellbeing are promoted as important values in many societies and this has subsequently influenced the travel sector (Erfurt-Cooper and Cooper 2009). The integration of health and tourism has become a significant aspect of modem tourism in a number of new and long-established destinations. Health tourism is however a heterogeneous market segment embracing a variety of products and services that range from wellness tourism to medical tourism (Voigt et al. 2010). The focus of this chapter will be on nature-based wellness and spa tourism, including spa hotels as well as day spas in Margaret River, Western Australia
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