1,721,324 research outputs found
Big data from customers and non-customers through crowdsourcing, citizen science and crowdfunding
No full text
Purpose
The unprecedented growth in the volume, variety and velocity with which data is generated and collected over the last decade has led to the spread of big data phenomenon. Organizations have become increasingly involved in the collection and analysis of big data to improve their performance. Whereas the focus thus far has mainly been on big data collected from customers, the topic of how to collect data also from those who are not yet customers has been overlooked. A growing means of interacting with non-customers is through crowd-based phenomena, which are therefore examined in this study as a way to further collect big data. Therefore, this study aims to demonstrate the importance of jointly considering these phenomena under the proposed framework.
Design/methodology/approach
This study seeks to demonstrate that organizations can collect big data from a crowd of customers and non-customers through crowd-based phenomena such as crowdsourcing, citizen science and crowdfunding. The conceptual analysis conducted in this study produced an integrated framework through which companies can improve their performance.
Findings
Grounded in the resource-based view, this paper argues that non-customers can constitute a valuable resource insofar as they can be an additional source of big data when participating in crowd-based phenomena. Companies can, in this way, further improve their performance.
Originality/value
This study advances scientific knowledge of big data and crowd-based phenomena by providing an overview of how they can be jointly applied to further benefit organizations. Moreover, the framework posited in this study is an endeavour to stimulate further analyses of these topics and provide initial suggestions on how organizations can jointly leverage crowd-based phenomena and big data.
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How do banking fintech services affect SME debt?
No full textFintech technologies have become increasingly important in the banking industry, as they allow alternative effective means to interact with clients and collect hard information, i.e. codifiable data, to make better lending decisions. However, the advent of technology contrasts with the traditional bank-firm relationship based on human interactions and soft information. This study examines whether fintech favors or hampers the amount of debt finance issued by SMEs. Our findings reveal that the use of internet banking reduces SME debt, suggesting that credit decisions based on hard information reduce the likelihood of SMEs using bank debt. A key implication of our findings is that banks and entrepreneurs should reinforce their personal relationships
Open-source intelligence for risk assessment
No full textAdvances in information technology (IT) have prompted tremendous growth in security issues for companies. Increasingly, cyberattacks represent a threat to companies and national security; to prevent them, firms should routinely perform risk assessments of their IT infrastructure and employees. This article highlights the importance of open-source intelligence (OSINT) tools in conducting risk assessments to prevent cyberattacks. More specifically, we performed a vulnerability assessment on the critical infrastructure of a company operating on the U.S. electrical grid. We successfully profiled the company's network software, hardware, and key IT personnel—using OSINT—and detailed potential vulnerabilities associated with these findings. The results of our study provide empirical evidence for the efficacy of OSINT in improving the security posture of organizations. Our research findings were subsequently used to produce tactical and strategic recommendations for organizations based on the use of OSINT to identify vulnerabilities, mitigate risks, and formulate more robust security policies to prevent cyberattacks
Acquisitions Of Non-Controlling Equity Stakes: Agency Conflicts And Profitability
Full text linkWhile past research on minority acquisitions has ignored how agency conflicts could prevent acquirers from realizing value creation opportunities, this study investigates whether principal–agent and principal–principal conflicts with the target’s managers and controlling shareholder hinder acquirers’ ability to capture value from acquisitions of non-controlling equity stakes. Using archival data from a global sample of 443 minority acquisitions announced between 2011 and 2019, we found that cumulative abnormal returns are positively associated to minority shareholder protection and negatively associated to the presence of a strong controlling shareholder in the target firm. We also found that acquisitions of small non-controlling equity stakes amplify the negative effect of the strong controlling shareholder, which instead weakens if acquirers purchase large non-controlling equity stakes. This study contributes to the development of our understanding of the conditions that expose acquirers to value losses from minority acquisitions by examining the intricate bundle of agency conflicts with the target’s managers and controlling shareholder. In so doing, this study also provides useful insights to business practice
Visitor-sensing: Involving the crowd in cultural heritage organizations
Full text linkAs organizations are increasingly involving individuals across their boundaries in the generation of new knowledge, crowd involvement can also be beneficial to cultural heritage organizations. We argue that in an “Open Innovation in Science” approach, visitors can contribute to generate new scientific knowledge concerning their behavior and preferences, by which museum managers can re-design the cultural offerings of their institutions in ways that generate major economic and social impacts. Accordingly, we advance visitor-sensing as a novel framework in which museum managers leverage digital technologies to collect visitors’ ideas, preferences, and feedback in order to improve path design and the organization of artwork in exhibitions, and to shape a more satisfying museum experience for visitors. We contend that visitor-sensing has the potential to yield higher numbers of visitors, with positive impacts in terms of increased revenues and increased literacy of the general public, thus benefiting the economic and social sustainability of cultural organizations towards the achievement of the Sustainable Development Goals outlined in the Agenda 2030
Collecting Money through Blockchain Technologies: First Insights on the Determinants of the Return on Initial Coin Offerings
No full textInitial Coin Offerings (ICOs), i.e. the initial offer of a crypto-token, represent an increasingly popular method to raise money. However, the determinants of ICOs ́ returns for investors are still overlooked. Following this cue, the empirical outcomes of our study based on crypto-tokens issued between 2017 and 2018 evidence the main determinants of ICOs ́ returns: first, crypto-tokens returns are positively associated to Ether’s returns; second, ICO price is negatively associated to later price increases; third, crypto-tokens returns are lower when they are offered in presale; finally, the more a crypto-token price increases between the ICO and the listing-date on the secondary-market and the more its price rises in the following month. In so doing, we contribute to a better understanding of the ICO phenomenon and highlight which aspects may benefit fund raising, which are relevant for the establishment of new startups and more broadly for the economic development of a country
Founder Education and Start-Up Funds Raised
Full text linkStart-ups need investor funding to overcome the early stages of their life, during which they are more vulnerable and exposed to failure. They need to convince investors to fund their business ideas by signaling the potential success of their entrepreneurial venture, through a demonstration of cohesion, shared views, and determination. The educational background of the founders of start-ups can be a strong driver of start-up performance, as it is a visible signal for investors. However, education is composed of two different dimensions (i.e., its depth and its heterogeneity), and their configurations should be carefully considered. To clarify this aspect, in this article, we discuss the impact that these two education dimensions have on funds raised by start-ups in the early stages of their life. Results show that highly educated cofounders have improved access to external funding as long as they do not have highly heterogeneous educational backgrounds; in a parallel fashion, cofounders educated in different disciplines also have improved access to funding, as long as they have less advanced levels of education. These findings are relevant to start-up founders and indicate the best team configurations to guarantee better access to capital in the initial stages of their life
Proton exchange membrane fuel cell for cooperating households: A convenient combined heat and power solution for residential applications
No full textIn this paper we compare the technical and economical performances of a high temperature proton exchange membrane fuel cell with those of an internal combustion engine for a 10 kW combined heat and power residential application. In a view of social innovation, this solution will create new partnerships of cooperating families aiming to reduce the energy consumption and costs. The energy system is simulated through a lumped model. We compare, in the Italian context, the total daily operating cost and energy savings of each system with respect to the separate purchase of electricity from the grid and production of the thermal energy through a standard boiler. The analysis is carried out with the energy systems operating with both the standard thermal tracking and an optimized management. The latter is retrieved through an optimization methodology based on the graph theory. We show that the internal combustion engine is much more affected by the choice of the operating strategy with respect to the fuel cell, in terms long term profitability. Then we conduct a net present value analysis with the aim of evidencing the convenience of using a high temperature proton exchange membrane fuel cell for cogeneration in residential applications
Monetary and social rewards for crowdsourcing
No full textCrowdsourcing of inventive activities is a particular form of crowdsourcing that helps firms to innovate by involving dispersed individuals to exploit "crowd wisdom". In this context, the greater the number of contributions, the greater the possibility to gather extremely valuable ideas to produce innovative products and services. While monetary and social rewards can be an effective means to boost contributors' extrinsic and intrinsic motivations to contribute, a theoretical understanding and empirical evidence of their effects are lacking. This paper focused on the crowdsourcing of inventive activities, initiated by listed companies worldwide, from 2007 to 2014. Our findings shed light on the influence of monetary and social rewards on the number of ideas collected. In particular, we analyzed the impact on the number of contributions brought about by monetary rewards and noted a positive influence related to its presence and also a negative effect related to the amount of the compensation. Moreover, we have demonstrated how the presence of a social cause is beneficial to the number of contributions. Consequently, we contribute to a scholarly understanding of the crowdsourcing phenomenon and we have provided guidance to managers seeking to initiate crowdsourcing campaigns
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