30,352 research outputs found

    Debate: Place-based public service ecosystems and the performance of local public services

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    Over 15–16 February 2025, Toshihiko Ishihara and Stephen Osborne co-ordinated an international research workshop at the Osaka campus of Kwansei Gakuin University, with three invited Italian speakers—Greta Nasi, Maria Cucciniello, and Carmine Bianchi. This short article draws out the key lessons of their presentations, together with the keynote presentation of Stephen Osborne, to explore the import of place-based public service ecosystems (PSEs) for the performance of public services

    EMAN et l’encodage des formules mathématiques

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    À l'occasion de la journée d'étude Textes mathématiques et transcription en XML-TEI, nous signalons la publication d'un article sur le site générique EMAN concernant l'encodage des formules mathématiques sur la plateforme EMAN. L'article, signé par Candice Lecoffre et Maria Laura Cucciniello, est le résultat de nombre d'essais, discussions, analyses qui ont eu lieu au sein des équipes scientifiques et techniques des projets EMAN qui travaillent sur des corpus mathématiques, c'est-à-dire Dede..

    Evaluation of the impacts of innovation in the healthcare sector: a comparative analysis

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    Assessing impacts related to the adoption of an innovation represents a particular challenge. However, the use of innovation in government organizations does have some effects: some intended, others unintended; some desirable, others undesirable. Findings in literature now suggest that the use of innovation in government organizations produces beneficial results for the most part. The purpose of this paper is to provide a multi-dimensional framework for assessing the impacts of innovation on an organization???s performance as perceived by individual stakeholders and at organizational level. In particular, this framework is designed to evaluate the impacts resulting from the introduction of electronic medical records, namely an organizational, cultural and technological innovation that many healthcare providers are currently undertaking. It provides the results of a comparative analysis carried out in Spain and Italy and discusses the need for more systematic evaluation assessment of innovation processes

    Assessing citizens' preferences and level of trasparency in government :how big is the gap?

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    Transparency promises to heal governments by enhancing their relationships with constituents and improving their capacity to meet their objectives. Many countries refer to transparency as the right to access information, but also as a tool to enhance governments' efficiency and accountability, whilst reducing the opportunities for corruption. Some studies show that the practice of transparency is still limited to some policy areas or to comply with law requirements (Heald 2006). Information and communication technologies (ICT) promise to enhance governments' accessibility and openess. However, due to ICT, in most cases, government produce too much information that does not necessarely meet their constituents' needs. As a consequence to enhance transparency and to make governments work better and more efficiently (Norris, 2001; Northrop et al, 1990), they would have to enbed in their transparency strategy citizens' preferences for government information. This should contribute to reach further levels of tangible rather than formal transparency and eventually contribute to facilitate government-constituents relations. The purpose of this paper is twofold: it assesses governments' levels of transparency and citizens' need for government information in order to assess whether there is a gap and it offers recommendations to reduce it

    Assessing transparency in government: preached, practiced and preferred

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    Transparency in government is a highly regarded value and a critical ingredient for efficient and well-functioning economic and political markets. Many countries, including Italy, refer to transparency as a tool to enhance government accountability, as a principle to promote in order to reduce corruption in public administration and as a means for circulating information on government performance. However, transparency is preached more often than it is practiced in many cases (Heald 2006). Conversely, not all of the information disclosed is easily accessible or accessed by external stakeholders. The purpose of this paper is to assess the degree of transparency of governments and to ascertain the type of information that can be accessed by external stakeholders, especially the general public, in order to evaluate the performance of their government. In particular, the paper focuses on the information disclosed through government websites and assesses the case of larger municipalities in Italy. The paper presents the findings of the analysis and suggests some recommendations for academics and policy makers

    Institutional theory in behavioral public administration: a three-stage approach. In: The (missing?) role of institutions in behavioral public administration: a roundtable discourse

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    In this roundtable, the contributors discuss the role of institutions (or lack thereof) in behav-ioral public administration (BPA). In a multidisciplinary discourse, the contributors touch on the many ten-sions that exist between institutional and behavioral perspectives of public administration. This roundtable is intended to spark additional discourse on the role of institutions in how they parameterize behaviors within or how individual behaviors might, in the aggregate, influence the norms and rules that shape institutions. Here at JBPA, we encourage further dialogue on the role of institutions in behavioral studies and holding work from a macro-, meso-, and micro-lens accountable to each another (Jilke et al., 2019)

    Transparency for trust in government: how effective is formal transparency?

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    Many countries refer to transparency as the right to access information but also as a tool for enhancing government efficiency and accountability whilst reducing opportunities for corruption. However, the practice of transparency is still limited to certain policy areas or is linked to the need to comply with legal obligations and it does not necessarily meet citizens’ needs. The purpose of this paper is twofold: it measures the levels of transparency of governments and the needs of citizens for government information and consequently assesses whether there is a gap, offering recommendations for reducing this gap. This should contribute to reaching higher levels of useful rather than formal transparency and may eventually help in facilitating government-constituent relations

    L'attuazione dell'e-government in Italia : retorica o realtà?

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    Nel corso dell’ultimo ventennio gli interventi normativi e, più in generale, le azioni a supporto dell’innovazione del settore pubblico italiano hanno apportato cambiamenti significativi agli assetti istituzionali delle pubbliche amministrazioni ridefinendo in modo sostanziale il ruolo degli Enti locali. Il White Paper descrive un’importante azione d’innovazione, quella tecnologica e analizza lo stato di attuazione dell’e-government negli Enti locali italiani. Partendo dal contesto istituzionale e normativo e analizzando le strategie, le scelte organizzative e tecniche che essi hanno effettuato a supporto delle innovazioni tecnologiche, il White Paper presenta lo stato di informatizzazione dei Comuni medio-grandi. Sulla base delle evidenze empiriche, il White Paper suggerisce quali azioni sono da intraprendere o rafforzare per raggiungere gli obiettivi che gli enti si pongono, senza perdere di vista i fabbisogni della domanda

    Transparency as a vehicle for accountability and trust: the discrepancy between formal and useful transparency

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    Transparency promises to heal governments by enhancing their relationships with constituents and improving their capacity to meet their objectives. Some studies show that the practice of transparency is still limited to some policy areas or to comply with law requirements (Heald 2006). Information and communication technologies (ICT) promise to enhance governments' accessibility and openness. However, due to ICT, in most cases, government produce too much information that does not necessarily meet their constituents' needs. As a consequence to enhance transparency and to make governments work better and more efficiently (Norris, 2001; Northrop et al, 1990), they would have to embed in their transparency strategy citizens' preferences for government information. This should contribute to reach further levels of tangible rather than formal transparency and might eventually contribute to facilitate government-constituents relations
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