1,721,003 research outputs found

    Modelli d'azienda per il supporto decisionale e la generazione della conoscenza

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    Il volume descrive il percorso che ha portato alla concezione ed allo sviluppo dei modelli di azienda, sia di carattere descrittivo che operativo-decisionale. Il volume analizza la sincronia tra l'evoluzione dei modelli d'azienda ed il graduale incremento della complessità delle decisioni aziendali. A fronte di tali complessità, è proposto un modello di supporto decisionale che, a determinate condizioni, potrebbe divenire un modello di generazione della conoscenza

    IT Governance in Enterprise Resource Planning and Business Intelligence Systems Environment: a Conceptual Framework

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    A large number of studies has been carried out on IT governance during the last decade, with the aim to support companies in implementing IT governance frameworks aligned with the business strategy. However, companies which create value and develop competitive advantage through an intensive use of Enterprise Resource Planning (ERP) and Business Intelligence Systems (BIS), should implement an IT governance framework tailored on Critical Success Factors (CSFs) of both systems. To organise the main studies on IT governance frameworks, as well as to support companies in designing (or reviewing) their IT governance framework by considering the CSFs of ERP and BIS, a conceptual framework is introduced and discussed. The insights arising from this study are supported by the literature and suggest that an IT governance framework should be designed by considering the ERP and BIS critical success factors, especially in companies whose success heavily depends on such systems

    The interaction between IT and planning: decision support or knowledge generation?

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    The present study aims to discuss, under a theoretical perspective, the role and the added value of the interaction between Information Technology (IT) and decision-making, paying particular attention to the planning context. The main idea of this paper is that the interaction of decision makers with IT, especially when the decisions concern scenario planning and alternative hypotheses, plays two important roles: a) it supports decisions, given the availability of semi-structured information and data provided by IT tools; b) it generates knowledge due both to the iterative approach followed by the decision maker for designing the planning model and to the reasonings and group discussions about the objectives to be defined. The conclusions speculate that the interaction between IT and decision makers is not limited to provide decisional support, but it also generates knowledge and promotes a learning process, especially in a complex decision domain. Therefore, further research is encouraged on this issue, for examining to what extent, and under which conditions, the interaction with IT allows to generate or increase knowledge about a problem, beyond a mere decision support

    Critical Success Factors in Hotel Companies: A Managerial Perspective

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    Literature shows several studies which identify CSFs in hotel companies, examining their role in developing competitive advantage or in supporting the development of the business. Based on prior literature, this study identifies Critical Success Factors (CSFs) which are the most suitable for supporting hotel managers in strategic, management and operational decisions. The managerial approach followed in this research allows to propose three sets of CSFs,each pertaining to one of the three hierarchical levels of the Anthony’s pyramid, andopens the way to further research on the correlation between CSFs and performance management systems

    Corporate social responsibility and family business: An overview

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    This paper aims to examine the main Corporate Social Responsibility (CSR) dimensions in order to provide a preliminary representation of the several perspectives of study dealt by the literature. Subsequently, for each CSR dimension, a proposition is suggested, which highlights the most critical issues emerging from the literature. Such propositions summarize the main characteristics of CSR dimensions and could be useful for further future studies. Similar approach is applied in the second part of the paper, which is focused on the relationship between CSR and the family business and suggest propositions addressed to some peculiarities of CSR and family business, such as: (a) the association between family ownership and community-related CSR performance and (b) the association between family ownership and the employee-related CSR performance
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