7 research outputs found
Evaluating the Role of Requirements Engineering Practices in the Sustainability of Electronic Government Solutions
No full textThe efficacy of electronic government (E-Government) initiatives relies significantly on requirements engineering (RE). Every government wants sustainable solutions in the implementation of E-Government projects. The current research has adopted a mix of research methods. After conducting a comprehensive systematic literature review (SLR), the author conducted a case study to evaluate the proposed model. This research conducts an SLR of the contemporary literature on the success and failure factors of E-Government projects. Additionally, there is an association between the failure factors and the utilization of RE practices. A comprehensive search of electronic databases yielded a total of 71 pertinent articles. After meticulous screening and quality assessment, the data were extracted for analysis. A total of 62 papers were eventually selected. The SLR addressed the distinct hurdles encountered by government bodies. The findings indicated a positive relationship between the utilization of RE practices and the attainment of project success. Various aspects, such as project management practices, stakeholder engagement, and effective communication, were identified as factors that can reduce failures in E-Government projects. The deficiencies observed in E-Government initiatives were linked to inadequacies in implementing RE practices. The other issues identified were insufficient requirement elicitation, limited stakeholder involvement, and inadequate validation and verification of requirements. This study also presented a conceptual framework illustrating the difficulties in E-Government and the practices of RE. Statistical data analysis techniques were employed to examine this conceptual framework. This study suggests that managers examine and evaluate their E-Government project failure reasons and factors on a periodic basis to sustain and continuously enhance E-Government project success
An Integrated Approach for Criteria Evaluation and Software Maintenance Process Management: Insights From Global Software Development Perspective
No full textThe widespread adoption of Global Software Development (GSD) paradigm has completely changed the information technology industry. Offshore software maintenance has emerged as a prominent strategy due to its significant cost savings, resource optimization and gaining competitive advantages. However, the complex interrelationships among the software maintenance criteria, coupled with social and technical factors, have presented substantial challenges for the decision makers to select effective sourcing strategies. This study proposes an integrated approach for identifying the interrelationships among the criteria, and subsequently ranks the sourcing alternatives. To explore the interrelationships among the key factors, the Interpretive Structural Modeling (ISM) technique is applied using the experts’ responses. The factors are classified into three hierarchical levels and categorized based on their importance and interdependencies. Additionally, for optimizing the decision-making process the Analytic Hierarchy Process (AHP) and the Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) are employed to prioritize and rank the offshoring alternatives. Finally, a case study is conducted in the software industry that demonstrates the usefulness and applicability of the proposed integrated approach. The findings reveal that the proposed approach helps the clients and vendors in adopting the effective sourcing strategies for software maintenance process
TOWARDS A TRUSTED E-ELECTION IN KUWAIT : REQUIREMENTS AND PRINCIPLES
No full textAbstract Kuwait is a democratic country that has used paper ballots for its parliament elections for many years. Although many people are content with the paper ballot, a survey shows that it has drawbacks, which have made some people lose confidence in the system and would prefer a replacement electronic system. However, the survey also shows that voters are cautious about electronic voting and are not ready for a full internet-enabled system. The aim of this paper is to propose a step-by-step approach for introducing electronic voting system and to define a set of requirements that an e-voting system, which is planned to be used instead of paper-based voting system in Kuwait, should satisfy
Towards a trusted e-election in Kuwait : Requirements and principles
No full textKuwait is a democratic country that has used paper ballots for its parliament elections for many years. Although many people are content with the paper ballot, a survey shows that it has drawbacks, which have
made some people lose confidence in the system and would prefer a replacement electronic system. However, the survey also shows that voters are cautious about electronic voting and are not ready for a full internet-enabled system. The aim of this paper is to propose a step-by-step approach for introducing electronic voting system and to define a set of requirements that an e-voting system, which is planned to be used instead of paper-based voting system in Kuwait, should satisfy
Application Maintenance Offshoring Using HCI Based Framework and Simple Multi Attribute Rating Technique (SMART)
No full textOver the last two decades, the rapid expansion of the Internet has prompted a growing number of enterprises to deploy their work globally. Companies are increasingly reliant on software systems, which need ongoing modification, maintenance, and upgrades. The maintenance phase consumes approximately 80% of the total software budget. Hence, companies have been eagerly looking for offshore outsourcing of these software systems. Choosing the best sourcing model for software maintenance projects remains elusive and challenging due to a variety of technological, social, and political factors. This study aims to analyze application maintenance offshoring related factors and addresses its decision-making process. To achieve the study objectives, factors of two datasets are analyzed based on standard deviation, mean and mean error. The Critical Success Factors (CSFs) are examined thoroughly to explore their impact on decision-making process. Additionally, the study proposes a sourcing framework based on CSFs that uses the Human Computer Interaction (HCI) principles. This framework assists clients and vendors to evaluate the projects prior to offshoring decisions. To enhance decision-making process, a case study is conducted in the Information Technology (IT) industry and the Simple Multi Attribute Rating Technique (SMART) is applied. As the results show, SMART ranks the available options and helps in making effective offshoring decisions
OffshoringDSS: An Automated Tool of Application Maintenance Offshoring
No full textThe rapid spread of the internet over the last two decades has prompted more and more companies to deploy their work internationally. The offshoring strategy enables organizations to cut down costs, boost shareholder value, acquire a competitive advantage, reduce cycle time, increase workforce flexibility, generate revenue and focus on their core business. The number of worldwide software development projects has increased due to globalization. Global Software Development (GSD) projects are forecast to grow by 20% to 30% in countries like India and China. The outsourcing experts choose one of the suitable models from the available global delivery options to deliver services in the global software paradigm. However, adopting the appropriate model for application maintenance is a complicated process. In addition, the right model is selected based on various influencing factors, type of the project and client requirements. Additionally, sufficient domain expertise is necessary for the decision making of offshore outsourcing. Currently, there is no dynamic and automated tool for the decision making of application maintenance offshoring. Therefore, this study presents an Offshoring Decision Support System (OffshoringDSS), an automated and novel tool to make the offshoring decisions of application maintenance. The suggested tool is based on the Analytic Hierarchy Process (AHP) technique. The tool automatically performs all the calculations involved in the decision making and ranks the sourcing models
