1,721,018 research outputs found

    Measuring the impact of social media boycotts on tourist arrivals: evidence from the British Museum

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    The main objective of this study is to investigate whether social media boycotts have a negative impact on tourist arrivals. We analyzed 17,905 negatively valenced tweets pertaining to the British Museum from 2014 to 2019, which were linked to two separate boycotting campaigns. Employing the local projection method, we assessed the influence of these Twitter boycotts on the British Museum's tourist arrival numbers. Our results suggest that social media boycotts have a modest impact on declining tourist figures, with varying effects observed across campaigns with different themes. Notably, the “Drop BP” boycott demonstrated a statistically significant, albeit mild, correlation between tweet volume and tourist arrivals. This research enhances the understanding of tourism boycotts by providing empirical evidence of social media boycotts’ effects on tourist numbers. We also offer insights for attraction managers on managing and mitigating boycotts

    Chinese SME development and industrial upgrading

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    Purpose: Drawing from industrial upgrading theories, this study aims to explore the issues of industrial upgrading and small and medium-sized enterprises (SMEs) development in an emerging market – China. Design/methodology/approach: A contextual stepwise approach is undertaken by applying netnography and interviews to investigate manufacturing SMEs' perceptions on upgrading. Findings: The study outlines three economic actors – government, industry and manufacturer; two upgrading factors – internal and external; a vicious circle that consists of thin profit, quality and imitation issues; and a benign circle that incorporates a list of upgrading capabilities – research and development (R&amp;D), creativity, design and branding – in the context of upgrading to the value-added supply chain. Research limitations/implications: By integrating the findings with relevant literature, the authors propose a framework to best illustrate manufacturing SME upgrading. The findings reveal that Chinese manufacturing SMEs acquire upgrading capabilities through organizational learning during the upgrading process, which is affected by both external and internal factors in the constraints imposed by the interplay of relevant actors. Originality/value: Through the innovative methodological approach, this study affords great insights into industrial upgrading from the perspective of manufacturing SMEs in an emerging economy – China.</p

    Product innovativeness under market uncertainty: the mediating impact of market orientation and absorptive capacity

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    In increasingly uncertain market environments, businesses often struggle to maintain competitiveness through product innovation. Therefore, understanding how business entities, particularly small and medium-sized enterprises (SMEs), leverage their internal resources and capabilities to drive product innovation requires further exploration. This study, based on a survey of 313 Chinese technology-based SMEs, examines how SMEs utilise resources such as market orientation (i.e. customer orientation and competitor orientation) and absorptive capacity to enhance product development innovation in uncertain market conditions. Our findings indicate that market environmental uncertainty positively influences product innovativeness. Additionally, SMEs are more likely to prioritise processing competitor information to enhance product innovation while placing less emphasis on adopting a customer-oriented strategy in highly dynamic and uncertain markets. This study contributes to the literature by conceptualising market uncertainty as a driver of business activities and empirically testing its alignment with internal contingencies to reveal its effects on product innovativeness

    Managing and building B2B SME brands: an emerging market perspective

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    PurposeThis paper aims to distil the management challenge pertaining to B2B SME branding strategy, communication and constraint in the emerging market context of Chinese manufacturing.Design/methodology/approachComplemented by 19 interviews, this paper adopted a novel methodological approach – netnographic analysis – to investigate a selection of Chinese manufacturing SMEs.FindingsFindings revealed three managerial approaches to B2B brand management: conservative, flexible and integrated-exploratory.Practical implicationsUnderstanding the three approaches offers managerial implications for Chinese manufacturer SMEs to redesign their branding practice. Informed with a better understanding of the available option, they will be able to achieve high value-added production through branding to gain competitiveness. This study sheds light on B2B SME branding from an emerging market perspective, an area that has been largely neglected in the existing literature.Originality/valueFindings make a novel contribution to B2B SME brand management literature by clarifying practical management issues pertinent to Chinese emerging market manufacturers in particular, and offering widely generalizable lessons for B2B brand management research

    Assessing the maintenance in a process using a semi-parametric approach

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    In developing any successful maintenance strategy it is important to be able to estimate the rate of occurrence of maintenance events. In a previous paper the authors have argued that there are advantages to using a non-parametric or semi-parametric approach to such analysis. In this paper the authors explore the use of the approach to data from the water industry using a case study. The approach provides insight into the context revealing the impact of maintenance on the process. The effect of the maintenance strategy can be evaluated. The paper explores the practical issues of missing values and implementation of an appropriate maintenance strategy

    Valuing live music: The UK Live Music Census 2017 report

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    The UK’s first ever national live music census took place in 2017. For 24 hours from noon on Thursday 9th March, volunteers in cities across the country went out and about to live music events, from pub gigs to massed choirs to arena concerts. Live music censuses took place in our three primary snapshot cities of Glasgow, Newcastle-Gateshead and Oxford while affiliate censuses also ran in Brighton, Leeds and Southampton on 9-10 March and in Liverpool on 1-2 June, the affiliates led by members of UK Music’s Music Academic Partnership (MAP). The intention of the census project was to help measure live music’s social, cultural and economic value, discover what challenges the sector is facing and inform policy to help live music flourish. Recent years appear to have been extremely challenging for live music venues, particularly those at the smaller end of the spectrum. There have been numerous media reports of British music venues closing because of property development and gentrification of once lively musical neighbourhoods. This is due not only to the conversion or even demolition of some venues, but also development around venues and the ensuing noise complaints from venues’ new residential neighbours. At the time of writing, a number of venues have voiced concerns about threats to their future. These include Glasgow’s King Tut’s Wah Wah Hut, Bristol’s Thekla, and London’s Café Oto, the latter an Arts Council England National Portfolio Organisation. The UK Live Music Census provides further evidence that smaller venues are facing a ‘perfect storm’ of issues at present which is affecting their long-term viability and sustainability. Some of these are internal – for example, equipment or building repairs. Many are external, such as increased business rates, strict licensing laws and the aforementioned nearby property development. The report draws on survey data, both quantitative and qualitative, to bridge the current knowledge gap about the specific relationship between the value of live music on the one hand and the current challenges facing the UK’s live music sector on the other. It also draws on eighteen semi-structured profile interviews with individual musicians and venue workers in order to provide illustrative examples of some of these challenges. Workers from small music venues and (music) bars/pubs form the majority of the interviewees – and, indeed, a key focus of the report – as this currently appears to be the area of the sector facing the most pressing challenges. We hope that by focusing on this vital but often hidden sphere of activity and value, the live music ecology of the UK as a whole will benefit. ## Disclaimer ## Disclaimer: We should note that although the Musicians’ Union, Music Venue Trust, UK Music and various other stakeholder groups have contributed to this project in important ways, the opinions expressed and conclusions drawn are our own. ## Note: Related data ## This Item is part of the DataShare Collection "UK Live Music Census" https://datashare.is.ed.ac.uk/handle/10283/3028 . Files containing associated data: * Webster, Emma; Brennan, Matt; Behr, Adam; Cloonan, Martin; Ansell, Jake. (2018). UK Live Music Census toolkit, [interactive resource]. University of Edinburgh. ECA. Reid School of Music. https://doi.org/10.7488/ds/2312. * Brennan, Matt; Behr, Adam; Cloonan, Martin; Webster, Emma "UK Live Music Census 2017 data for DataVault" (2018) https://doi.org/10.7488/206fa213-30d1-4a2c-84fe-5b5ba83ac62e .This Item is part of the DataShare Collection "UK Live Music Census" https://datashare.is.ed.ac.uk/handle/10283/3028 . Files containing associated data: * Webster, Emma; Brennan, Matt; Behr, Adam; Cloonan, Martin; Ansell, Jake. (2018). UK Live Music Census toolkit, [interactive resource]. University of Edinburgh. ECA. Reid School of Music. https://doi.org/10.7488/ds/2312. * Brennan, Matt; Behr, Adam; Cloonan, Martin; Webster, Emma "UK Live Music Census 2017 data for DataVault" (2018) https://doi.org/10.7488/206fa213-30d1-4a2c-84fe-5b5ba83ac62e
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