54 research outputs found
Amid the COVID-19 Pandemic, Social Media Usage and Food Waste Intention: The Role of Excessive Buying Behavior and Religiosity
No full textDespite being a religious country, the Kingdom of Saudi Arabia (KSA) ranks among the world’s worst food wasters. Social media usage (SMU) and changes in customers’ behavior, such as excessive buying, are some of the main influences of food waste. This paper examined the impact of SMU on food waste intention (FWI) with the mediating role of religiosity and excessive buying behavior amid the coronavirus (COVID-19) pandemic. A self-administered questionnaire was completed by 1250 restaurant customers in KSA. The study results employing structural equation modeling (SEM) demonstrated a significant negative impact of customer religion on the intention of food waste. Nevertheless, SMU fosters excessive buying, which in return results in a high FWI. The results also demonstrated that excessive buying behaviors partially mediate the influence of SMU and religiosity on the intention of food waste. The findings have numerous implications for policymakers, academics, and restaurant professionals
Mental health of tourism employees post COVID-19 pandemic: a test of antecedents and moderators
No full textMany people are experiencing a lack of confidence in the security of their employment
due to the COVID-19 pandemic, particularly employees in the tourism sector, which has caused
adverse effects on their mental health. These adverse effects involve the management of stress,
anxiety and depression, that may arise from the demands of the industry. However, few studies have
explored how insecurity in the workplace and financial pressure from families affects mental health
and can intervene in these relationships. In this study, the aim was to investigate job insecurity as
an antecedent of employees’ mental health and family financial pressures as a moderator using a
sample of 475 hotel and travel industry employees. The theoretical background of the study was built
upon the theories of resource conservation and effort–reward imbalance. The participants completed
an online survey that measured job insecurity, family financial pressure, depression, anxiety, and
stress. The collected data were subjected to PLS-SEM data analysis. The findings of this study reveal
that job insecurity had a significant influence on depression, anxiety, and stress among tourism
employees, and family financial pressure worsened the negative consequences of job insecurity on
mental health. This research highlights the significance of addressing the mental health of employees
in the tourism sector after the COVID-19 pandemic, as well as the crucial role played by family
financial pressures. The findings of this study highlight the importance of addressing job insecurity in
the tourism industry and its impact on employees’ mental health. This could involve implementing
policies and practices that enhance job security, such as providing more stable work schedules,
better benefits packages, and greater opportunities for professional development. The results also
underscore the need to take into account the role of family financial pressure in moderating the
impact of job insecurity on mental health. Practitioners and policymakers in the tourism industry
should consider ways to alleviate financial pressure on employees and their families, such as offering
assistance programs, flexible work arrangements, and supportive company policies
Mental Health of Tourism Employees Post COVID-19 Pandemic: A Test of Antecedents and Moderators
No full textMany people are experiencing a lack of confidence in the security of their employment due to the COVID-19 pandemic, particularly employees in the tourism sector, which has caused adverse effects on their mental health. These adverse effects involve the management of stress, anxiety and depression, that may arise from the demands of the industry. However, few studies have explored how insecurity in the workplace and financial pressure from families affects mental health and can intervene in these relationships. In this study, the aim was to investigate job insecurity as an antecedent of employees’ mental health and family financial pressures as a moderator using a sample of 475 hotel and travel industry employees. The theoretical background of the study was built upon the theories of resource conservation and effort–reward imbalance. The participants completed an online survey that measured job insecurity, family financial pressure, depression, anxiety, and stress. The collected data were subjected to PLS-SEM data analysis. The findings of this study reveal that job insecurity had a significant influence on depression, anxiety, and stress among tourism employees, and family financial pressure worsened the negative consequences of job insecurity on mental health. This research highlights the significance of addressing the mental health of employees in the tourism sector after the COVID-19 pandemic, as well as the crucial role played by family financial pressures. The findings of this study highlight the importance of addressing job insecurity in the tourism industry and its impact on employees’ mental health. This could involve implementing policies and practices that enhance job security, such as providing more stable work schedules, better benefits packages, and greater opportunities for professional development. The results also underscore the need to take into account the role of family financial pressure in moderating the impact of job insecurity on mental health. Practitioners and policymakers in the tourism industry should consider ways to alleviate financial pressure on employees and their families, such as offering assistance programs, flexible work arrangements, and supportive company policies
Amid the COVID-19 Pandemic, Unethical Behavior in the Name of the Company: The Role of Job Insecurity, Job Embeddedness, and Turnover Intention
No full textThe worldwide economic crisis initiated by the COVID-19 pandemic certainly altered the perception of regular job insecurity dimensions and brought these to the ultimate level. When employees feel insecure, they may decide to participate in unethical behavior in the name of the company to avoid layoff and become retained employees. This study investigated the relationship between job insecurity and unethical organizational behavior through the mediating role of job embeddedness and turnover intention. A total of 685 employees working in five- and four-star hotels and category A travel agents participated in this study. Data were analyzed using structural equation modeling. Job embeddedness and turnover intention were found to be partially mediated by the impact of job insecurity on unethical organizational behavior. Theoretical and practical implications were identified and discussed
Amid COVID-19 Pandemic, Entrepreneurial Resilience and Creative Performance with the Mediating Role of Institutional Orientation: A Quantitative Investigation Using Structural Equation Modeling
No full textAs a result of the spread of the coronavirus (COVID-19), thousands of small companies around the world have been severely disrupted. Many business professionals, particularly entrepreneurs, suffer from the unprecedented magnitude of the lockdown of social activities, which is combined with limits on individual mobility. This study investigates the resilience of entrepreneurs—which is characterized by hardiness, resourcefulness, and optimism—as well as the relationship between resilience and creative performance. Additionally, the mediating role of institutional orientation is investigated in order to highlight how contextual factors influence this relationship. Using a quantitative study approach and structural equation modeling data analysis technique, 390 entrepreneurs were investigated, and the analyzed data demonstrate that entrepreneurs’ ability to persevere in the face of adversity is strongly related to their ability to innovate, with institutional orientation serving as a partial mediating variable. Implications and future research opportunities are also explored in the paper
Green Management and Sustainable Performance of Small- and Medium-Sized Hospitality Businesses: Moderating the Role of an Employee’s Pro-Environmental Behaviour
No full textAs green management practices (GMPs) matter not only for improving the organizations’ tribble line performance (environmental, economic, and social) but also can sustain a competitive advantage. Since the tourism and hospitality industry is subject to environmental expectations from visitors, governments, and the community, it is vital to understand what motivates GMPs to overcome environmental obstacles and satisfy those demands. However, the current literature fails to comprehensively justify how small- and medium-sized businesses (SMEs) tackle green management difficulties when implementing their plans, even though these SMEs could be a leading contributor to environmental concerns. Although many scholars assert that employees’ pro-environmental behaviours are decisive in boosting efforts of green management to improve corporate sustainable performance, only limited studies probed the importance of employees’ pro-environmental behaviours in SMEs in developing countries. To fill this research gap, the data was gathered from 304 small- and medium-sized hotels and travel agency middle managers using a self-administered survey approach. The collected data was analysed using the Smart PLS-structural equation modelling technique. The PLS-SEM results demonstrated that GMPs can improve environmental, economic, and social performance and these relationships can be strengthened through the moderating effects of employees’ pro-environmental behaviour. The study findings revealed that small- and medium-sized hospitality businesses should focus on creating a culture of environmental stewardship and actively involve employees in green initiatives to enhance sustainable performance. The study is important as it helps to understand the role of employee pro-environmental behaviour in green management and sustainable performance in small- and medium-sized hospitality businesses and can help the industry to adopt more sustainable practices. Several theoretical and practical implications were discussed and opportunities for further research were elaborated
Unethical Organization Behavior: Antecedents and Consequences in the Tourism Industry
No full textThe entire tourism and hospitality industry has witnessed a considerable increase in the number of ethical difficulties that occur in the workplace. It has been discovered that unethical organizational behavior (UOB) is the most significant category in tourists’ unpleasant experiences, driving them to switch and spread unfavorable word-of-mouth information. This study aims to explore the effects of three contextual factors on UOB (i.e., work intensification, job insecurity, and an unethical company-profit climate) and to investigate its possible employee-related consequences, including the feeling of guilt, emotional exhaustion, and customer-oriented citizenship behavior. A total of 970 employees working in hotels (5-star and 4-star) and travel agencies (Category A) participated, and the obtained data were analyzed by structural equation modeling. The results asserted that work intensification, job insecurity, and an unethical company-profit climate stimulate unethical organizational behavior, and unethical organizational behavior leads to feelings of guilt, emotional exhaustion, and customer-oriented citizenship behavior. Significant insights into theoretical and practical implications were further discussed
Underdog Environmental Expectations and Environmental Organizational Citizenship Behavior in the Hotel Industry: Mediation of Desire to Prove Others Wrong and Individual Green Values as a Moderator
No full textDiscretionary environmental behaviors are usually encouraged beyond a formal reward system, but environmental skeptics, from managers or co-workers, place underdog expectations on the importance of organizational citizenship behaviors for workplace environments. Building on the leadership substitution theory, the social exchange theory (SET), and the ability-motivation-opportunity (AMO) theory, in the current study, we explore the relationships between underdog environmental expectations and organizational citizenship behaviors for the environment (OCBE), with the mediating effects of desire to prove others wrong and the moderating effect of green values. A total of 246 hotel employees participated, and the obtained data were analyzed by structural equation modeling with partial least squares (PLS). The results assert that underdog environmental expectations are able to reduce OCBE. The results also demonstrate that green values and the desire to prove others wrong lessen the negative effect of underdog environmental expectations on OCBE. In addition, we discuss the theoretical and practical implications regarding the application of these findings to the tourism and hospitality industries
Residents’ Environmentally Responsible Behavior and Tourists’ Sustainable Use of Cultural Heritage: Mediation of Destination Identification and Self-Congruity as a Moderator
No full textIn the face of escalating global concerns surrounding environmental sustainability and the preservation of cultural heritage, this research explores the intricate connection between residents’ environmentally responsible conduct (ERB) and tourists’ sustainable involvement with cultural heritage sites (SU). Highlighting the pivotal importance of destination identification (DI) as a mediator and self-congruity (SC) as a moderator, our study utilizes a quantitative data approach to investigate the nuanced relationships inherent in the domain of tourism destinations. The data were collected from 324 tourists (visiting Luxor heritage city in Egypt) and analyzed by PLS-SEM, and the results showed a positive correlation between residents who strongly identify with their local environment and an increased dedication to environmentally responsible actions. Moreover, tourists who demonstrate elevated levels of self-congruity with the cultural heritage destination are inclined to embrace more sustainable behaviors, thereby making positive contributions to heritage preservation initiatives. This study enriches the evolving domain of sustainable tourism by providing insights into the intricate interactions between residents and tourists, fostering environmentally responsible behavior, and promoting the sustainable utilization of cultural heritage. Practical applications encompass the formulation of community-based interventions, the design of destination marketing strategies, and the proposal of policy recommendations. These initiatives aim to enhance the engagement of both residents and tourists, fostering the long-term preservation of cultural and environmental assets. Ultimately, the research seeks to guide sustainable tourism practices that strike a balance between the economic advantages of tourism and the essential preservation of cultural heritage and natural environments for future generations
Positive Humor and Work Withdrawal Behaviors: The Role of Stress Coping Styles in the Hotel Industry Amid COVID-19 Pandemic
No full textWorking in the hospitality industry is stressful due to the intensive workload and extended work hours; this stress has increased after the COVID-19 pandemic due to high levels of job insecurity, downsizing, and laying off procedures. Employees in the hotel industry can deal with stress positively by utilizing task-coping styles or negatively by emotion- and avoidance-coping styles. Building on the transactional theory of stress and coping, and the benign violation theory of humor, the current study explores the relationships between positive humor and work withdrawal behaviors with the mediating effects of coping styles. A total of 407 hotel employees participated, and the obtained data were analyzed by structural equation modeling with partial least squares (PLS). The results asserted that affiliative humor is able to reduce coping with stresses via the negative styles and to increase coping with stresses via the positive style. The results also demonstrated the ability of task-coping in reducing work withdrawal behavior. Significant insights into theoretical and practical implications are further discussed
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