3 research outputs found
Exploring user feedback on sharia FinTech apps: a Netnographic study in Indonesia
No full textThe rapid growth of Sharia FinTech applications in Indonesia has raised questions about user perceptions and experiences. This study employs a Netnographic approach to explore user feedback on Sharia FinTech apps through reviews posted on the Google Play store. The research analyzed 129 reviews from five Sharia FinTech applications between July and December 2023. The study reveals that 55.10% of users expressed overall satisfaction with the apps, appreciating their ease of use and Sharia compliance. However, significant challenges were identified, with 37.50% of negative reviews related to payment delays and interest issues. Other concerns included system errors, account creation difficulties, and poor customer service. These findings highlight the complex dynamics of user experiences with Sharia FinTech applications, demonstrating a generally positive reception but also pointing to critical areas for improvement. The study contributes to the understanding of Sharia FinTech adoption in Indonesia and provides valuable insights for application developers and Islamic microfinance institutions to enhance their services and address user concerns
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The Shi'a Muslims of the United Provinces of India, c 1890-1940
No full textThis dissertation examines religious, social and political change among the Shia
Muslims of the United Provinces of colonial India, c. 1890-1940. Focusing especially,
upon the towns of Lucknow and Amroha but discussing the region as a whole, it traces
the formation of a community identity among Shia Muslims, and questions how
disparate Shi'a populations were able to construct a consciousness of solidarity. The
dissertation is based on a combination of archival and printed sources in English and
Urdu.
The first chapter assesses processes of sectarian organisation and the formation of a
number of Shia institutions and societies in Lucknow in the thirty year period from
1890, including several madrasas and the All India Shi'a Conference. The second chapter
examines manifestations of religious renewal among Indian Shi'as. Forms of religious
proselytisation are discussed, particularly the contribution of the printing press and the
changing role of preaching. The development of religious conflict is outlined, through
examinations of religious debates and the reformation of Muharram rites.
A third chapter examines Shia responses to the so-called '`Aligarh movement',
considering reactions to educational reform and the Muhammadan Anglo-Oriental
College at `Aligarh. A fourth chapter discusses Shia responses to the campaigns of jihad
and pan-Islamism current among many Muslims in the early twentieth century. Together,
these two chapters demonstrate the expansion and politicisation of sectarian differences,
and the attempts by some Shi'as to organise separately from wider Muslim institutions.
The final chapter assesses a series of Shi'a-Sunni conflicts in Lucknow in the 1930s. It
examines some of the contributory factors and discusses the conflicts in the light of the
processes of sectarian organisation discussed in earlier chapters. The conclusion
evaluates the implications of the thesis for our understanding of Indian Shia Muslims
and, more generally, of sectarian identities and conflicts in Indian Islam
