678 research outputs found

    Mobile self-checkout systems in the FMCG retail sector: A comparison analysis

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    New business models are emerging in the FMCG retail sector due to the wide diffusion of digital technologies; innovative tools-such as Pervasive Retailing Information Systems-are wide spreading all over the world aiming to increase customer loyalty and retailer performance. Furthermore, the recent mass diffusion of mobile technologies is also contributing to modify customer satisfaction towards the shopping process. In this context, new generations of self-service systems-i.e. mobile Self-Checkout Systems (mSCSs)-are becoming widely adopted by FMCG (Fast Moving Consumer Goods) retail companies: the aim is to both speed up the customer-shopping trip and increase customer satisfaction. A mSCS is a selfcheckout system based on mobile technology. Traditionally, self-checkout systems have been applied to speed up the customer purchase process; impacts on retailer performance could also be evaluated in order to optimize labor force at store level. The paper proposes a comparison analysis about the application of different types of mSCSs at FMCG retail stores: the study will focus on analyzing quantitatively impacts on time based metrics both from the customer and the retailer points of view. The study will be helpful for practitioners in designing their own mSCS; furthermore, a structured model for evaluating potential impacts of innovative technologies at the retail sector as a result. Finally, a discrete-event simulation model has been developed to quantitatively compare different mSCSs in a case study

    Monitoring product circularity and sustainability through Product Lifecycle Management: a bibliometric analysis

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    The transition to a Circular Economy (CE) in the industrial sector requires the identification and monitoring of effective Key Performance Indicators (KPIs), in order to measure the effectiveness of circular strategies in terms of resource efficiency, as well as environmental sustainability. However, today value chains are characterized by the presence and interactions of several actors, each one involved in different phases of the Product Lifecycle Management (PLM). Therefore, the identification and availability of reliable data to measure the selected KPIs can represent a challenge in this process, since data has to be retrieved from different source of the production chain, requiring effective information sharing approaches. This need can be addressed through the implementation of effective PLM approaches. To explore the potentiality of adopting PLM systems to support the monitoring of circularity and sustainability in the industrial sector, this study presents a bibliometric analysis aiming at highlighting the main trends currently characterizing this research topic. The results of the analysis show that literature on the topic is moving from a productivity-centered approach to a sustainability-driven one. However, further research is needed to provide more qualitative insights on the relevant literatur

    Location-Based Discovery and Network Handover Management for Heterogeneous IEEE 802.11ah IoT Applications

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    This research was funded by the Flemish IDEAL-IoT project (FWO SBO, grant nr. S004017N). The author Serena Santi is funded by the Flemish FWO SB grant (nr. 1S82120N). The author Filip Lemic was supported by the EU MSCA grant (nr. 893760). The computational resources were provided by the VSC (Flemish Supercomputer Center), funded by FWO and the Flemish Government -department EWI

    Serena Hung: a published author at 18

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    Profile of Serena Hun
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