1,721,048 research outputs found

    ERP RISK ASSESSMENT: EVIDENCES FROM CASE STUDIES

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    Not infrequently, enterprise integration projects fail. The lessons learned from these failures can help managers avoid common and even not-so-common pitfalls. More important to the practitioner, however, is the ability to predict and manage risks associated with these failures. This paper proposes a preliminary verification of the proposed risk management methodology in order to assess the applicability, utility and usability of the suggested solutions and to achieve potential refinements. The empirical verification, in particular, intends to investigate the proposed model by retrospective case studies in five big companies from different sectors. A case study research framework was created and applied. Companies with similar profiles were surveyed and differences in the implementation projects were detected. Inferences about the adopted risk management approaches and risk treatment techniques were finally made

    Risk management in enterprise resource planning projects

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    In recent years Enterprise Resource Planning (ERP) systems have received much attention. ERP are extremely complex information systems, whose implementation is often a complex adventure for business enterprises. The organizational relevance and risk of ERP projects make it important for organizations to focus on ways to make ERP implementation successful. However, dealing with risk management in ERP project introduction is an ambitious task. Numerous risk factors have to be taken into account which include technological and managerial aspects, both psychological and sociological; moreover they can be deeply interconnected and have indirect e ects on the project. Therefore, the risk management process is highly difficult and uncertain. The general purpose of this study is to develop an innovative risk management methodology supporting the formulation of risk treatment strategies and actions during ERP introduction projects in order to nally improve the success rate. In this thesis, the research context, framework and methodology are presented; then main phases are introduced and results discussed

    Search Practices and Performance for Discontinuous Innovation: First Results of a Survey on High Tech Firms

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    Management literature has highlighted that under discontinuous conditions incumbents have encountered serious obstacles in identifying, develop and commercialize innovations as traditional and validated ‘good’ approaches are not adequate, or even counterproductive. It is therefore necessary to identify and deploy the capabilities and practices that organisations could apply for enhancing their capacity to manage discontinuous innovation (DI). Based on a comprehensive literature review on search practices and on the empirical background of the Discontinuous Innovation Lab - a research network covering around 180 firms in 12 countries - we developed a questionnaire submitted to a 600 high tech Italian firm sample (respondents are R&D directors or general managers). This paper builds on the practice-based model for the search phase that we have previously tested by using the Structural Equation Modelling, and enlarges the analysis to empirically validate performance, both innovative and financial ones

    Silence is golden: the role of team coordination in health operations

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    Purpose: This study investigates the relationships between team dynamics and performance in healthcare operations. Specifically, it explores, through wearable sensors, how team coordination mechanisms can influence the likelihood of surgical glitches during routine surgery. Design/methodology/approach: Breast surgeries of a large Italian university hospital were monitored using Sociometric Badges – wearable sensors developed at MIT Media Lab – for collecting objective and systematic measures of individual and group behaviors in real time. Data retrieved were used to analyze team coordination mechanisms, as it evolved in the real settings, and finally to test the research hypotheses. Findings: Findings highlight that a relevant portion of glitches in routine surgery is caused by improper team coordination practices. In particular, results show that the likelihood of glitches decreases when practitioners adopt implicit coordination mechanisms rather than explicit ones. In addition, team cohesion appears to be positively related with the surgical performance. Originality/value: For the first time, direct, objective and real time measurements of team behaviors have enabled an in-depth evaluation of the team coordination mechanisms in surgery and the impact on surgical glitches. From a methodological perspective, this research also represents an early attempt to investigate coordination behaviors in dynamic and complex operating environments using wearable sensor tools

    Interactions and Performance of Surgery Teams: a sociometric approach

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    Leveraging on the novelty and potential of sensor-based measurements, this study aims to investigate the relationship between surgery team behaviors and surgical performances. Using sociometric badges, we collected the individual and collective behaviors of surgical team members concerning 66 breast surgeries in the Breast Unit of an Italian university hospital. The results of the correlation analysis suggest that the higher the level of speaking between participants and the involvement in the speech during the surgery the higher is the probability of surgical glitches. In addition, the correlation analysis shows that a positive and collaborative teamwork negatively correlate with the presence of surgical glitches. This seems to confirm previous research on the importance of teamwork for improving patient safety
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