Ilomata International Journal of Social Science
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383 research outputs found
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The Portability of Ideas in Global Data Governance: A Coxian Reading of ‘Data Free Flow with Trust’ Journey to the UN Global Digital Compact
Full text linkThis article investigates the institutionalization of “trusted cross-border data flows” and “interoperability” within the UN Global Digital Compact. Employing a Coxian framework of ideas, material capabilities, and institutions, it argues this outcome was not passive diffusion. Instead, it was the product of a historic bloc that aligned U.S. policy with the interests of major technology firms. Through a directed content analysis of key diplomatic texts from the G20, OECD, and UN, the study traces the genealogical journey of this conceptual pairing. The analysis reveals how this highly portable formula was progressively embedded and proceduralized in the GDC's final text. The article also demonstrates that the success of this ideational project is underwritten by material power: the concentrated structure of global cloud infrastructure, which makes this governance settlement the most feasible option. The research illuminates how hegemonic consensus in digital governance is achieved through a mutually reinforcing alignment of adaptable ideas, strategic institutionalization, and the realities of material capabilities
Collective Action in Tourism Village Development: A Case Study of Sade Village, Lombok
Full text linkThis study examines the dynamics of collective community participation in Sade Village, one of the recognized tourism villages in Central Lombok. Despite its long-standing status as a tourist destination, Sade’s progress toward achieving Desa Mandiri remains hindered by limited collective involvement. This condition raises questions about the community’s role in advancing sustainable tourism. To explore this issue, the research investigates residents’ perceptions of tourism as a shared good, the motivations that drive participation, and the barriers that restrict effective collective action. A qualitative case study was conducted through in-depth interviews and participatory observations with residents and key stakeholders during a three-day field visit in June 2025. The data were analyzed thematically using the Miles and Huberman framework, with credibility strengthened through triangulation, expert review, and inter-coder reliability checks. The findings reveal that while residents recognize tourism as beneficial for the community, their participation remains limited. Material incentives, particularly financial benefits that support daily needs, serve as the strongest motivators, complemented by solidary incentives expressed in communal bonds and cultural preservation. However, these drivers seldom translate into coordinated action due to a passive participation mindset, limited awareness of innovation, and the absence of formal organizational structures. The study concludes that low participation in Sade Village reflects cultural and structural constraints rather than disinterest, enriching CAT’s propositions on institutional emergence and free-rider dynamics. It recommends demonstration-based approaches, selective financial incentives, and formal tourism institutions, linked to national programs such as ADWI, to foster sustainable, community-led development in other villages
Stimulating Consumer Interest in Pukis Kota Baru: Food Influencer and Sustainable Value Through Hedonic and Utilitarian Value
Full text linkThis study investigates the influence of food influencers and sustainable value on consumers’ intention to purchase Pukis Kota Baru, a traditional Indonesian food, examining the mediating roles of hedonic value and utilitarian value. Amid the rapid digitalisation of consumption and the heightened importance of sustainability in consumer decisions, there remains limited empirical research integrating influencer marketing and sustainability within the context of traditional foods. Addressing this gap, the present research adopts a quantitative survey method, targeting active social media users in DKI Jakarta who have prior experience with Pukis Kota Baru, and analyses responses from 259 participants using Partial Least Squares Structural Equation Modelling (PLS-SEM) with SmartPLS 4.0. The findings reveal that both food influencers and sustainable value exert a direct positive effect on consumption intention, while only utilitarian value serves as a significant mediator in these relationships; hedonic value does not play a mediating role. These results underscore the predominance of functional considerations in shaping purchase intentions for traditional foods in the digital era, and highlight the strategic importance for marketers and MSMEs to emphasise sustainability messages and practical benefits in digital marketing campaigns for local food products
The Role of Digital Government Innovation in Driving Bureaucratic Reform and Improving Sustainable Public Service Governance
Full text linkThis paper explores how digital government innovation drives bureaucratic reform and enhances sustainable public service governance. As digital technologies evolve rapidly, governments are adopting new tools to enhance efficiency, transparency, and citizen engagement. However, the impact of these innovations on bureaucratic structures and governance remains underexplored. This study addresses the question: How do digital government innovations contribute to bureaucratic reform and sustainable governance? The novelty of this research lies in its comprehensive synthesis of existing literature, offering a unique perspective on the collective impact of digital government initiatives. While the manuscript provides a valuable integrative analysis, its novelty is focused more on synthesizing existing insights than offering new theoretical contributions. It is recommended that the study further develop an original conceptual framework to enhance its theoretical generativity. While previous studies have focused on specific aspects of digital governance, this paper provides a comprehensive view of how these innovations transform public service delivery and governance structures. Based on a qualitative approach, the study reviews 40 articles published between 2015 and 2025, focusing on themes such as efficiency, transparency, citizen participation, and sustainability. The findings indicate that digital innovations improve bureaucratic efficiency, increase transparency, and enhance citizen engagement. However, challenges like the digital divide and cybersecurity concerns still impede their full potential. In conclusion, this research emphasizes the need for investments in digital infrastructure and policies that promote digital literacy and government support to optimize the benefits of digital government innovations
Resistance to Ideal Body Standards: Self-Presentation and Self-Image of Plus-Size Female Influencers on Instagram
Full text linkThis study aims to understand how plus-size female influencers in Indonesia interpret their self-image and self-presentation on Instagram as the social media platform, particularly within the context of dominant societal standards of the ideal female body. By using a qualitative approach and digital ethnographic method, data were collected through in-depth interviews and content observation of three informants’ Instagram accounts. The findings reveal three key aspects: (1) the meaning of self image for plus-size women; (2) the influence of audience on reflecting self-presentation and self-image; and (3) strategies of self-presentation on social media. The informants demonstrated an authentic of themselves, while creating a digital space that promotes inclusivity and affirmation. Instagram emerged not only as a medium of expression, since it also performed as a social stage where women actively negotiate their identities. This study adds valuable insights to digital communication fields, particularly in understanding the construction of self-representation and body image in the era of digital and social media
Improving Motor Vehicle Insurance Claim Efficiency Using Value Stream Mapping
Full text linkThis study aims to evaluate and improve the efficiency of the motor vehicle insurance claim process at PT Asuransi Jasaraharja Putera (JRP) through the implementation of Lean Management using Value Stream Mapping (VSM). Data were collected through field observations, in-depth interviews, and analysis of claim documentation from 2021 to 2024. The Current State Map revealed that the average claim completion time was 86 days, significantly exceeding the company’s Service Level Agreement (SLA) of 14 working days. By applying seven VSM tools such as Process Activity Mapping (PAM), Quality Filter Mapping (QFM), and Decision Point Analysis (DPA), the study found that 46% of total activities were non-value-added (NVA). Major inefficiencies were identified in redundant data entry, prolonged approval processes, and manual document handling. The redesigned Future State Map proposes digital process integration and automation to eliminate waste and reduce cycle time. A Fishbone analysis identified six key sources of inefficiency related to human factors, methods, machines, materials, environment, and measurement. The optimized process is projected to reduce claim processing time by approximately 40% and improve customer satisfaction. Overall, this research highlights the novelty of applying VSM for digital process optimization in Indonesia’s insurance industry, demonstrating its effectiveness in enhancing operational efficiency and supporting digital transformation
Stakeholder Involvement in Inclusive Campus Services for Students with Disabilities in Indonesia
Full text linkThis study aims to describe several relevant services that need to be supported by stakeholders to support the inclusion of people with disabilities in higher education in Indonesia. The method used in this research is a descriptive qualitative method. Using the secondary data obtained from news, journals, published articles, and government survey results, which were reviewed based on the conditions of several campuses in Indonesia, with a minority of disabled students. The results of the study indicate that the implementation of disability inclusion in Indonesian universities still faces significant challenges, particularly in terms of infrastructure, human resource readiness, and policy implementation. Some universities have begun efforts through the establishment of disability service units, training to provide disability services, and the provision of accessible facilities. The campuses in question which has implemented the policy that are leaning more into disability-friendly practices, has proved to be more inclusive within the universities civitas in Indonesia. However, service indicators that serve as benchmarks for inclusivity have not yet been consistently applied. The findings of this research reveal that disability inclusion in Indonesian higher education institutions has not been implemented systematically. Although some institutions have made initial efforts to adopt an inclusive approach, there are no standardized evaluation indicators to assess the achievements and quality of services provided. The absence of these standards results in inclusion policies and practices being implemented without a consistent direction
Online Sales Activities Conducted by Adults and Involving Children in the Perspective of Positive Law in Indonesia
Full text linkThe development of digital technology in Indonesia has significantly influenced social life and economic activities. One growing phenomenon is the involvement of children in digital-based commercial activities, such as social media content creation, live-streaming sales, and online product endorsements. While these activities offer economic opportunities and creative expression, they also pose serious legal risks, particularly concerning the protection of children from economic and psychological exploitation. Normatively, child protection in Indonesia is regulated under Law No. 35 of 2014 on Child Protection, Law No. 11 of 2008 in conjunction with Law No. 19 of 2016 on Electronic Information and Transactions, and Law No. 21 of 2007 on the Eradication of Human Trafficking. However, these regulations do not specifically address children’s involvement in digital commercial activities. This research employs an empirical juridical method by combining statutory analysis with field data obtained through interviews and observations involving parents, legal practitioners, and child protection institutions. The findings indicate that the absence of specific regulations governing digital child protection, along with weak supervision, increases the risk of economic and psychological exploitation of children. The novelty of this study lies in examining the relationship between Indonesian positive law and the practical realities of children’s participation in digital commerce. This research recommends the establishment of specific legal regulations, the strengthening of parental supervision, and increased accountability of digital platforms to ensure effective protection of children’s rights in the digital era
Artificial Intelligence Sparks Controversy in Content Marketing for Local Skincare Brands in Indonesia
Full text linkThis study investigates the controversy and public response surrounding the use of artificial intelligence in content marketing by local skincare brands in Indonesia. While the adoption of AI-generated visuals has enabled faster content production and participation in digital trends, it has also provoked consumer backlash over concerns about authenticity, emotional connection, and the loss of artistic value. The research employed a qualitative netnographic approach. Data were collected from viral campaigns, social media commentary, and digital community discussions on public platforms such as Instagram and X (Twitter) between January and May 2025. The findings reveal that although AI accelerates content creation, its widespread use leads to visual uniformity and diminishes brand distinctiveness. Furthermore, Indonesian digital audiences actively shape brand narratives, demanding transparency, ethical standards, and respect for creative human work in marketing communications. The study highlights the need for brands to balance operational efficiency with cultural sensitivity and authentic engagement to build trust and long-term loyalty in the digital era. The main implication is that successful integration of AI in marketing requires open communication and a sustained commitment to human creativity. These insights offer valuable guidance for practitioners and policymakers seeking to navigate the ethical and cultural challenges of AI adoption in Indonesia’s dynamic beauty industry
Counteracting the Impact of Online Gender-Based Violence of False Allegations Using the 5R Method on UNIMUDA Sorong Students, Southwest Papua
Full text linkAdvances in digital technology in addition to bringing benefits also pose new risks in the form of Online Gender-Based Violence (KBGO), one of which is false accusations or false accusations that can damage students' reputations. This condition is rampant in the campus environment, including at UNIMUDA Sorong, Southwest Papua, where students are a vulnerable group due to low digital literacy in identifying and handling KBGO cases. The research method used was a quantitative approach through a survey of 159 students with two stages, namely a pre-test to measure initial understanding and a post-test to see the impact of the intervention. The results showed a significant improvement in students' understanding of KBGO, courage to refuse, and case reporting skills after the intervention. The findings also point to other forms of GBV such as cyberbullying, impersonation, and non-consensual image sharing